Experts Reviews · Company report
Grand Slam Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Grand Slam Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 156 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grand Slam Carpet Care is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grand Slam Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grand Slam Carpet Care is better than —% of rug cleaning.–
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Reviews for your job

Customers hired Grand Slam Carpet Care for 5 kinds of job.

Grand Slam Carpet Care for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Upholstery cleaning”

Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Addison and his partner did an amazing job . My carpets look beautiful. They also cleaned my sofa and love seat and the look like new. Since they were doing such a great job job I asked them if they could also do my throw rug in the living room and they ended up doing that as well. I would highly recommend them.…

Paid $350–400Great priceUpholstery cleaningGeneral carpet cleaning
mina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Grand Slam is a 10/10! Addison has done both regular carpet cleaning and upholstery cleaning for us and has always been a pleasure to work with! Great pricing, communication, and most importantly great work!

Great priceUpholstery cleaningGeneral carpet cleaning
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Addison was very punctual and had good attention to detail. Fair pricing and knows what he's talking about. Would definitely use Grand Slam for future carpet/upholstery cleanings.

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customized service! Got 3 couches cleaned and they look new again, amazing! Then had all our carpets and area rugs cleaned to match :-) Addison is an expert when it comes to stain removal. We will be using him again for sure!!!

Reasonable priceCarpet steam cleaningUpholstery cleaning
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Really impressed with the work of the Grand Slam crew! They made our carpets and couch cushions look fantastic, and it felt good supporting a local small business. They are hardworking, respectful, and genuinely committed to doing a great job. Highly recommend!

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Noemy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Addison did an excellent job with my white couches! Thanks to his efforts and attention to detail I am able to see them shine again and enjoy them for much longer. I highly recommend Grand Slam Carpet Care for actually caring and taking pride in what they do.

Paid $250–300Reasonable priceUpholstery cleaning
Breana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Addison did great work on my sectional. He responded to my quote request quickly and was able to come out in two days, which was the day after Christmas. He was professional and engaging. He started a casual conversation before even beginning his work which was refreshing as most just get straight to work and leave.…

Paid $150–200Great priceUpholstery cleaning
BradLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Addison did a superb job cleaning our couch and carpet today! His attention detail and quality of work is above and beyond. I will be referring my neighbors, family, and friends to his company for any cleaning needs. Thank you again Addison!

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
BrentLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Grand Slam knocked it out of the park for us. Addison gave us different options for dealing with pet stains on a rug we wanted to clean before the holiday. Turned out great. Quality work, great communication, prompt service, fair price. Hire with confidence.

Reasonable priceCarpet steam cleaningUpholstery cleaning
timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This guy knows what he’s doing . Fast thorough work and great service. The best.. !

Customer photo from timothy's review
Paid $100–150Great priceUpholstery cleaning
DaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our carpets cleaned and some upholstery on barstools cleaned by Grand Slam Carpet Care and he did such a fantastic job. I was most impressed by the time he took to talk me through the estimate, then the service when he arrived. The price was also super reasonable.

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
Ron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addison was easy to work with and did a great job on both carpeting and upholstery. I particularly appreciated his attention to detail. Would definitely recommend.

Reasonable priceCarpet steam cleaningUpholstery cleaning
haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grand glam did an amazing job. I got the carpet in living room and master bedroom as well as our large sectional couch cleaned before the arrival of our baby. Addison was very professional and did a very thorough job. We do have a dog and he managed to get all stains out of carpet and couch. We will absolutely be…

Paid $300–350Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
ColleenLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you are looking for the best of the best… Go no further. People who know me say I have high standards for myself and others, so keep that in mind when reading my review. Addison delivers on Customer service, Expertise, Trustworthiness, Commitment, Quality, and Value. During two bookings, Addison has cleaned and…

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaning
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team to work with - Addison is the ultimate pro. Would recommend this company to anyone and everyone!

Carpet steam cleaningGeneral carpet cleaningDrapes & curtain cleaning
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at GSCC are ROCKSTARS. Nick, Addison, and Harrison were precisely on time and were done cleaning my carpets and couch before I could finish my lunch. I looked at their work and thought they had just bought me a new living room instead of cleaning. What an unreal job they did! They are very personable and…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Adriana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was recommended by a friend to try Grand Slam Carpet Care and I’m so glad I did. I needed to give my couch a nice thorough clean up and this company did such an amazing job, it looks brand new again! I was wary that my couch would have that harsh chemical smell that you usually get when you have your couch cleaned…

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaners were punctual, professional, and friendly. The chairs they cleaned had never been cleaned, and after their service they look almost new. The price was a good value. I highly recommend them for your cleaning needs.

Upholstery cleaning+ Quality+ Professionalism+ Value
Mayra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Upholstery cleaning

Price

$214-17% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 21%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning48$153–$334
Carpet steam cleaning44$158–$347
Pet stain & odor removal22$139–$373
Upholstery cleaning19$170–$340
Area rug cleaning7$163–$477

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