Experts Reviews · Company report
Graves Roofing and Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%88+23Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Graves Roofing and Restoration

McLendon-Chisholm, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 63 roof cleaning · 4.9★ from 135 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Graves Roofing and Restoration is better than 94% of roof cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Graves Roofing and Restoration is better than 88% of roof cleaning.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Graves Roofing and Restoration is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Graves Roofing and Restoration is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Graves Roofing and Restoration is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Graves Roofing and Restoration is better than —% of roof cleaning.–
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Reviews for your job

Customers hired Graves Roofing and Restoration for 7 kinds of job.

Graves Roofing and Restoration for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$12k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Roof repair for storm & wind damage”

Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dale and his crew did an amazing job revamping a deteriorated roof of a house that I had just bought. He is very friendly and communicative and takes the time to explain the repairs. I would recommend him to anyone with any roof related work or questions!

Paid $1–5,000Great priceRoof repair for storm & wind damageRoof repair
Terri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

After our last storm I called Graves Roofing to come and inspect my roof. Luckily, we only had cosmetic damage to the main roof . However, our shed had many missing shingles and they were able to replace them in a timely manner as to not cause further damage. They were professional and reassuring throughout the…

Reasonable priceRoof repair for storm & wind damageRoof repair
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We had hail damage and Blair walked us through the process and Graves did a great job. Our insurance company was difficult but Graves got it done and Blair was with us every step of the way. Thanks guys - the roof and gutters look great!

Reasonable priceRoof repair for storm & wind damage
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew is so awesome he worked hard with my insurance company, he made sure I got the roof I wanted my wife is very happy with the color that was exactly what she wanted. Most of all he loves christ as do I Godspeed to you and your family Matthew.

Customer photo from George's reviewCustomer photo from George's reviewCustomer photo from George's reviewCustomer photo from George's review
Paid $1–5,000Great priceRoof repair for storm & wind damage
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did a great job and kept me informed every step of the way. Matt Dorman did a fantastic job managing my project. Clear communication, quality work, and friendly service is what you will get with Graves Roofing.

Roof repair for storm & wind damage
kACIE8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brandon Westphal with Graves roofing was fantastic! I had an excellent experience with Brandon from start to finish. He was punctual, professional, honest, knowledgeable and worked so hard! He made the whole process so stress free for me! He fought for me to get my claim paid for and got me everything the hail…

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
GriffinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Best roofing company in the Rockwall/Rowlett area! Honest and reliable, great at repairing roofs!

Reasonable priceRoof repair for storm & wind damage
Juli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team did an excellent job from start to finish. Highly knowledgeable & very professional. Definitely recommend Graves for all of your roofing & restoration needs!

Great priceRoof repair for storm & wind damage
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One of the most reliable businesses I have dealt with here in Rockwall. They have always addressed any issues I have had immediately, and their work is unbeatable.

Roof repair for storm & wind damage
DG7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon helped me out with my roof. Really appreciate his honesty and time to educate me on the best way to handle my roofing issue.

Roof repair for storm & wind damageGutter installationRoof repair
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What GREAT service! I called on a Sunday afternoon and got a hold of Brandon. By the next day he was out replacing the shingle that was bad. I will definitely be using this company in the future. Thanks Brandon Dan

Great priceRoof repair for storm & wind damage
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob and the owner Bryan helped me get my mother's house reroofed and siding repaired/repainted from hail damage. They exceeded my expectations in terms of timeliness, quality, and cost. I highly recommend anyone needing roofing work to call them!

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
RobLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would definitely recommend this company to friends and family. Locally and family owned. Reputable, honest and great quality.

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Lorrie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently had to have our roof replaced. After meeting with several other companies, Brandon Westphal with Gaves Roofing came to our home. He was by far the most professional, personable, knowledgeable, and the most reasonably priced for the quality of the products. He kept us informed throughout the process and…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
JeffreyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had three roofers come out an inspect our home for hail damage and picked Graves because of Brandon Westphal. He took more time with us than any of our roofers and explained everything to us very well. He even grabbed my son's tennis ball out of the gutter and tossed it down to him just to be kind (none of the…

Attic venting repairsGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Kenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We recently had some major wind damage and called up Bryan Graves and had him come by and take a look. Was able to locate the damage and didn't just go to "you need a new roof", as many others would do. He inspected the whole roof, patched up where the shingles blew off and even sealed up the roof jacks, flashings…

Customer photo from Kenny's reviewCustomer photo from Kenny's reviewCustomer photo from Kenny's reviewCustomer photo from Kenny's review
Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
M.Local Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dealing with QBE (our insurance company)has been such a hassle. We started with a roofing company that gave up on us because of QBE, giving us the round around for, 8 months. Brandon from Graves roofing has worked hard and didn’t give up on our home couldn't thank him enough, we were approved for new roof with a…

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Iris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bryan Graves was very professional and did an excellent job in giving me a new roof. All his employees were courteous and respectful of our property. The job was done effectively and clean up great. Highly recommend this company to anyone.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We're extremely happy with Graves. They provide professional work and great customer service.

Attic ventingGutter installationRoof repair+ Responsiveness+ Quality+ Professionalism
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had some exterior lights installed and they noticed some shingles missing. Bryan got my call and immediately got me scheduled to come out and take a look. Had the repair done within an hour. It was a huge relief that he was able to come out so quickly and get things taken care of before it became an even bigger problem.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

Price

$2.8k-73% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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