Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate GroomingDales Pet Salon & Day Spa 4.6 out of 5 based on 315 reviews, with the owner responding to 24% of them. Customers frequently praise the staff's professionalism, kindness, and ability to handle difficult or anxious pets, noting that grooming results are often excellent and prices are reasonable. Recurring criticisms include specific instances of ignored instructions leading to pet injury or dissatisfaction, uneven haircuts, and complaints regarding facility cleanliness, inconsistent pricing, and late fees.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
315 Google reviews we collected
Phrases our text analysis found in 228 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amy gave me a tour of the facilities and thoroughly answered all of my questions.”
“Almost 1 year ago (Nov 2024) I had a horrible experience at this establishment.”
“I took my cat for grooming yesterday The staff was very professional My cat had matting on his back and they absolutely took care of him they were abl…”
“…for her but I thought they are cheeper but they aren’t they are not professional when I went to take my cat she was so scared she smells so bad and s…”
“l definitely bring our other furry friends to this establishment and highly recommend to anyone in search of a very professional groomer who loves all…”
“However I can’t recommend this place in good faith due to several factors below.”
“Prices are affordable too, our boy is a 60lb golden retriever with lots of “deshed” management and feathers to trim.”
“I was also overcharged.”
“Thank you all for providing such a quick and quality service for my girls!”
“Amazing place, professional, genuine, honest, most gentle to my little baby girl.”
“Amy has been so communicative with me with some troubles we have had with grooming Cooper.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired GroomingDales Pet Salon & Day Spa for 5 kinds of job. Pick one to see what they paid and said.
Amy takes great care with handling my Pomeranian, her fur is extremely difficult! Amy gave me a tour of the facilities and thoroughly answered all of my questions. My girl has been going here over a year and it makes my life about 1,000x easier.
Princess FloofyPoof looks appropriately one million times better! More importantly... The girls working were absolutely amazing!! Thank u ladies ... Sooooo much! Side note: I know I didn't tip u ladies enough now! And I AM SOOOO SORRY! Just wait... I'll make it up to ya 😉
I took my cat for grooming yesterday The staff was very professional My cat had matting on his back and they absolutely took care of him they were able to get rid of it. He was extremely happy when I took him home he looks like a brand new cat
My puppy paisley loves to hangout with Megan! Megan is so sweet and loves taking care of the clients!
Update: been taking our dogs to groomingdales for 8+ years now, absolutely love them 🥰 Original post: We've taken our nearly 6 month old pom there since she was ~3 months old, so she's been there now 3 times. Amanda does a GREAT job with her and she always looks great when she's done! Note that the bows they use…
We brought in an older cat who was in bad shape. She was so wrought with bad mats on her back. She looks Fab-U-lous now. Thank you sooo much! Will definitely bring our other furry friends to this establishment and highly recommend to anyone in search of a very professional groomer who loves all her clients. Very pleased!
| Job | Reviews | Category typical |
|---|---|---|
| Cat grooming | 6 | — |
| Dog grooming | 5 | — |
| Cat bathing | 5 | — |
| Dog nail trimming | 3 | — |
| Dog bathing and blow dry | 2 | — |
4.6 ★★★★★ 315 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Got our dog in on short notice, on a busy Saturday. Great service!
Amy takes great care with handling my Pomeranian, her fur is extremely difficult! Amy gave me a tour of the facilities and thoroughly answered all of my questions. My girl has been going here over a year and it makes my life about 1,000x easier.
Great staff. Always helpful. Cleaned the skunk off my dachshund.
Thank you so much! Yeah, skunk is not fun! We appreciate the great review! 👍🏻
Wonderful experience for my pup! Will go back!
They did an excellent job on the trim itself and the staff were professional and polite. However I can’t recommend this place in good faith due to several factors below. The price was decent at $83 ($118 post tip and fee). They charged a $15 late fee for being 9 minutes late. I called ahead to let them know 15 minutes in advance that I might be slightly late and they rescheduled to 11:30 for a $15 late fee. I feel for giving them an advanced warning then also showing up only 9 minutes late they could be more generous. They also admitted to having a slower day which should allow for even more leniency and then they ended up going nearly a full hour and a half past the estimated completion time (estimated was slightly under 3 hours but it went for a total time of just over 4 hours). Funny how they can charge me for being 9 minutes late but I don’t get anything they don’t do anything if they are late. The service provided was okay but I question some of their methods. The trimming was done very well but I can’t imagine they gave him a bath afterwards. He still had lots of loose fur on him when I got him home. He also reeked of wet dog. I understand that most groomers are dog oriented and there can be a residual smell, but it was really intoxicating to the point my wife and I gagged from his stench. I had to re-bathe him at home to help all the loose fur come off and to rid him of the smell. While this is not a massive deal it is really disappointing paying for a service then having to redo said service at home and paying additional money for cat shampoo. Overall I am thankful they were able to get the mats out of my cat’s fur and make him look good and feel better but quite disappointed with the way they handle bathing smells and time management.
Princess FloofyPoof looks appropriately one million times better! More importantly... The girls working were absolutely amazing!! Thank u ladies ... Sooooo much! Side note: I know I didn't tip u ladies enough now! And I AM SOOOO SORRY! Just wait... I'll make it up to ya 😉
I took my cat for grooming yesterday The staff was very professional My cat had matting on his back and they absolutely took care of him they were able to get rid of it. He was extremely happy when I took him home he looks like a brand new cat
My puppy paisley loves to hangout with Megan! Megan is so sweet and loves taking care of the clients!
Update: been taking our dogs to groomingdales for 8+ years now, absolutely love them 🥰 Original post: We've taken our nearly 6 month old pom there since she was ~3 months old, so she's been there now 3 times. Amanda does a GREAT job with her and she always looks great when she's done! Note that the bows they use are super cute but they do need to wrap the rubber bands on the bows around the dogs fur for them to stay, so be extra careful when removing them to not rip the fur.
Thank you so much Kelsea! I will be sure to pass your comments along to Amanda! You'll make her day!! 😍😍😍
We brought in an older cat who was in bad shape. She was so wrought with bad mats on her back. She looks Fab-U-lous now. Thank you sooo much! Will definitely bring our other furry friends to this establishment and highly recommend to anyone in search of a very professional groomer who loves all her clients. Very pleased!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
