Experts Reviews · Company report
Grand Slam Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Grand Slam Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 156 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than —% of rug cleaning.–
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Reviews for your job

Customers hired Grand Slam Carpet Care for 5 kinds of job.

Grand Slam Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “General carpet cleaning” · showing 40

MaeLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you so much for accommodating me last minute, being punctual, professional and with great communication! Thank you for making the carpets beautifully clean. Lastly thank you for tolerating my spastic stressed out self in the midst of a murphy's law move! May god bless you!!

Paid $200–250Great priceGeneral carpet cleaning
Allan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Self starting young man and owner. super polite, did a great job. Would recommend Em to anyone?

Paid $150–200General carpet cleaning
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Hired Addison from Grand Slam Carpet Care for the 3-room carpet cleaning special and upgraded to a deep cleaning for a reasonable price. Addison was very responsive, friendly, communicative and professional. I appreciate the thoughtfulness taken by using guards to ensure the equipment cords did not scuff the walls…

Paid $200–250Great priceGeneral carpet cleaning
Julianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Addison did an amazing job cleaning our carpets. The carpets hadn’t been deep cleaned in at least four years (maybe longer) and had picked up a lot of pet stains over time. Addison was incredibly thorough and took the time to explain what to expect before getting started, including that some wear and tear from age…

Great priceGeneral carpet cleaningPet stain & odor removal
Anabella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Several companies have come to clean my carpet before but they never did a good job. Addison and his friend came today to clean it and they left it like new. They were polite and very professional. I will call them next time.

General carpet cleaning
Chantal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Our 10 year old carpet looks new again! Very happy

Customer photo from Chantal's review
Paid $350–400Not sureGeneral carpet cleaning
Dale11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Just had an amazing experience with Grand Slam---they were knowledgeable, professional, fair, and trustworthy. The are superb workers w/ modern, updated equipment, and wonderfully conscientious people. I'm very happy with the service I received . . .

Paid $500+Great priceGeneral carpet cleaningPet stain & odor removal
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Grand slam was very professional and knowledgeable. I would definitely use them again.

Paid $150–200Reasonable priceGeneral carpet cleaning
J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company is great, does great work, great discounts and prices, pleasent young well mannered honest owner that is working for a living.

General carpet cleaning
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a great experience with Grand Slam Carpet Care! Addison and Hunter were both really nice, professional, and did a great job cleaning our carpets. Everything came out looking super clean and fresh. They were also quick and easy to work with. Definitely happy with the service and would recommend them!

Great priceGeneral carpet cleaning
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From start to finish, Addison & Hunter were amazing. Great team work, very personable & very thorough with their work. We had 2 Sofas, 4bd rooms, large loft, & stairs cleaned & I am very happy with their work. Highly recommend Grand Slam Carpet Care. I will definitely be using them again in the future.

Great priceGeneral carpet cleaningService not listed
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service. In and out very quickly and my carpets look beautiful.Highly recommend.

General carpet cleaning
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very kind and respectful! He was able to remove a set in stain previous carpet cleaner claimed was impossible to remove.

Paid $300–350Great priceGeneral carpet cleaning
Lionel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It was great to have Addison and his team. They were very professional and took care whenever they needed to exit or enter my residence.

Paid $250–300Great priceGeneral carpet cleaning
Joan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Grand Slam delivered exactly as promised including special pet/carpet treatment. They pulled up the bed comforters (I had them clean around the beds) onto the bed to insure they didn't get wet. They worked quickly , cleanly, and the price was certainly fair. Very professional.

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
GloriaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Addison was very professional and communicative, and he offered fair pricing. He explained the options thoroughly to me, and he gave me a timely heads up for when I should come back to the house. 10/10 recommend and I for sure would hire him again.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Addison and his partner did an amazing job . My carpets look beautiful. They also cleaned my sofa and love seat and the look like new. Since they were doing such a great job job I asked them if they could also do my throw rug in the living room and they ended up doing that as well. I would highly recommend them.…

Paid $350–400Great priceUpholstery cleaningGeneral carpet cleaning
Ashika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional. Got the carpet shampooed within the time frame he said he would. Carpets were super clean. Awesome work. I definately would recommend this company

Paid $150–200Great priceGeneral carpet cleaning
mina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Grand Slam is a 10/10! Addison has done both regular carpet cleaning and upholstery cleaning for us and has always been a pleasure to work with! Great pricing, communication, and most importantly great work!

Great priceUpholstery cleaningGeneral carpet cleaning
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience with Addison and Grand Slam for our carpet cleaning. They were professional, efficient, and easy to work with from start to finish. The carpets came out looking very clean and smelled fresh afterward. The team worked quickly while still doing a thorough job. We would definitely use them…

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Addison with Grand Slam was absolutely fantastic to work with. From start to finish, he was personable, professional, and incredibly attentive to detail. He really took his time to make sure everything was done right and didn’t rush through the process. He explained what he’d be doing and the timeframe it would…

Great priceGeneral carpet cleaningArea rug cleaningService not listed
amelia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best service ever i've had since the beginning of this year,Addison did a wonderful job and i was very satisfied with it and it made my mothers day fill very special,thank Addison i would definitely recommend and call them again for another clean....Happy mothers day to me😀hihi

Paid $150–200Reasonable priceGeneral carpet cleaning
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First off, Addison is excellent at what he does! He also provides excellent customer service and is a responsible and ethical business owner. He has completed multiple jobs for me already - cleaning and sealing the grout in our commercial bathrooms and carpet cleaning our commercial space. He's trustworthy and never…

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Addison was very punctual and had good attention to detail. Fair pricing and knows what he's talking about. Would definitely use Grand Slam for future carpet/upholstery cleanings.

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I got my carpets cleaned last year for the first time by Addison for my holiday party and it went fantastically so I hired him again for this year‘s party. And I didn’t think that he could get any better but somehow he topped my last experience. Thank you again!!

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Really impressed with the work of the Grand Slam crew! They made our carpets and couch cushions look fantastic, and it felt good supporting a local small business. They are hardworking, respectful, and genuinely committed to doing a great job. Highly recommend!

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

he is a super cool guy, came to my house with a big smile and all his supply’s and helped clean off the 6 packets of taco bell mild sauce my daughter spilt on the white carpet. wonderful service, will be called again!!!!!

Paid $500+Great priceGeneral carpet cleaning
Lindsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I wish I had before and after photos! Addison did AMAZING! We just moved in to a new house and the previous tenants left huge stains in the carpets. Addison completely removed those stains and we’ve never been happier and pleased!! Amazing work and will definitely be calling him again for future services!! :)

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaning
april1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great guy and great service! Super friendly and efficient. Addison is your guy 👍🏻

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Marc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Professional, affordable, and great customer service. Will be recommending to anyone that needs carpet cleaning.

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Annette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison went above and beyond—patiently and kindly answering my questions. He is very professional and really knows carpet cleaning and related issues. He has superior customer service skills and seems to genuinely want the customer to be completely happy with the service he provides. I highly recommend his company!! Thank you, Addison.

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removalService not listed
haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grand glam did an amazing job. I got the carpet in living room and master bedroom as well as our large sectional couch cleaned before the arrival of our baby. Addison was very professional and did a very thorough job. We do have a dog and he managed to get all stains out of carpet and couch. We will absolutely be…

Paid $300–350Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison, did an amazing job on our cleaning request. He was very professional, thorough and friendly. There was no bait and switch and he did not try and upsell you on other services. You will not be disappointed with Grand Slam Carpet Care. Thanks again Addison, this is the best our carpets have looked in years ;0)

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
MeskeremLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison is so awesome and friendly. His carpet cleaning services we specifically requested were for pet treatment. Addison had the carpets looking brand new after years of use. He did an excellent and fast job on our 3 bedrooms. Will definitely call again. Thanks Addison!

Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Ignacio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison and his brother did a great job treating tough stains in our home! They were very tidy and careful and did an excellent job. Highly recommend them.

Not sureCarpet steam cleaningGeneral carpet cleaning
Kyra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison did a great job cleaning my carpets. He was on time and very friendly. I will be recommending him to my friends.

General carpet cleaning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently hired Grand Slam Carpet Care for a carpet cleaning, and I’m really pleased with the results. The team was punctual, professional, and friendly. They took the time to explain the process and made sure to treat high-traffic areas with extra care. My carpets look fresh, smell great, and the stains I thought…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grand Slam Carpet Care is hands down the best carpet cleaning company in Orange County! I have used GSCC on numerous occasions and have been extremely satisfied each time. These guys are incredibly personable, careful, and efficient in the services they provide. Not to mention, their services are very affordable and…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team to work with - Addison is the ultimate pro. Would recommend this company to anyone and everyone!

Carpet steam cleaningGeneral carpet cleaningDrapes & curtain cleaning
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at GSCC are ROCKSTARS. Nick, Addison, and Harrison were precisely on time and were done cleaning my carpets and couch before I could finish my lunch. I looked at their work and thought they had just bought me a new living room instead of cleaning. What an unreal job they did! They are very personable and…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (8 more) →

Price

$214-17% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 21%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning48$153–$334
Carpet steam cleaning44$158–$347
Pet stain & odor removal22$139–$373
Upholstery cleaning19$170–$340
Area rug cleaning7$163–$477

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