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Pawfection Pet Spa

Pet groomer · Springfield, MO · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%87+13.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 240 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 82%
5.0 ★★★★★ 31 Google reviews · 13 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Pawfection Pet Spa at a glance

Pawfection Pet Spa holds a five-star rating from thirty-one Google reviews, with no owner responses recorded. Customers consistently praise the grooming quality, noting that dogs return clean, well-groomed, and happy. Recurring themes include reasonable pricing, punctual service, and staff who listen to specific requests. Reviewers highlight the friendly, professional atmosphere and the ability to accommodate difficult or senior dogs. No common criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
  • Reviews on this page: 31 Google reviews (27 with written comments, 5 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 23, 2026.
  • Service: Mobile Dog Groomer serving Springfield, Missouri.

Data from Google, last updated November 3, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction97Reliability93Craft & service–Value87Momentum100Replies to reviews–Satisfaction: 97 (median 86)Reliability: 93 (median 82)Value: 87 (median 96)Momentum: 100 (median 100)
Pawfection Pet SpaMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pawfection Pet Spa: 97/100 on this factor. Category median: 86.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pawfection Pet Spa: 93/100 on this factor. Category median: 82.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pawfection Pet Spa: 87/100 on this factor. Category median: 96.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pawfection Pet Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 53.–
–

Bar = this company · dark tick = category median.

Star ratings

31 Google reviews we collected

  • 5 stars31100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 27 written reviews

  • Praise35100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price250%
  • Reasonable250%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1131%
  • Staff & attitude823%
  • Would recommend617%
  • Price & value514%
  • Speed & response411%
  • Communication13%

What customers talk about

We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Moved back to town and brought my adult cockapoo here for a grooming, they did an excellent job!”
  • “Samantha & her staff are so sweet and Amour now has the BEST groomer🐾”
  • “Waylon & I both love her and couldn’t recommend her enough!”
  • “Prices are very reasonable, they did a wonderful job.”
  • “Thank you Samantha for taking him in so quickly & taking such good care of him!”
  • “They listened to how we wanted the cuts done, and they did a wonderful job.”

People customers mention

  • Samantha 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pawfection Pet Spa for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

TanyaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I been taking my babies for years now. 👶🐾 And love how he always listens to what we want and delivers!!! 💖 My babies always come home looking their best. ✨ First time I ever dye my babies and he did a fenomenal job on both!! 🌈🐶

Customer photo from Tanya's reviewCustomer photo from Tanya's reviewCustomer photo from Tanya's reviewCustomer photo from Tanya's review
Great priceDog groomingDog nail trimming
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great little place to get your pups clean and spring ready! We have been taking our Mrs Pepper here for a while now, and she always looks refreshed and smells clean.

Collyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved back to town and brought my adult cockapoo here for a grooming, they did an excellent job! We have used many places over the last 7 years including a few we loved but we think this may be the best our dog has looked right after a groom. Dropped her off at scheduled appointment time and she was ready 3 hours…

Customer photo from Collyn's review
Dog grooming
Andrew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got balin in right away in the morning. Had him bathed and groomed in no time. They did a super good job and balin was super happy. They said he was a good boy.

Kali9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dad and I had an amazing experience with Pawfection pet spa. They treated us like family and we got our pups back looking purfect. We will definitely go back and recommend to all our springfield friends and family.

Grace10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam is the best there is!!! Waylon & I both love her and couldn’t recommend her enough!

Photos

Customer reviews

5.0 ★★★★★ 31 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Richard GoddardLocal Guide · 166 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect nail trimming, shampoo

  • Price assessment: Great price
  • Services: Dog grooming, Dog nail trimming
Tanya PorcayoLocal Guide · 7 reviewsTotal number of Google reviews Tanya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I been taking my babies for years now. 👶🐾 And love how he always listens to what we want and delivers!!! 💖 My babies always come home looking their best. ✨ First time I ever dye my babies and he did a fenomenal job on both!! 🌈🐶

  • Price assessment: Great price
  • Services: Dog grooming, Dog nail trimming
Haryanti King6 reviewsTotal number of Google reviews Haryanti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are doing a purrr fect job for my girl momo. Thank you from momo.

  • Services: Service not listed
Eric Wells9 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great little place to get your pups clean and spring ready! We have been taking our Mrs Pepper here for a while now, and she always looks refreshed and smells clean.

Collyn Schafer6 reviewsTotal number of Google reviews Collyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moved back to town and brought my adult cockapoo here for a grooming, they did an excellent job! We have used many places over the last 7 years including a few we loved but we think this may be the best our dog has looked right after a groom. Dropped her off at scheduled appointment time and she was ready 3 hours later. Reasonable prices! Will definitely be returning. Pic is one day after groom!

  • Services: Dog grooming
Andrew Maguffee10 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got balin in right away in the morning. Had him bathed and groomed in no time. They did a super good job and balin was super happy. They said he was a good boy.

Kali Ehrenfeld9 reviewsTotal number of Google reviews Kali has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dad and I had an amazing experience with Pawfection pet spa. They treated us like family and we got our pups back looking purfect. We will definitely go back and recommend to all our springfield friends and family.

Grace Mitchell10 reviewsTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sam is the best there is!!! Waylon & I both love her and couldn’t recommend her enough!

Emily FurtakLocal Guide · 19 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is by far the best groomer we have used. They do a wonderful job on our doodle and qre great to work with. Midnight always looks great after a day at Pawfection. So glad we found them.

Cole DeBergLocal Guide · 32 reviewsTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicole did an amazing job on my 2 doodles. She has done a fantastic job on every cut and I would highly recommend her!

Pawfection Pet Spa on Google Maps →

Business details

  • Address: 305 W Walnut Lawn St Ste NN, Springfield, MO 65807
  • Phone: (417) 319-4219
  • Service area: Springfield, MO