Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
GroomingDales Pet Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%55+13.3Value 14%82+11.6Replies to reviews 7%39+2.8Craft & service penalty76−2.4Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

GroomingDales Pet Salon & Day Spa

Kettering, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.6★ from 315 Google reviews

📞 Call (937) 427-3777Request a call backWebsite ↗

Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GroomingDales Pet Salon & Day Spa is better than 62% of pet grooming.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GroomingDales Pet Salon & Day Spa is better than 55% of pet grooming.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GroomingDales Pet Salon & Day Spa is better than 76% of pet grooming.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GroomingDales Pet Salon & Day Spa is better than 82% of pet grooming.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GroomingDales Pet Salon & Day Spa is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GroomingDales Pet Salon & Day Spa is better than 39% of pet grooming.D
39

Reviews for your job

Customers hired GroomingDales Pet Salon & Day Spa for 5 kinds of job.

GroomingDales Pet Salon & Day Spa for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Dog grooming”

Andrei9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Got our dog in on short notice, on a busy Saturday. Great service!

Reasonable priceDog grooming
Carissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My puppy paisley loves to hangout with Megan! Megan is so sweet and loves taking care of the clients!

Great priceDog grooming
KelseaLocal Guide · 185 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Update: been taking our dogs to groomingdales for 8+ years now, absolutely love them 🥰 Original post: We've taken our nearly 6 month old pom there since she was ~3 months old, so she's been there now 3 times. Amanda does a GREAT job with her and she always looks great when she's done! Note that the bows they use…

Customer photo from Kelsea's reviewCustomer photo from Kelsea's review
Great priceDog groomingDog bathing and blow dryDog teeth brushing
JackiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These people care about your pet and love them as if they were their own. We had tried multiple other groomers before we were recommended to GroomingDales and I am so thankful for them all. Cosmo always looks amazing when we pick him up and is so relaxed and at home there. I cannot recomed GroomingDales more, they truly are caring people who love animals!

Customer photo from Jacki's review
Great priceDog groomingDog grooming and styling
ChelseaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceDog groomingDog flea and tick treatmentDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 73%Reasonable 27%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cat grooming6—
Dog grooming5—
Cat bathing5—
Dog nail trimming3—
Dog bathing and blow dry2—

Compare with

Luna's Dog Grooming Salon logoLuna's Dog Grooming SalonExperts Score 75Kettering · 4.75★Pet Styles of Kettering logoPet Styles of KetteringExperts Score 69Kettering · 4.74★Petco Grooming logoPetco GroomingExperts Score 68Kettering · 4.62★