Analyzing 9,871,7159.9M ReviewsFor 27,79727.8K Experts

Experts Reviews · Company report
Grand Slam Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Grand Slam Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 156 Google reviews

📞 Call (916) 249-7714Request a call backWebsite ↗

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than —% of rug cleaning.–
—

Reviews for your job

Customers hired Grand Slam Carpet Care for 5 kinds of job.

Grand Slam Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$163–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Area rug cleaning”

Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Addison with Grand Slam was absolutely fantastic to work with. From start to finish, he was personable, professional, and incredibly attentive to detail. He really took his time to make sure everything was done right and didn’t rush through the process. He explained what he’d be doing and the timeframe it would…

Great priceGeneral carpet cleaningArea rug cleaningService not listed
Manny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing service, so professional and top notch service fr!! Recommend to everyone!

Great priceArea rug cleaning
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison, did an amazing job on our cleaning request. He was very professional, thorough and friendly. There was no bait and switch and he did not try and upsell you on other services. You will not be disappointed with Grand Slam Carpet Care. Thanks again Addison, this is the best our carpets have looked in years ;0)

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
MeskeremLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison is so awesome and friendly. His carpet cleaning services we specifically requested were for pet treatment. Addison had the carpets looking brand new after years of use. He did an excellent and fast job on our 3 bedrooms. Will definitely call again. Thanks Addison!

Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at GSCC are ROCKSTARS. Nick, Addison, and Harrison were precisely on time and were done cleaning my carpets and couch before I could finish my lunch. I looked at their work and thought they had just bought me a new living room instead of cleaning. What an unreal job they did! They are very personable and…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
MARISHA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grand slam carpet care is literally the best, they are my go to carpet cleaning service when ever I need a steam cleaning. Addison is a great at what he does and always brings my carpet back to life, their prices are very reasonable, customer service is exceptional. Thank you Addison for always coming to the rescue.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a big area rug cleaned by Addison. Having two little kids that thing was nasty but he did an amazing job it practically looks new. He was on time, friendly and even offered some care tips for our rug. This guys have great prices and awesome costumer service. I will definitely hire them again

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

$214-17% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 21%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning48$153–$334
Carpet steam cleaning44$158–$347
Pet stain & odor removal22$139–$373
Upholstery cleaning19$170–$340
Area rug cleaning7$163–$477

Compare with

A-1 Pro Carpet Care logoA-1 Pro Carpet CareExperts Score 96Sacramento · 4.97★Valley Carpet Care logoValley Carpet CareExperts Score 93Sacramento · 4.98★Rytina Fine Cleaners logoRytina Fine CleanersExperts Score 92Sacramento · 4.88★