iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 57%
5.0★★★★★204 Google reviews · 11 photos
98%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
$468typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Groves Electric Inc. five stars based on 204 reviews, highlighting punctual arrivals, same-day service, and professional conduct. Customers frequently describe the team as knowledgeable and friendly, noting that they handle a variety of electrical repairs and installations with neatness. Pricing is often cited as reasonable, with technicians adhering to quoted costs. The only criticism found in the provided excerpts is a single complaint about a lack of phone response.
Google rating: 5.0 out of 5 from 204 reviews (98% five-star).
Reviews on this page: 204 Google reviews (170 with written comments, 4 with photos).
Owner responses: the business replied to 27% of reviews.
Most recent review: October 21, 2026.
Service: Electrician serving Tampa, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Groves Electric Inc.Electricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Groves Electric Inc.: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Groves Electric Inc.: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Groves Electric Inc.: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Groves Electric Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Groves Electric Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Groves Electric Inc.: 46/100 on this factor. Category median: 88.C
46
Bar = this company · dark tick = category median.
Star ratings
204 Google reviews we collected
5.0of 5
5 stars19998%
4 stars31%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 170 written reviews
99%praise
Praise38899%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1331%
Reasonable2764%
Overpriced00%
Not sure25%
$468-2% vs typical electricians
Middle half of what 26 customers paid ($166–$1.9k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response10326%
Staff & attitude9424%
Quality & results6216%
Would recommend5915%
Price & value4612%
Communication185%
Honesty & trust103%
What customers talk about
We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Groves always comes out quickly and does a complete job.”
“Personable electrician whom I felt in good hands with.”
“Jonathan and John did a great job figuring out our issues and repairing the problem.”
“They replaced all my outdoor hurricane damaged receptacles and more.”
“We heartiy recommend them to anybody needing electrical services.”
“The customer service was great and their pricing was very reasonable.”
“The Groves team worked very efficiently, kept me informed of progress and any questions, and thoroughly cleaned up areas when finished.”
“Thank you for your consistently excellent, reliable service.”
People customers mention
Chris14 reviews
Jon5 reviews
Jesse5 reviews
Helene4 reviews
John3 reviews
Joe3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Groves Electric Inc. for 8 kinds of job. Pick one to see what they paid and said.
ScottLocal Guide · 73 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jay was great to work with and got the job done quickly and efficiently. Thanks Groves.
Colleen9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chris Groves leader of Groves Electric, Inc demonstrates exceptional customer focus and expertise with fast, efficient project completion. I was extremely pleased with the excellent work which my service technician, Jesse, provided within a tight timeframe. This is a great team!
Paid $2,500–3,000Great priceElectrical panel replacement or upgrading
Sarah5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had an issue with plugs tripping. They were able to address the problem and fix it all the same day that I called! We had clients in the business at the time they were working and they were very respectful and never interrupted the working day!
SandyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Joe and Matt were on time, congenial, professional and skillful. The work requested was completed promptly, neatly and they verified that the new motion detector light was functioning properly. They adhered to the price which was quoted in advance. Thank you for your consistently excellent, reliable service.
Frank4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Groves Electric provided practically same day as requested for sending their technician, Jon, to give me a very timely quote for service. Installation of new service to my new air conditioning system to comply with current city code was similarly done very timely. Cost of this project was certainly reasonable.
Mary5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Jay did a wonderful job despite some faulty equipment that came with the fan. He was very knowledgeable and pleasant. Groves Electric always does an excellent job!
I always call Groves Electric for my problems and projects. They are quick, thorough and professional! Thanks Jon and Jonathan, I appreciate your hard work fixing my issues and look forward to some future projects!
Mark, thank you for your kind words. We are happy to hear that our team was able to effectively resolve your electrical issues. Please call us anytime you need electrical help!
Jeff Clarke8 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
We have an older home…. Lots of hidden issues. Jessie was able to trouble shoot multiple concerns and with in 3 hours he had fixed/replaced them all!
Super sweet with our dog as well!
Groves Electric completely rewired our 100+ year old house about 15 years ago, replacing knob & tube and upgrading service, and did an wonderful job of using attic and crawl spaces to avoid any cutting of walls, floors and ceilings. That work has served us well since then. Recently we had them come hang a new dining room light, replace lighting in the garage and a bathroom, and fix a broken outlet. Additionally, they ran new distribution and installed a Level 2 EV charging station outside the house. John arrived on time and went through the work we wanted, prepared an estimate, and provided to me electronically in a matter of minutes. I approved it and he said they could do the work that same day. At times there were several crews on site bringing supplies and doing the various work activities. All work was completed that day except hooking up the EV charging station as I needed to order and supply to them. Once it had airing they returned and did the final installation. The Groves team worked very efficiently, kept me informed of progress and any questions, and thoroughly cleaned up areas when finished. I will definitely us them in the future.
Response from the owner · a month ago
Thank you so much for your detailed review Charley! We are thrilled to hear you’re happy with the work and communication. We appreciate your trust!
Scott StigallLocal Guide · 73 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Chris Groves leader of Groves Electric, Inc demonstrates exceptional customer focus and expertise with fast, efficient project completion. I was extremely pleased with the excellent work which my service technician, Jesse, provided within a tight timeframe. This is a great team!
Price assessment: Great price
Price: $2,500–3,000
Services: Electrical panel replacement or upgrading
NOLAN FORD12 reviewsiTotal number of Google reviews NOLAN has written across all businesses on Google Maps, not just this one.
We had an issue with plugs tripping. They were able to address the problem and fix it all the same day that I called! We had clients in the business at the time they were working and they were very respectful and never interrupted the working day!
Price assessment: Reasonable price
Price: $500–1,000
Services: Electrical outlet & switch repair
Creighton Trahan6 reviewsiTotal number of Google reviews Creighton has written across all businesses on Google Maps, not just this one.
