Experts Reviews · Company report
Grand Slam Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Grand Slam Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 156 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than —% of rug cleaning.–
—

Reviews for your job

Customers hired Grand Slam Carpet Care for 5 kinds of job.

Grand Slam Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Pet stain & odor removal” · showing 20

Julianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Addison did an amazing job cleaning our carpets. The carpets hadn’t been deep cleaned in at least four years (maybe longer) and had picked up a lot of pet stains over time. Addison was incredibly thorough and took the time to explain what to expect before getting started, including that some wear and tear from age…

Great priceGeneral carpet cleaningPet stain & odor removal
Dale11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Just had an amazing experience with Grand Slam---they were knowledgeable, professional, fair, and trustworthy. The are superb workers w/ modern, updated equipment, and wonderfully conscientious people. I'm very happy with the service I received . . .

Paid $500+Great priceGeneral carpet cleaningPet stain & odor removal
Joan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Grand Slam delivered exactly as promised including special pet/carpet treatment. They pulled up the bed comforters (I had them clean around the beds) onto the bed to insure they didn't get wet. They worked quickly , cleanly, and the price was certainly fair. Very professional.

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
GloriaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Addison was very professional and communicative, and he offered fair pricing. He explained the options thoroughly to me, and he gave me a timely heads up for when I should come back to the house. 10/10 recommend and I for sure would hire him again.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience with Addison and Grand Slam for our carpet cleaning. They were professional, efficient, and easy to work with from start to finish. The carpets came out looking very clean and smelled fresh afterward. The team worked quickly while still doing a thorough job. We would definitely use them…

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First off, Addison is excellent at what he does! He also provides excellent customer service and is a responsible and ethical business owner. He has completed multiple jobs for me already - cleaning and sealing the grout in our commercial bathrooms and carpet cleaning our commercial space. He's trustworthy and never…

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional and did an excellent job on our carpets! Highly recommend!

Great priceCarpet steam cleaningPet stain & odor removal
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I got my carpets cleaned last year for the first time by Addison for my holiday party and it went fantastically so I hired him again for this year‘s party. And I didn’t think that he could get any better but somehow he topped my last experience. Thank you again!!

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Really impressed with the work of the Grand Slam crew! They made our carpets and couch cushions look fantastic, and it felt good supporting a local small business. They are hardworking, respectful, and genuinely committed to doing a great job. Highly recommend!

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Carly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We just recently got a puppy, and let’s just say potty training hasn’t been perfect, but Addison did a fantastic job getting all the pet stains out. Our carpet honestly looks fresh and brand new! We’re beyond pleased with the outcome. Definitely will recommend Grand Slam to friends and family, and we’ll be calling…

Great priceCarpet steam cleaningPet stain & odor removal
april1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great guy and great service! Super friendly and efficient. Addison is your guy 👍🏻

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Marc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Professional, affordable, and great customer service. Will be recommending to anyone that needs carpet cleaning.

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Annette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison went above and beyond—patiently and kindly answering my questions. He is very professional and really knows carpet cleaning and related issues. He has superior customer service skills and seems to genuinely want the customer to be completely happy with the service he provides. I highly recommend his company!! Thank you, Addison.

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removalService not listed
haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grand glam did an amazing job. I got the carpet in living room and master bedroom as well as our large sectional couch cleaned before the arrival of our baby. Addison was very professional and did a very thorough job. We do have a dog and he managed to get all stains out of carpet and couch. We will absolutely be…

Paid $300–350Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A friend recommended Grand Slam when I needed help getting pet stains out of my apartment carpets before moving. They came through big time!! 🤗 The stains were gone and the carpets looked like new. Thanks to them, I was able to get my full deposit back!

Great pricePet stain & odor removal
MeskeremLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison is so awesome and friendly. His carpet cleaning services we specifically requested were for pet treatment. Addison had the carpets looking brand new after years of use. He did an excellent and fast job on our 3 bedrooms. Will definitely call again. Thanks Addison!

Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
BLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grand Slam takes the time to understand your needs and they will make the recommendations for you to choose from. My carpet was a mess. Addison came out and told me what to expect. The before and after pics show a 90% improvement. Give them a call and see what they can do for you....

Customer photo from B's reviewCustomer photo from B's review
Paid $350–400Great priceCarpet steam cleaningPet stain & odor removal
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently hired Grand Slam Carpet Care for a carpet cleaning, and I’m really pleased with the results. The team was punctual, professional, and friendly. They took the time to explain the process and made sure to treat high-traffic areas with extra care. My carpets look fresh, smell great, and the stains I thought…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grand Slam Carpet Care is hands down the best carpet cleaning company in Orange County! I have used GSCC on numerous occasions and have been extremely satisfied each time. These guys are incredibly personable, careful, and efficient in the services they provide. Not to mention, their services are very affordable and…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Addison was very professional and did an amazing job ! Def recommending to friends and family.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (2 more) →

Price

$214-17% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 21%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning48$153–$334
Carpet steam cleaning44$158–$347
Pet stain & odor removal22$139–$373
Upholstery cleaning19$170–$340
Area rug cleaning7$163–$477

Compare with