Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
grow knoxville - a Shane Archer Concept Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty95−0.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

grow knoxville - a Shane Archer Concept Salon

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 900 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.grow knoxville - a Shane Archer Concept Salon is better than 87% of beauty salons.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 76% of beauty salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.grow knoxville - a Shane Archer Concept Salon is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.grow knoxville - a Shane Archer Concept Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 70% of beauty salons.B
70

Reviews for your job

Customers hired grow knoxville - a Shane Archer Concept Salon for 8 kinds of job.

grow knoxville - a Shane Archer Concept Salon for hair extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9

All 7 Google reviews tagged “Hair extensions”

TrinaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The absolute best in everything hair, and styling services in the Southeast!!! To be styled by any of the highly skilled and trained artists, will have you beyond satisfied, relaxed and loving the look , style and feel of much improved , healthier hair! Make yourself happier and go choose Grow the next time you…

Customer photo from Trina's reviewCustomer photo from Trina's review
Paid $80–100UpdosBlowoutsHair glazing
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great professional team at grow.

Hair extensions
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love Grow Hair Salon! I have been a customer for 5 plus years and they have become like family to me. The relaxation room Is top knock and a wonderful place to unwind.

BlowdryBlowoutsHair coloring
Madison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jill Evans and Savannah are the best at what they do! I love going there for my highlights and extensions because I have never been so happy with my results! The atmosphere is very cool also especially when getting your hair shampooed! Highly recommend going to Grow! Everyone is very nice and welcoming 🙂

Hair coloringHair extensionsHair highlighting
jeseca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot recommend Savannah enough! Not only is she sweet and friendly she is very knowledgeable about hair! She is amazing at what she does from wedding hair to balayage or just a simple blowout!

BalayageGloss or GlazeHair coloring
Tracy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jill Evans is a MASTER at hair color. I have been going to her for over 20 yrs. Even when we moved away every time I came to town I made an apt with her. She is so sweet and so accommodating. Jill is my friend and I love her dearly. She is so happy at Grow and with the people that surrounds her there. She is…

BalayageHair extensionsHairstyling
JenniferLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageBang trimCurly hair+ Punctuality+ Quality+ Professionalism

Price

$128+58% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut282$30–$79
Hair coloring229$119–$214
Hairstyling208$30–$76
Hair highlighting131$128–$246
Blowdry61—
Blowouts59$41–$76
Gloss or Glaze56—
Hair glazing40—

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