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Green Eagle

Pest control service · Indianapolis, IN · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#190 of 240 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 21%
4.9 ★★★★★ 247 Google reviews · 23 photos
94%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
$157typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Green Eagle at a glance

Customers frequently cite punctual arrivals, professional conduct, and effective removal of wasps, bees, and rodents. Recurring themes include clear communication, reasonable pricing, and thorough explanations of next steps. However, lower-rated reviews highlight patterns of missed appointments, unreturned phone calls, and incomplete exclusion work that required follow-up.

  • Google rating: 4.9 out of 5 from 247 reviews (94% five-star).
  • Reviews on this page: 247 Google reviews (170 with written comments, 9 with photos).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Wildlife serving Indianapolis, Indiana.

Data from Google, last updated November 2, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction81Reliability77Craft & service100Value100Momentum100Replies to reviews26Satisfaction: 81 (median 93)Reliability: 77 (median 90)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 26 (median 90)
Green EagleWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Eagle: 81/100 on this factor. Category median: 93.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Eagle: 77/100 on this factor. Category median: 90.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Eagle: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Eagle: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Eagle: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Eagle: 26/100 on this factor. Category median: 90.D
26

Bar = this company · dark tick = category median.

Star ratings

247 Google reviews we collected

  • 5 stars23194%
  • 4 stars52%
  • 3 stars52%
  • 2 stars21%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 170 written reviews

  • Praise29798%
  • Complaints62%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1333%
  • Reasonable2564%
  • Overpriced00%
  • Not sure13%
$157+49% vs typical wildlife removal services

Middle half of what 23 customers paid ($125–$246) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9230%
  • Speed & response6822%
  • Quality & results4515%
  • Would recommend4515%
  • Communication269%
  • Price & value186%
  • Honesty & trust93%

What customers talk about

We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their reviews are an accurate representation and it’s nice to have a family atmosphere with a reputable company.”
  • “They were quick to respond, showed up on time, and took care of the problem without any hassle.”
  • “He was very personable, quiet (big for me since I’m working from home), and did a thorough job.”
  • “Updated to five stars because there was a minor misunderstanding about the right address since sometimes Google doesn't show it correctly.”
  • “Very professional, friendly, and easy to work with.”
  • “Timely service, reasonable pricing, and excellent communication!”
    “We kept trying to work with them for six months and were very patient, but it turned out to be a very expensive mistake.”
  • “Jonathan was incredibly prompt, professional, thorough, and genuinely cared about making sure our family was safe.”

People customers mention

  • Environmental 6 reviews
  • Jordan 4 reviews
  • Kyle 3 reviews
  • Davil 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Green Eagle for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

sameh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★

I am very disappointed with the mouse exclusion work this company did at my home. The work was supposed to seal the exterior openings and prevent mice from getting into the house, but part of the exclusion work has already fallen off. I contacted the company to report the problem and was told someone would come to…

Paid $200+Reasonable priceHome inspectionRodent extermination
Toni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I know nothing about bee's 🐝 My tenant noticed bee's outside her back door 🤔 I was referred to GREEN EAGLE by a bee keeper (Benji's Bee's) who highly recommended them & he was right ✅️ I called them, they accessed the situation & sprayed the same day - Is that service or what ? 💯 The technician was such a…

Paid $200+Reasonable priceBee extermination
Nesrein6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience! Timely service, reasonable pricing, and excellent communication!

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspection
Curtis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great experience and service today. Kyle was great. A fellow veteran that made for great conversation. Great service and customer focused company. Highly recommend Green Eagle.

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We used Green Eagle for a wasp nest. They were able to come the next day and get rid of the nest. Efficient quick service. Will recommend to others!

Paid $180–200Reasonable priceHornet & wasp extermination
KLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kyle did a phenomenal job. I look forward to the spiders going away. I will update as the pesticide continues to do it's job.

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination

Photos

Customer reviews

4.9 ★★★★★ 247 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brigitte Moore3 reviewsTotal number of Google reviews Brigitte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend. Their reviews are an accurate representation and it’s nice to have a family atmosphere with a reputable company. Jordan, Kyle and their team goes out of their way.

Chuck FoxLocal Guide · 49 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Updated to five stars because there was a minor misunderstanding about the right address since sometimes Google doesn't show it correctly.

Response from the owner · Edited 4 days ago

Thank you Chuck!

Mariah Shirazi4 reviewsTotal number of Google reviews Mariah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wasp nest that needed to be removed and couldn’t be happier with the service! They were quick to respond, showed up on time, and took care of the problem without any hassle. Very professional, friendly, and easy to work with. The whole process was smooth from start to finish. Highly recommend Green Eagle Environmental!

  • Services: Hornet & wasp extermination
Bruce Caveney2 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thorough professional service!

  • Price assessment: Reasonable price
  • Price: $120–140
  • Services: Rodent extermination
Response from the owner · 2 months ago

Thank you for the kind words! We truly appreciate your business and are glad you were happy with our thorough, professional service!

sameh Girgis5 reviewsTotal number of Google reviews sameh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very disappointed with the mouse exclusion work this company did at my home. The work was supposed to seal the exterior openings and prevent mice from getting into the house, but part of the exclusion work has already fallen off. I contacted the company to report the problem and was told someone would come to my home to fix it. However, no one has shown up so far, and I am still waiting for the repair. For the amount I paid, I expected better workmanship and much better follow-up and customer service. I hope the company takes responsibility and properly fixes the issue.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Home inspection, Rodent extermination
Toni Berry5 reviewsTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I know nothing about bee's 🐝 My tenant noticed bee's outside her back door 🤔 I was referred to GREEN EAGLE by a bee keeper (Benji's Bee's) who highly recommended them & he was right ✅️ I called them, they accessed the situation & sprayed the same day - Is that service or what ? 💯 The technician was such a nice young Man he was very informative very professional very respectful & very careful applying the application They will be back in a week for 2nd treatment - just in case + gave me a 30 day warranty AND the price was very fair THANK YOU GREEN EAGLE A customer for life 🤗

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Bee extermination
  • Pest type: Other
Robert1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very Professional!!!

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Rodent extermination
  • Pest type: Rodents
Beau Mabrey5 reviewsTotal number of Google reviews Beau has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kyle came out to the house and did a phenomenal job

Nesrein Sweidan6 reviewsTotal number of Google reviews Nesrein has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Timely service, reasonable pricing, and excellent communication!

  • Price assessment: Reasonable price
  • Price: $160–180
  • Services: Spider extermination, General pest inspection
  • Pest type: Ants, Spiders, Other
Curtis Jenkins2 reviewsTotal number of Google reviews Curtis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience and service today. Kyle was great. A fellow veteran that made for great conversation. Great service and customer focused company. Highly recommend Green Eagle.

  • Price assessment: Reasonable price
  • Price: $120–140
  • Services: Hornet & wasp extermination, Spider extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, Bee extermination, Bug & insect extermination
  • Pest type: Ants, Termites, Spiders, Other
Response from the owner · 2 months ago

Thank you so much for your continued support and for updating your review! We’re thrilled to hear that our service has made such a positive difference in how you enjoy your outdoor spaces. We truly appreciate your loyalty over the past two years and are grateful to have you as part of the Green Eagle family!

Green Eagle on Google Maps →

Business details