Pet groomer · Springfield, MO · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%55+13.3Value 14%86+12.2Replies to reviews 7%58+4.1Momentum penalty26−7.4Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#206 of 240 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 14%
4.8★★★★★54 Google reviews
93%five-star reviews
4.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Grooming By Tanya, LLC 4.8 out of 5 based on 54 reviews, noting the owner replied to 81% of them. Customers frequently praise the business for handling difficult pets with patience, offering services like nail trims and deshedding, and maintaining fair pricing. Recurring themes include friendly communication and consistent results for dogs and cats. However, low-star reviews criticize specific instances of unfinished work, such as missed wash areas, and uneven haircuts.
Google rating: 4.8 out of 5 from 54 reviews (93% five-star).
Reviews on this page: 54 Google reviews (40 with written comments, 5 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 24, 2026.
Service: Mobile Dog Groomer serving Springfield, Missouri.
Data from Google, last updated November 3, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Grooming By Tanya, LLCMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grooming By Tanya, LLC: 70/100 on this factor. Category median: 86.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grooming By Tanya, LLC: 55/100 on this factor. Category median: 82.C
55
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grooming By Tanya, LLC: 86/100 on this factor. Category median: 96.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grooming By Tanya, LLC: 26/100 on this factor. Category median: 100.D
26
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grooming By Tanya, LLC: 58/100 on this factor. Category median: 53.C
58
Bar = this company · dark tick = category median.
Star ratings
54 Google reviews we collected
4.8of 5
5 stars5093%
4 stars12%
3 stars00%
2 stars24%
1 star12%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
95%praise
Praise4195%
Complaints25%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price240%
Reasonable360%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1535%
Staff & attitude1228%
Would recommend716%
Speed & response49%
Communication37%
Price & value12%
Honesty & trust12%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Did and absolutely amazing job on our never been to a groomer before 13 yo little Yorkie.”
“They gave him the patience, kindness, and grace that he needed after losing the only person he had ever known.”
“Such a lovely experience all around and would recommend to anyone!”
“Very timely.”
“We explained the situation to the groomer and she was willing to tackle the job.”
“Prices are fair and grooming always consistent.”
“Tanya is now the only person that I will trust grooming my dog and I drive from out of town.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Grooming By Tanya, LLC for 2 kinds of job. Pick one to see what they paid and said.
HeatherLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★
Very disappointed this time...hair is very choppy...top of the head very uneven...doesn't smell like he got a shower and he was there just shy of 4 hours....this is the 1st time having an experience like this here....but to say the least I was disappointed. Small dog(under 10lbs)
HankLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
Horrible experience. Whole reason I took my dog was for a deshedding service and a basic wash they offer. Dog came back with parts unwashed and untouched. Was told they forgot to do the deshedding service. Even though when I spoke with Tanya, I expressed that was my main reason for coming and again telling the…
kylie9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I have an Aussie that doesn’t like other people and can be dramatic and they always take great care of him! He is always happy to go to Grooming by Tanya and comes back just as happy! He always comes out looking great and smelling good!
Reasonable priceDog grooming
Carroll8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Tanya did a great job with Mozzi. He was a hairy mess when he went in and came out looking great. Will definitely be bringing him back here.
Great priceDog groomingDog bathing and blow dry
ChrisLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Did and absolutely amazing job on our never been to a groomer before 13 yo little Yorkie. He looks so handsome and his nails are trimmed as well. Such a lovely experience all around and would recommend to anyone!!!
Reasonable priceDog groomingDog bathing and blow dryDog grooming and styling
hilary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Book a grooming appointment for my Rough Collie puppy and she was so understandable with him not liking the blow dryer! She was super patient and awesome!
Very disappointed this time...hair is very choppy...top of the head very uneven...doesn't smell like he got a shower and he was there just shy of 4 hours....this is the 1st time having an experience like this here....but to say the least I was disappointed. Small dog(under 10lbs)
Response from the owner · 5 hours ago
We’re very sorry to hear that you were disappointed with your pet’s recent grooming experience. We appreciate you sharing your feedback, especially since your previous experiences with us have been positive.
We were surprised to hear about your concerns, as they weren’t mentioned at pickup. Had we known you were unhappy with the haircut or bath, we would have gladly offered to make any necessary adjustments or redo the bath before you left.
We always want our customers to leave feeling confident and happy with the care their pets receive. We appreciate you bringing this to our attention and would welcome the opportunity to make things right.
Hank BresynLocal Guide · 43 reviewsiTotal number of Google reviews Hank has written across all businesses on Google Maps, not just this one.
Horrible experience. Whole reason I took my dog was for a deshedding service and a basic wash they offer. Dog came back with parts unwashed and untouched. Was told they forgot to do the deshedding service. Even though when I spoke with Tanya, I expressed that was my main reason for coming and again telling the assistant when checking in. Zero done on her underbelly, her paws and her face. Just a total waste of time. Do yourself a favor go to any other groomer in the area or a self service dog wash that would be a better option.
Response from the owner · 3 months ago
Thank you for taking the time to share your feedback, Hank. We are truly sorry that you left feeling disappointed after your visit. It is never our goal for a pet owner to leave feeling this way, and we appreciate the opportunity to address your concerns.
We acknowledge that there was a communication error regarding the deshedding service, and we sincerely apologize for that oversight. As discussed after your visit, you were not charged for the deshedding service, and we refunded your visit because we always want our clients to feel they have received the quality of care and service they expect.
We would also like to clarify that some of the areas you mentioned, particularly Indy's feet and underbelly, appeared to be affected by an underlying skin condition rather than being unwashed. During your visit, you shared that you had been treating her feet at home with peroxide, which reinforced our concern that she was dealing with an underlying skin condition. While we always groom every pet with professional care and attention, certain skin and medical conditions cannot be resolved through a standard bath and grooming service alone. We sincerely hope Indy is able to receive the care she needs to become more comfortable.
We appreciate your feedback, as it helps us improve our communication and our processes. We wish you and Indy all the best, and thank you for giving us the opportunity to care for her.
kylie hinz9 reviewsiTotal number of Google reviews kylie has written across all businesses on Google Maps, not just this one.
I have an Aussie that doesn’t like other people and can be dramatic and they always take great care of him! He is always happy to go to Grooming by Tanya and comes back just as happy! He always comes out looking great and smelling good!
Price assessment: Reasonable price
Services: Dog grooming
Response from the owner · 3 months ago
Thank you so much for your kind words! We know Aussies can have big personalities, and it's an honor that he feels comfortable with us. We're so happy to hear he leaves looking great, smelling fresh, and just as happy as when he arrived. We always look forward to seeing him! ❤️
Carroll Stewart8 reviewsiTotal number of Google reviews Carroll has written across all businesses on Google Maps, not just this one.
Tanya did a great job with Mozzi. He was a hairy mess when he went in and came out looking great. Will definitely be bringing him back here.
Price assessment: Great price
Services: Dog grooming, Dog bathing and blow dry
Response from the owner · 3 months ago
Thank you so much for your kind review! We're so happy to hear Mozzi came out looking great. It was our pleasure to care for him, and we truly appreciate your trust. We look forward to seeing you and Mozzi again soon! 🐾
ChrisLocal Guide · 17 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Did and absolutely amazing job on our never been to a groomer before 13 yo little Yorkie. He looks so handsome and his nails are trimmed as well. Such a lovely experience all around and would recommend to anyone!!!
Price assessment: Reasonable price
Services: Dog grooming, Dog bathing and blow dry, Dog grooming and styling, Dog nail trimming
Response from the owner · 3 months ago
Thank you so much for your wonderful review! We're honored you trusted us with your 13-year-old Yorkie's very first grooming experience. We're so glad he left looking handsome and that you had such a positive experience. We truly appreciate your recommendation and look forward to seeing you both again! 🐾💙
hilary colina ramos2 reviewsiTotal number of Google reviews hilary has written across all businesses on Google Maps, not just this one.
Book a grooming appointment for my Rough Collie puppy and she was so understandable with him not liking the blow dryer! She was super patient and awesome!
Services: Dog grooming
Response from the owner · 3 months ago
Thank you so much for your kind review! We're so glad your Rough Collie puppy had a positive first grooming experience. We know puppies can take a little extra patience, and we're happy we could help him feel comfortable. We can't wait to see you both again! 🐾💙
Rachel Myers6 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
After the unexpected passing of my mother in law, we took in her severely matted, flea infested tiny little dog. We explained the situation to the groomer and she was willing to tackle the job. Needless to say, she was a life saver, I was just about in tears because the pitiful matted pup I dropped off, was whole new little fella when I picked him up. They gave him the patience, kindness, and grace that he needed after losing the only person he had ever known. We are beyond thankful for Grooming By Tanya!
Response from the owner · 2 months ago
Thank you so much for sharing this with us. We were very sorry for the loss of your mother-in-law and can only imagine how difficult this transition was for your family and her little pup. We’re so grateful you trusted us to care for him during such a vulnerable time. It means so much to know that the patience and care he received helped him feel more comfortable and gave him a fresh start in his new home. Thank you for your incredibly kind words and for giving this sweet little guy the loving home he deserves.
Regina Van LieuLocal Guide · 46 reviewsiTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Absolutely best groomer around! I have been to many around Springfield, and Tanya's place is the best! Always calm, clean, & smells great. My pets never balk when I walk them through the door, happily trot into the back with the staff, & are happy & stress free upon pick up. Prices are fair and grooming always consistent. Cannot recommend Tanya more highly.
Response from the owner · 3 months ago
Thank you so much for your kind words! It means the world to us that your pets feel comfortable and happy in our care. We're grateful for your trust and recommendation, and we look forward to seeing you and your furry family again soon! 🐾💙
