Analyzing 6,714,2966.7M ReviewsFor 18,88218.9K Experts
Customers praise the convenience of mobile grooming and the staff's patience with anxious, reactive, or senior pets, noting that dogs and cats often return happy and well-groomed. However, several low-star reviews highlight significant issues with reliability, including last-minute cancellations, no-shows, and charges for same-day cancellations. Additionally, a few clients reported unsatisfactory grooming results, such as incomplete services or excessive hair removal, particularly for specific breeds.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
311 Google reviews we collected
Phrases our text analysis found in 268 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 268 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“she as also very friendly and confident, which made me and mom feel so much more at ease!”
“Our dog is the biggest pain in the butt when it comes to getting her nails done but Laya got it done!”
“I'm sorry but not worth $200 of my baby being completely messed up.”
“HIGHLY RECOMMEND for dog parents that have babies that become stressed in these situations.”
“Terrible experience – I would not recommend this groomer.”
“We were lucky enough to score an appointment the next day and we were paired with Carissa.”
“Last one was a no call no show and they tried to reschedule a week later.”
“Highly recommend Groombar for communication, services, and AMAZING customer service!”
“Was worth every penny and will definitely be coming back again”
“Stay away if you dont want to get ripped off.”
“She is such a gem — incredibly knowledgeable, patient, and you can genuinely tell she LOVES what she does.”
praise complaint · found by our text analysis, Google review wording unchanged.
Pixie just loves seeing Sabrina and her van! Lol. For real pixie loves to get on the van and get spoiled!
Our dog is the biggest pain in the butt when it comes to getting her nails done but Laya got it done! she as also very friendly and confident, which made me and mom feel so much more at ease! we highly recommend! great work while also being so convenient for the customer!
What a great experience for my pup. Such a major upgrade from taking her to a crowded salon and she looks amazing! Trinity is great, and has been taking care of my pup for a couple of years now!
Jasmine was wonderful!! This was my 2 year old German Shepherds first time with a mobile groomer, I was nervous as to how he would behave, but Jasmine took him and did great with him!! I will definitely be having her back!!
Today Daniel Exceeded My Expectation. My Dog Bella Has Recently Started Having Seizures/Panic Attacks When I Take Her To Her Regular Veterinarian and Groomers. The Moment We Walked into The Office She Begin Having A Full Blown Seizure Which Was Strange Because She’s A Regular. I Begin Researching Just To Find Other…
EXCELLENT SERVICE !! Was worth every penny and will definitely be coming back again
4.9 ★★★★★ 311 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Pixie just loves seeing Sabrina and her van! Lol. For real pixie loves to get on the van and get spoiled!
Amelia is AWESOME!!!
Thank you, Linda! We’re so glad to hear Amelia made your experience awesome. We’ll pass along your kind words to her! 😊 Groombar Chicago
Does an awsome job with both my dogs.
Thank you, Clara! We're so happy to hear your dogs had a great experience. Looking forward to seeing them again! 🐾 Groombar Chicago
Our dog is the biggest pain in the butt when it comes to getting her nails done but Laya got it done! she as also very friendly and confident, which made me and mom feel so much more at ease! we highly recommend! great work while also being so convenient for the customer!
Thank you, Sean! We're thrilled that Laya could make the experience easier for your pup and put you and your mom at ease. Your kind words mean a lot to us, and we hope to see you again soon! Groombar Chicago
What a great experience for my pup. Such a major upgrade from taking her to a crowded salon and she looks amazing! Trinity is great, and has been taking care of my pup for a couple of years now!
Thank you, David! We're thrilled you and your pup enjoyed the experience. Trinity truly cares about every furry friend, and we’re lucky to have her. We look forward to seeing you both again! Groombar Chicago
Jasmine was wonderful!! This was my 2 year old German Shepherds first time with a mobile groomer, I was nervous as to how he would behave, but Jasmine took him and did great with him!! I will definitely be having her back!!
Thank you, Chris! We’re so glad Jasmine made your German Shepherd’s first grooming experience so positive. Looking forward to seeing you both again soon! Groombar Chicago
Today Daniel Exceeded My Expectation. My Dog Bella Has Recently Started Having Seizures/Panic Attacks When I Take Her To Her Regular Veterinarian and Groomers. The Moment We Walked into The Office She Begin Having A Full Blown Seizure Which Was Strange Because She’s A Regular. I Begin Researching Just To Find Other Sources And I Came Across Groom Bar Which Is A Mobile Grooming Service That Comes Directly To Your Home. I Instantly Took My Chances Just To See If She Would React The Same. Daniel Met Us At The Front Door & From The First Encounter He Was Friendly. Bella Went Into His Arms With No Issue, I Walked Over To Van A Few Times Just To Check In On Her & She Was So Relaxed And Calm Daniel Will Definitely Be Her Groomer From Now On.
Jasmine, thank you for sharing Bella’s story! We’re so happy to hear she felt calm and safe with Daniel. Your kind words mean so much, and we look forward to continuing to care for Bella! Groombar Chicago
EXCELLENT SERVICE !! Was worth every penny and will definitely be coming back again
Thank you for your kind words, Dan! We're thrilled you had such a great experience and look forward to welcoming you back soon 😊 Groombar Chicago
Gabby was very good with my 2 cats. She knew what they could and could not handle. Thank you Gabby.
Thank you, Maryan! We're thrilled Gabby could provide such great care for your cats. We'll pass along your kind words to her 🐾. Groombar Chicago
Honey always gets such a beautiful haircut with you guys! Thank you!
Thank you, Nusrean! We're so glad Honey loves her haircut—we love having her here! 🐾😊 See you both next time! Groombar Chicago
Analyzing 6,714,2966.7M ReviewsFor 18,88218.9K Experts
