Analyzing 5,772,7215.8M ReviewsFor 15,89315.9K Experts

Experts Reviews · Company report
Great Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty92−0.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Great Roofing

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 241 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Great Roofing is better than 88% of gutter cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Great Roofing is better than 85% of gutter cleaning.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Great Roofing is better than 92% of gutter cleaning.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Great Roofing is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Great Roofing is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Great Roofing is better than 89% of gutter cleaning.A
89

Reviews for your job

Customers hired Great Roofing for 8 kinds of job.

Great Roofing for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 4 Google reviews tagged “Skylight installation”

Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph at Great Roofing really went to bat to get full coverage from my insurance company. Even received a refund from leftover funds! Highly recommend.

Gutter installationGutter repairsRoof installation+ Responsiveness+ Punctuality
JakeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

One morning I woke up to a bowing ceiling. There was water damage that accumulated in the ceiling due to the result of storm damage to the roof. It was somewhat of an emergency so we needed to quickly find a roofing repair company. I find it best to always get quotes from multiple companies. We received three quotes…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Great Roofing for roof and siding repairs after storm damage after being recommended by a neighbor. They did a fantastic job with their professional team from estimates to repairs to removal and clean up. Mike and John were wonderful to work with and their expertise and professionalism were truly…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience began in late June 2021, with a small ceiling leak; ultimately leading to the need for an entire new roof. John Sterba was the Great Roofing representative I dealt with from day one, with our business finally concluding on Sept. 16th. On my behalf, John dealt with my insurance agent and adjuster…

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality

Price

$9.9k+498% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 33%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection49—
Roof installation48$9.9k–$20k
Roof repair30$371–$2.7k
Roof repair for storm & wind damage18$371–$3.2k
Gutter installation12$8.8k–$14k
Gutter repairs8—
Roof damage repair6$354–$1.7k
Attic venting6—

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