Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
Great Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty92−0.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Great Roofing

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 241 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Great Roofing is better than 88% of gutter cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Great Roofing is better than 85% of gutter cleaning.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Great Roofing is better than 92% of gutter cleaning.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Great Roofing is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Great Roofing is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Great Roofing is better than 89% of gutter cleaning.A
89

Reviews for your job

Customers hired Great Roofing for 8 kinds of job.

Great Roofing for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$354–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6

All 6 Google reviews tagged “Roof damage repair”

John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This company and there team of workers were fantastic. Even when the insurance company (not mentioned) basically tried to slap me in the face with there supposed settlement one of the owners (Mike) came to the rescue and proved the insurance company absolutely wrong. Anyone out there that reads these reviews....use this company, you won't be disappointed.

Attic venting installationGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great experience with Great Roofing! Christina was spot on during the entire process. She was always immediately available if I had any questions or concerns. I’m very satisfied with the quality and installation of my roof. It looks great! Would highly recommend this company.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The work included a temporary repair of roof damage, roof replacement, gutters and siding. The temporary repairs was completed in early December, quicker than any other company contacted. They provided a detailed estimate to complete the work and communicated effectively with the insurance company on our behalf.…

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
Steve12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with Joseph and Mike who were incredibly knowledgeable, professional, kind, genuine, and personable. We had storm damage and they were very quick to do an inspection, and helped us through the whole process with the insurance company as well. The work was done perfectly and timely, even despite finding that…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
JakeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

One morning I woke up to a bowing ceiling. There was water damage that accumulated in the ceiling due to the result of storm damage to the roof. It was somewhat of an emergency so we needed to quickly find a roofing repair company. I find it best to always get quotes from multiple companies. We received three quotes…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Great Roofing for roof and siding repairs after storm damage after being recommended by a neighbor. They did a fantastic job with their professional team from estimates to repairs to removal and clean up. Mike and John were wonderful to work with and their expertise and professionalism were truly…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality

Price

$9.9k+498% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 33%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection49—
Roof installation48$9.9k–$20k
Roof repair30$371–$2.7k
Roof repair for storm & wind damage18$371–$3.2k
Gutter installation12$8.8k–$14k
Gutter repairs8—
Roof damage repair6$354–$1.7k
Attic venting6—

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