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greentoes North Nail Salon, Massage and Day Spa

Nail salon · Tucson, AZ · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 91%
4.9 ★★★★★ 1,081 Google reviews · 24 photos
96%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$86typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

greentoes North Nail Salon, Massage and Day Spa at a glance

Customers frequently praise the salon's attentive staff, high-quality products, and relaxing atmosphere for services including manicures, pedicures, massages, and facials. Recurring themes highlight the thoroughness of the technicians and the professional nature of the environment. However, several reviewers criticize the uncomfortable manicure chairs, recent price increases, and difficulties with the online booking system.

  • Google rating: 4.9 out of 5 from 1,081 reviews (96% five-star).
  • Reviews on this page: 1,081 Google reviews (784 with written comments, 28 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Nail Salon serving Tucson, Arizona.

Data from Google, last updated October 26, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction94Reliability95Craft & service98Value100Momentum100Replies to reviews100Satisfaction: 94 (median 84)Reliability: 95 (median 78)Craft & service: 98 (median 98)Value: 100 (median 90)Momentum: 100 (median 100)Replies to reviews: 100 (median 66)
This companyNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.greentoes North Nail Salon, Massage and Day Spa: 94/100 on this factor. Category median: 84.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.greentoes North Nail Salon, Massage and Day Spa: 95/100 on this factor. Category median: 78.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.greentoes North Nail Salon, Massage and Day Spa: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.greentoes North Nail Salon, Massage and Day Spa: 100/100 on this factor. Category median: 90.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.greentoes North Nail Salon, Massage and Day Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.greentoes North Nail Salon, Massage and Day Spa: 100/100 on this factor. Category median: 66.A
100

Bar = this company · dark tick = category median.

Star ratings

1,081 Google reviews we collected

  • 5 stars1,03696%
  • 4 stars242%
  • 3 stars50%
  • 2 stars61%
  • 1 star101%

Praise vs complaints

Phrases our text analysis found in 784 written reviews

  • Praise64497%
  • Complaints213%

Price

What customers reported paying

$86+22% vs typical nail salons

Middle half of what 568 customers paid ($63–$119) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude27642%
  • Quality & results19830%
  • Would recommend10416%
  • Speed & response254%
  • Price & value244%
  • Communication233%
  • Honesty & trust152%

What customers talk about

We read 784 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My esthetician, Audrey, was phenomenal — knowledgeable, attentive, and made the whole visit so relaxing.”
    “…in advance just to get a pedicure only for it to be canceled with no kind of discount.…”
  • “I received my gel revive manicure from Kiandra who is professional, friendly and does a great job on my nails every time.”
    “They say that they are using a superior gel polish/process, but since removing their polish, my nails have been in terrible shape - cracking, peeling, etc.”
  • “I recommend her 100% but the person that booked the appointment did not follow through.”
    “I can't recommend the Slow Beauty Detox Body Activation service enough.”
  • “I was met immediately upon entering and offered a beverage.”
    “Oh my goodness, the Slow Beauty Detox Body Activation & Extented Massage was the most relaxing thing I've experienced in my whole life!”
  • “Worth the reasonable price to get clean instruments and extra care.”
    “…d “unfortunately I don’t have time for that” if I am paying for this pricey pedicure why am I not able to choose between regular polish and gel?…”
  • “She was an excellent communicator and even recommended stretches and demonstrated them after the massage.”
  • “My gel manicure and pedicure were beautifully done, the space was cozy and relaxing, and the entire team was genuinely kind and professional.”

People customers mention

  • Veronica 24 reviews
  • Becky 17 reviews
  • Samantha 17 reviews
  • Sandra 17 reviews
  • Swedish 11 reviews
  • Christie 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired greentoes North Nail Salon, Massage and Day Spa for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Van3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Libby is beyond amazing! She makes certain each nail is perfectly manicured (or pedicured) with attention paid to every detail

Paid $100–120Nail paintingPedicure
Bobbi_Local Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Amazing pedicure by Annicka. Location is beautiful. Have been coming to Greentoes for years. Always have great service!

Paid $60–80Pedicure
bridgetLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Kathy did a great job. She was thorough And gave extra attention to an ingrown toenail.

Paid $80–100Pedicure
Julie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I received my gel revive manicure from Kiandra who is professional, friendly and does a great job on my nails every time. She always checks in during the process to ensure I get the results I want. Thank you, Kiandra!

Paid $60–80Gel manicures
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mika is an amazing massage therapist! I had a deep tissue massage & it was perfect!

Paid $100–120Service not listed
debra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rosalie was awesome! She is very knowledgeable ! She has doing this for over 30 years. The price for the facial was reasonable! For the pedicure she rid a pressure point foot message! My back felt better when I left!!

Paid $100–120PedicureManicure

Photos

Customer reviews

4.9 ★★★★★ 1,081 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nataliia Johansson4 reviewsTotal number of Google reviews Nataliia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience at Greentoes. My esthetician, Audrey, was phenomenal — knowledgeable, attentive, and made the whole visit so relaxing. I will definitely be back!

Van Pershing3 reviewsTotal number of Google reviews Van has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Libby is beyond amazing! She makes certain each nail is perfectly manicured (or pedicured) with attention paid to every detail

  • Price: $100–120
  • Services: Nail painting, Pedicure
  • Atmosphere: Relaxing
Response from the owner · 3 days ago

Van, thank you so much for the wonderful review! We love hearing how much you appreciate the care and attention to detail that go into every visit. It's those little touches that make an experience special, and we're so happy you noticed! We're grateful to have such lovely guests here in Tucson who appreciate the time and care we put into making every visit relaxing and enjoyable. Your kind words mean so much to us, and we can't wait to welcome you back to Greentoes North again soon!

Bobbi_ OLocal Guide · 28 reviewsTotal number of Google reviews Bobbi_ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing pedicure by Annicka. Location is beautiful. Have been coming to Greentoes for years. Always have great service!

  • Price: $60–80
  • Services: Pedicure
  • Service duration: 30–60 min
  • Atmosphere: Relaxing, Modern
Response from the owner · 5 months ago

Bobbi, thank you so much for the wonderful review! We are so happy to hear that you continue to have great experiences with us after all these years. It means a lot that you enjoy the beautiful space and the care our team puts into each visit. We appreciate your continued support and look forward to welcoming you back again soon, Bobbi!

bridget walshLocal Guide · 11 reviewsTotal number of Google reviews bridget has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kathy did a great job. She was thorough And gave extra attention to an ingrown toenail.

  • Price: $80–100
  • Services: Pedicure
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · a year ago

Thank you for the 5-star review, Bridget! We’re so glad you enjoyed your pedicure experience with us. Looking forward to welcoming you back again soon!

rosalba campos1 reviewTotal number of Google reviews rosalba has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful service !

Response from the owner · 6 days ago

Rosalba, thank you so much for your review! We’re thrilled to hear you had such a wonderful experience with us. It makes our day knowing our guests feel welcomed, appreciated, and well cared for. We love sharing a little relaxation and happiness with our Tucson community, and we’re so glad you chose to visit us. We can’t wait to welcome you back to Greentoes North again soon!

Julie Munoz14 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I received my gel revive manicure from Kiandra who is professional, friendly and does a great job on my nails every time. She always checks in during the process to ensure I get the results I want. Thank you, Kiandra!

  • Price: $60–80
  • Services: Gel manicures
Response from the owner · 7 months ago

Julie, thank you so much for the wonderful review! We are so happy to hear that you had such a positive experience and felt well taken care of during your visit. It means a lot to know that the attention to detail and friendly atmosphere stood out to you. Your kind words truly mean a lot to our team. We appreciate you taking the time to share your experience and your support. Thank you again, Julie. We look forward to welcoming you back again soon!

Beth Scott5 reviewsTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mika is an amazing massage therapist! I had a deep tissue massage & it was perfect!

  • Price: $100–120
  • Services: Service not listed
  • Busyness: A little busy
  • Atmosphere: Relaxing
Response from the owner · a week ago

Beth, thank you so much for the glowing review! We’re absolutely delighted that your experience was everything you hoped for and that you enjoyed such a relaxing visit. Hearing that everything felt just right is the kind of feedback that makes our day! We love providing Tucson guests with a peaceful escape from their busy schedules, and we’re so grateful you shared your experience. We can’t wait to welcome you back to Greentoes North for another wonderful visit!

debra santos11 reviewsTotal number of Google reviews debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rosalie was awesome! She is very knowledgeable ! She has doing this for over 30 years. The price for the facial was reasonable! For the pedicure she rid a pressure point foot message! My back felt better when I left!!

  • Price: $100–120
  • Services: Pedicure, Manicure
Response from the owner · 2 months ago

Debra, thank you so much for the wonderful review! We’re delighted that your visit felt relaxing, informative, and worth every moment. It’s especially wonderful to hear that you left excited to continue the experience at home. We appreciate your kind words and look forward to welcoming you back to Greentoes North soon!

Barbara LeonardLocal Guide · 16 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful massage!

  • Price: $80–100
Response from the owner · a year ago

Thank you so much for the 5-star review, Barbara! We truly appreciate your support and are glad you had a great experience with us. We hope to see you again soon!

Satisha Sproston8 reviewsTotal number of Google reviews Satisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent as always!

  • Price: $100–120
  • Services: Pedicure
Response from the owner · a year ago

Thank you, Satisha! We're so glad you enjoyed both your pedicure with Eritzel and your manicure this week. It’s always a pleasure to have you with us, and we look forward to seeing you again soon!

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