iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%79+20.6Value 15%95+14.5Craft & service penalty99−0.1Momentum penalty55−4.5Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 54 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 26%
4.9★★★★★44 Google reviews · 24 photos
98%five-star reviews
4.25★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
GreenScapeSTL Landscaping and Outdoor Living at a glance
GreenScapeSTL Landscaping and Outdoor Living holds a 4.9 rating from 44 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, clear communication, and competitive pricing for services like decks, patios, and fencing. One recurring criticism involves a fence installed in the wrong location, which the company attributed to a phone quote miscommunication despite correct contract details.
Google rating: 4.9 out of 5 from 44 reviews (98% five-star).
Reviews on this page: 44 Google reviews (44 with written comments, 18 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 2, 2026.
Service: Outdoor Lighting Installer serving St. Louis, Missouri.
Data from Google, last updated October 26, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
This companyOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GreenScapeSTL Landscaping and Outdoor Living: 89/100 on this factor. Category median: 94.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GreenScapeSTL Landscaping and Outdoor Living: 79/100 on this factor. Category median: 92.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GreenScapeSTL Landscaping and Outdoor Living: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GreenScapeSTL Landscaping and Outdoor Living: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GreenScapeSTL Landscaping and Outdoor Living: 55/100 on this factor. Category median: 100.C
55
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
44 Google reviews we collected
4.9of 5
5 stars4398%
4 stars00%
3 stars00%
2 stars12%
1 star00%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
96%praise
Praise10896%
Complaints44%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2321%
Staff & attitude2119%
Quality & results2018%
Speed & response1715%
Communication1715%
Price & value1110%
Honesty & trust33%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This will not be the last time that we utilize GreenScapeSTL for our home projects, and would recommend them to anyone in the St.”
“I can't recommend GreenScapeSTL enough, especially if you're in the St.”
“His crew was incredibly professional and highly skilled; they easily figured out complex issues with our wonky back yard.”
“Greenscape STL did a great job on our new block wall.”
“John was always my point of contact for questions and always replied within 24 hours, if not right away.”
“John and Jason were great to work with and were excellent communicators.”
“Plus, they were more affordable than the other bids we got.”
“When my ideas turned out to be too expensive for my budget, he helped me work up a plan that fit my budget and a plan I can build upon.”
“John was very responsive and transparent in his communication.”
People customers mention
John5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired GreenScapeSTL Landscaping and Outdoor Living for 2 kinds of job. Pick one to see what they paid and said.
Kelsey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
John and Jason were great to work with and were excellent communicators. The crew did a great job. They were quick and did not leave a mess. Their design and work truly transformed our curb appeal. Highly recommend!
Linda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Greenscape STL did a great job on our new block wall. The crew took down the old wall, installed drain and lining and replaced with new block wall. Did a beautiful job! I would highly recommend this company. From the owner to the installation crew they were great to deal with. Very satisfied!
Betsy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had a paver patio installed by GreenScapeSTL and I have literally never had a better experience working with a company. Not only was the work impeccable but the communication was unmatched. John was always my point of contact for questions and always replied within 24 hours, if not right away. He even contacted…
Janelle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Professional, efficient and job well done by this team! They hauled away our old deck, overhang and walkway and replaced with a beautiful patio, walkway and composite deck. They also cleaned up the area when the job was complete. Highly recommend this team!
Jack3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
John and his team are as professional as they come! Enthusiastic and experienced. They show up and do what they say they are going to do.
CalvinLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
It has been an absolute pleasure to work with John on my backyard project. His crew was professional, efficient and hard-working. John was very responsive and transparent in his communication. There were some unexpected circumstances at the beginning of the project, but John always kept me informed along the way and…
Greenscapes completed my fence for me in the incorrect spot. When I indicated this, they went back and said the miscommunication was due to my not being available for the quote in person and due to it being by phone. In my contract the location was specific and correct. The placement of the fence was not.
They offered to redo it and patch the holes in my asphalt driveway with a rocky patch as pictured. I’m just very disappointed. I could either have them move it and then have the hole patches or just accept it wasn’t in the place I asked for. They first offered to reduce the price only by $150 and implied I was responsible for the miscommunication when the contract was clear on the correct placement. Eventually they reduced the cost by $425 and I paid $710.
Overall they were responsive and eager to solve the problem. I am still unhappy with the service as I feel the two options I was left with were both bad.
Response from the owner · 3 weeks ago
We are very sorry we did not meet your expectations and that your fence was installed in the wrong location despite the contract specifying placement. Thank you for noting our responsiveness; we regret that the resolution options we offered left you unhappy. We take responsibility for the breakdown in communication and will review our quoting and installation checks to prevent this from happening again. Your feedback is important and will be used to improve how we document site visits and handle corrections.
Kelsey Rottler4 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
John and Jason were great to work with and were excellent communicators. The crew did a great job. They were quick and did not leave a mess. Their design and work truly transformed our curb appeal. Highly recommend!
Response from the owner · 6 months ago
Thank you, Kelsey! We’re thrilled John, Jason, and the crew communicated well, worked efficiently, and left everything tidy. It’s wonderful to hear the design transformed your curb appeal. We appreciate your recommendation and enjoyed working with you.
Linda Mulder4 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Greenscape STL did a great job on our new block wall. The crew took down the old wall, installed drain and lining and replaced with new block wall. Did a beautiful job! I would highly recommend this company. From the owner to the installation crew they were great to deal with. Very satisfied!
Response from the owner · 6 months ago
Thank you for the wonderful review, Linda. We're thrilled the new block wall and drainage system met your expectations and that our team was easy to work with. We’ll pass your kind words on to the crew and owner. We appreciate the recommendation and look forward to helping with any future projects.
Kim Chier3 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Great partnership with GreenScapeSTL - they have transformed our backyard!
Response from the owner · 9 months ago
Kim, thank you so much for the five-star review and for trusting GreenScapeSTL with your backyard project. We're thrilled to hear you're pleased with the transformation and enjoyed partnering with you. If you'd like any adjustments or future enhancements, we're always happy to help. Enjoy your new outdoor space!
Betsy Tomiser5 reviewsiTotal number of Google reviews Betsy has written across all businesses on Google Maps, not just this one.
We had a paver patio installed by GreenScapeSTL and I have literally never had a better experience working with a company. Not only was the work impeccable but the communication was unmatched. John was always my point of contact for questions and always replied within 24 hours, if not right away. He even contacted us, unprompted, with updates! His crew was incredibly professional and highly skilled; they easily figured out complex issues with our wonky back yard. Plus, they were more affordable than the other bids we got. I highly recommended GreenScapeSTL. I’d give 10 stars if I could! Quite literally it was a perfect experience.
Response from the owner · a year ago
Thank you so much for your wonderful feedback, Betsy! We're thrilled to hear that your experience with GreenScapeSTL exceeded your expectations. It's great to know that John and the crew were able to provide you with the support and quality of work you deserved. Your recommendation means a lot to us, and we appreciate your kind words. We're here for any future projects you may have!
Janelle Madi2 reviewsiTotal number of Google reviews Janelle has written across all businesses on Google Maps, not just this one.
Professional, efficient and job well done by this team! They hauled away our old deck, overhang and walkway and replaced with a beautiful patio, walkway and composite deck. They also cleaned up the area when the job was complete. Highly recommend this team!
Response from the owner · a year ago
Thank you so much for your wonderful feedback! We're thrilled to hear that you are satisfied with the new patio, walkway, and composite deck. Our team takes great pride in delivering professional and efficient service, and it’s great to know that we met your expectations. Your recommendation means a lot to us!
Jeremiah K9 reviewsiTotal number of Google reviews Jeremiah has written across all businesses on Google Maps, not just this one.
Best in the landscaping business! Couldn't be happier with them!!
Response from the owner · a year ago
Thank you, Jeremiah, for your wonderful feedback! We are thrilled to hear that you are pleased with our services. Your satisfaction is our top priority, and we appreciate your support.
Olivianna CalmesLocal Guide · 13 reviewsiTotal number of Google reviews Olivianna has written across all businesses on Google Maps, not just this one.
Thank you, Olivianna, for your positive feedback! We're thrilled you loved the results and would consider working with us again. Your satisfaction is our top priority!
Jack Millikan3 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
John and his team are as professional as they come! Enthusiastic and experienced. They show up and do what they say they are going to do.
Response from the owner · a year ago
Thank you, Jack, for your fantastic feedback! We're thrilled to hear that our professionalism and dedication resonated with you. Your satisfaction is our priority, and we look forward to serving you again!
Jean-Luc DeCoster11 reviewsiTotal number of Google reviews Jean-Luc has written across all businesses on Google Maps, not just this one.
Best in the business right here. Totally joy to work with
Response from the owner · a year ago
Thank you for your kind words! We take pride in delivering excellent service and creating beautiful outdoor spaces. It’s always a pleasure to work with clients like you. Looking forward to future projects!
