Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
GroomingDales Pet Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%55+13.3Value 14%82+11.6Replies to reviews 7%39+2.8Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

GroomingDales Pet Salon & Day Spa

Kettering, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.6★ from 315 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GroomingDales Pet Salon & Day Spa is better than 62% of pet grooming.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GroomingDales Pet Salon & Day Spa is better than 55% of pet grooming.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GroomingDales Pet Salon & Day Spa is better than 76% of pet grooming.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GroomingDales Pet Salon & Day Spa is better than 82% of pet grooming.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GroomingDales Pet Salon & Day Spa is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GroomingDales Pet Salon & Day Spa is better than 39% of pet grooming.D
39

Reviews for your job

Customers hired GroomingDales Pet Salon & Day Spa for 5 kinds of job.

GroomingDales Pet Salon & Day Spa for cat grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 34/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Cat grooming”

JamesLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

They did an excellent job on the trim itself and the staff were professional and polite. However I can’t recommend this place in good faith due to several factors below. The price was decent at $83 ($118 post tip and fee). They charged a $15 late fee for being 9 minutes late. I called ahead to let them know 15…

Customer photo from James's review
Reasonable priceCat groomingCat bathing
HankLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Princess FloofyPoof looks appropriately one million times better! More importantly... The girls working were absolutely amazing!! Thank u ladies ... Sooooo much! Side note: I know I didn't tip u ladies enough now! And I AM SOOOO SORRY! Just wait... I'll make it up to ya 😉

Great priceCat groomingCat bathing
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I took my cat for grooming yesterday The staff was very professional My cat had matting on his back and they absolutely took care of him they were able to get rid of it. He was extremely happy when I took him home he looks like a brand new cat

Customer photo from Alex's review
Reasonable priceCat grooming
Christen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We brought in an older cat who was in bad shape. She was so wrought with bad mats on her back. She looks Fab-U-lous now. Thank you sooo much! Will definitely bring our other furry friends to this establishment and highly recommend to anyone in search of a very professional groomer who loves all her clients. Very pleased!

Great priceCat groomingCat bathing
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This place is truly wonderful. I've taken my cats there more than once, and the results are excellent. The people who work there are incredibly kind and gentle. I highly recommend this excellent place for grooming your pets. I give them a rating of 1000/10. Congratulations on your talent and great work to the staff of Grooming Dales Pet Beavercreek! 👍🏼

Great priceCat groomingCat bathing
T.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Almost 1 year ago (Nov 2024) I had a horrible experience at this establishment. I dropped off my HIMALAYAN baby girl for a bath and haircut and specifically stated to NOT touch her beautiful tail. Well, lo and behold when I picked her up, her tail had been shaved down to the bone. HOW??? What groomer in their right…

Cat groomingCat bathing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 73%Reasonable 27%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cat grooming6—
Dog grooming5—
Cat bathing5—
Dog nail trimming3—
Dog bathing and blow dry2—

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