Tree service · Mint Hill, NC · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 70 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★179 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Green Leaf Tree Service 4.9 out of 5 based on 179 reviews, with the owner responding to 51% of them. Customers frequently cite punctuality, thorough cleanup, fair pricing, and clear communication regarding tree removal, stump grinding, and trimming services. However, a small number of low-star reviews highlight instances of missed appointments and delayed responses to initial inquiries for estimates.
Google rating: 4.9 out of 5 from 179 reviews (98% five-star).
Reviews on this page: 179 Google reviews (162 with written comments, 25 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: November 10, 2026.
Service: Leaf Removal Service serving Mint Hill, North Carolina.
Data from Google, last updated November 10, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Green Leaf Tree ServiceLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Leaf Tree Service: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Leaf Tree Service: 93/100 on this factor. Category median: 94.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Leaf Tree Service: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Leaf Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Leaf Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Leaf Tree Service: 96/100 on this factor. Category median: 55.A
96
Bar = this company · dark tick = category median.
Star ratings
179 Google reviews we collected
4.9of 5
5 stars17598%
4 stars11%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 162 written reviews
99%praise
Praise45699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price747%
Reasonable853%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9320%
Would recommend9220%
Speed & response8218%
Price & value8218%
Quality & results7115%
Communication215%
Honesty & trust184%
What customers talk about
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew was polite, on time, and the clean up was expeditious.”
“We're extremely happy with the work and definitely recommend Greenleaf!”
“Would not recommend.”
“He took the time to walk the property with me, listened to every concern, and quickly provided a clear proposal.”
“Everyone was nice and wonderful to work with and a great price.”
“We had a great experience with Green Leaf and will absolutely be using them again!”
“Alex explained things that I never would have thought to ask.”
“Alex was the last estimator I met with for a large tree removal and trimming project, and I’m so glad I trusted him with the job.”
People customers mention
Alex21 reviews
Roman8 reviews
Greenleaf6 reviews
Paul6 reviews
John4 reviews
Art3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Green Leaf Tree Service for 4 kinds of job. Pick one to see what they paid and said.
Cloris11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · an hour ago★★★★★
I cannot express enough how seamless this process was. I know nothing about trees and the importance of how it can have an impact on your property, except I had some large oaks that was starting to compromise my roof and encroaching on to the neighbors property. Alex explained things that I never would have thought…
Reasonable price
Matt12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with Alex and his team. They did a fantastic job removing about a dozen trees along with lifting the canopy on our backyard to help with sunlight. The team was quick, professional and very clean. We would recommend Green Leaf to anyone! Thank you!
Tree stump removalTree trimming & pruningTree removal
Theresa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
What a great experience! They were here by 8am and done (stump grinding and all the clean up) by 3:15pm. We had 6 trees taken down, several were large pines. Everyone was nice and wonderful to work with and a great price. Highly recommend!
Great priceTree stump removalTree removal
Anthony2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had four leylands removed with stump grinding and the canopy trimmed back on a very large sweet gum tree. These trees were in a tight space in my backyard. The Green Leaf team did an outstanding job with the removal and cleanup. I would certainly use Green Leaf for any future tree work.
Tree stump removalTree removal
Jerry7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had several trees removed, multiple stumps ground down, and some large trees trimmed. The crew showed up ready to go, worked hard, and did a great job cleaning everything up before they left. They also took the time to explain the scope of the work and answer all of my questions, which really helped me understand…
Kenzie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They did a fantastic job! They gave me a great quote to remove several trees, clean up one to keep it healthy, and remove 11 total stumps all in one day. They were very responsive when I reached out and got the work done within the week. Much better service than companies I’ve used in the past!
Tree stump removalTree trimming & pruningTree removal
I cannot express enough how seamless this process was. I know nothing about trees and the importance of how it can have an impact on your property, except I had some large oaks that was starting to compromise my roof and encroaching on to the neighbors property. Alex explained things that I never would have thought to ask. The crew was polite, on time, and the clean up was expeditious. Thank you Greenleaf. See you next year.
Price assessment: Reasonable price
Diana KuaiLocal Guide · 13 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Exceptional work—highly recommend!
Alex was the last estimator I met with for a large tree removal and trimming project, and I’m so glad I trusted him with the job. He took the time to walk the property with me, listened to every concern, and quickly provided a clear proposal. Knowing I had a fence installation coming up, he fit me in immediately—and his crew completed the entire job the very next day!
The crew arrived right on time with impressive equipment. John, who operated the lift and handled the cutting and trimming, was phenomenal! He tackled some very difficult work with remarkable skill and precision, including large trees close to the house and driveway. He truly went above and beyond, taking care of extra branches and doing more than we had originally discussed. I was so impressed watching him work.
Alex also did an outstanding job operating the robotic stump grinder, grinding down the stumps and massive roots of two large oak trees deeply and thoroughly. Watching both him and John work gave me a real appreciation for the skill and care they put into this project.
They finished with a thorough cleanup, leaving everything ready for my fence installation. Their price was in the middle of the estimates I received, and the quality of their work made it excellent value.
Alex and his team exceeded my expectations. Green Leaf Tree Service will absolutely be my first call for future tree work!
Price assessment: Great price
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · a week ago
Hi Diana, thank you so much for the kind words! We’re thrilled that Alex took the time to walk the property with you and that his crew finished the entire job the very next day, leaving everything ready for your fence installation. We’re glad John’s careful work with the lift made such a difference, and that the quality of the work met your expectations. Tree removal, pruning, and stump grinding are what we do best across the Charlotte area, and we appreciate you trusting us. We look forward to helping you again.
Matt Crandall12 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
We had a great experience with Alex and his team. They did a fantastic job removing about a dozen trees along with lifting the canopy on our backyard to help with sunlight. The team was quick, professional and very clean. We would recommend Green Leaf to anyone! Thank you!
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · a month ago
Thank you, Matt, for the excellent review! We're so glad to hear that Alex and our team provided a fantastic tree removal and canopy lifting experience. We're proud of our quick, professional, and clean work on your project. Your recommendation means a lot to us, and we look forward to helping you with any future tree service needs in the Mint Hill area.
Theresa Popp1 reviewiTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
What a great experience! They were here by 8am and done (stump grinding and all the clean up) by 3:15pm. We had 6 trees taken down, several were large pines. Everyone was nice and wonderful to work with and a great price. Highly recommend!
Price assessment: Great price
Services: Tree stump removal, Tree removal
Response from the owner · a month ago
Thank you, Theresa! We're so glad our crew could get all six trees down, including those large pines, plus the stump grinding and full cleanup, done in one day. We appreciate the kind words and the recommendation!
Savannah Lassiter10 reviewsiTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
We had a great experience with Green Leaf and will absolutely be using them again!
We had a pretty big removal project of around 35 trees along our property line, with houses, sheds and fencing making for some very tight spaces. John and his crew did an excellent job taking everything down safely.
We also had all the stumps ground and the tree line cleared of underbrush and saplings. The crew was extremely respectful of our property and did a great job cleaning everything up afterward.
Paul was great to work with during the estimate process, especially since we changed the scope on him a couple of times as we decided to add more trees and services.
We also got to meet Alex, the owner, while they were wrapping up on the last day. We mentioned having them back out to trim our large water oak because it looks to be starting to split. He immediately asked to see it and started explaining what was happening and what we could do to protect it. I really appreciated how adamant he was about preserving and saving the tree rather than jumping straight to removing it.
We're extremely happy with the work and definitely recommend Greenleaf!
Price assessment: Reasonable price
Services: Tree stump removal, Tree removal
Response from the owner · a month ago
Thank you so much, Savannah! John and his crew did an outstanding job taking down all 35 trees safely in those tight spaces, and we're glad the stump grinding and underbrush cleanup left the property looking great. We also appreciate your flexibility with Paul as the scope changed during the estimate, and we're glad our team could walk you through the best way to protect your water oak instead of jumping straight to removal. We really appreciate your trust in Greenleaf for a project this size!
Anthony Bonghi2 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
I had four leylands removed with stump grinding and the canopy trimmed back on a very large sweet gum tree. These trees were in a tight space in my backyard. The Green Leaf team did an outstanding job with the removal and cleanup. I would certainly use Green Leaf for any future tree work.
Services: Tree stump removal, Tree removal
Response from the owner · 3 months ago
Thank you, Anthony! We’re glad the Green Leaf team handled the tree removal, stump grinding, canopy trimming, and cleanup with care, especially in such a tight backyard space. We truly appreciate your trust and look forward to helping with any future tree work!
Jerry Hurtt7 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
I had several trees removed, multiple stumps ground down, and some large trees trimmed. The crew showed up ready to go, worked hard, and did a great job cleaning everything up before they left. They also took the time to explain the scope of the work and answer all of my questions, which really helped me understand what needed to be done and why. Everyone was professional and easy to work with. I would definitely recommend Green Leaf Tree Service to anyone needing tree work.
Response from the owner · 4 months ago
Hi Jerry, thank you for trusting our team with your property. We appreciate the opportunity to help, and we're glad we could answer your questions and make the process clear from start to finish. We look forward to helping you again whenever you need us.
Kenzie Brastow1 reviewiTotal number of Google reviews Kenzie has written across all businesses on Google Maps, not just this one.
They did a fantastic job! They gave me a great quote to remove several trees, clean up one to keep it healthy, and remove 11 total stumps all in one day. They were very responsive when I reached out and got the work done within the week. Much better service than companies I’ve used in the past!
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 4 months ago
Hi Kenzie, thank you for choosing Green Leaf Tree Service for your project. We're happy we could complete everything on your timeline and make the process as smooth as possible. We appreciate your support and look forward to helping you again in the future.
Justin2 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
The team trimmed some branches for me that were tangled in with the power lines and my experience was outstanding. Responsive, fair pricing, extra care was taken to protect my driveway, lawn, and fence, and cleanup was extremely thorough. The entire crew was clearly experienced and very skilled with the machinery. Definitely recommend!
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 4 months ago
Hi Justin, thank you for trusting Green Leaf Tree Service with your tree care needs. We're glad our team could complete the work safely while protecting your property and leaving everything clean. We appreciate your support and are here whenever you need us again.
Brad BeynerLocal Guide · 96 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
The Green Leaf team deservingly earned 5 stars. From interacting with Paul on the sales team to final payment the whole process was very smooth. We had a risky job where the tree was near a shed, pool, deck, and house. Additionally they had to drive a spider lift across the yard. With all of these potential concerns they handled the job perfectly and took their time removing the tree one piece at a time. The level of care was really great with these guys which is exactly what we were looking for.
Price assessment: Reasonable price
Services: Tree stump removal, Tree removal
Response from the owner · 4 months ago
Hello Brad, thank you for choosing Green Leaf Tree Service for such a challenging project. We're glad our team could complete the work carefully while protecting your property every step of the way. We truly appreciate your trust and look forward to helping you with any future tree care needs.
