Experts Reviews · Company report
grow knoxville - a Shane Archer Concept Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty95−0.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

grow knoxville - a Shane Archer Concept Salon

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 900 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.grow knoxville - a Shane Archer Concept Salon is better than 87% of beauty salons.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 76% of beauty salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.grow knoxville - a Shane Archer Concept Salon is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.grow knoxville - a Shane Archer Concept Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 70% of beauty salons.B
70

Reviews for your job

Customers hired grow knoxville - a Shane Archer Concept Salon for 8 kinds of job.

grow knoxville - a Shane Archer Concept Salon for hair hydration treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair hydration treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8

All 17 Google reviews tagged “Hair hydration treatments”

Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I couldn’t be happier with my hair! The color is beautifully blended, the highlights look natural and bright, and the layered cut gives my hair so much movement and volume. KyMiyah listened to exactly what I wanted and exceeded my expectations. I left feeling refreshed and confident. Thank you for such a wonderful experience—I highly recommend this salon!

Customer photo from Nicole's review
Paid $120–140HaircutCurly hairHair coloring
EdwardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always great service and haircut!

Paid $40–60Hair hydration treatments
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing! Coming from NY and it being my first visit, I couldn't be any happier with the outcome! Jill is amazing!! I can't wait for the next time! Tyler is also amazing! Looking forward to seeing them both again!! Great place overall!

Hair glazingHaircutBlowdry
SoyniaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rachel, is amazing color specialist. The talent, educated staff are the best I’ve ever had work on my hair. Love this place!

Paid $200+HairstylingHair hydration treatmentsBalayage
KimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Amber is my hairdresser I enjoy going hear every time the place is a very calming experience and always happy with my hair and experience i definitely recommend trying this place it is a great experience I even want my daughter to get a chance to experience this and she lives all the way in Cookeville so I think you would love your experience

Paid $40–60BlowoutsHair glazingBang trim
T11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Grow is a delightful spa experience every visit.

Paid $200+HaircutHairstylingHair highlighting
MelbaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

You should pay my friend Jane Ellen for promoting your salon. It is everything she said and more. I would give you 6 stars if I could. The atmosphere, friendly staff, and last, but by no means least, my new stylist Domi Gager. I am always nervous about meeting a new stylist, but her calm self assured manner put me…

Paid $80–100Hair hydration treatments
DianaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Relaxing, but most of all, the best hair Artists work here!! My daughter and I had our first amazing visit yesterday. Will be back!!

Hair glossingBlowoutsHairstyling
TrinaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The absolute best in everything hair, and styling services in the Southeast!!! To be styled by any of the highly skilled and trained artists, will have you beyond satisfied, relaxed and loving the look , style and feel of much improved , healthier hair! Make yourself happier and go choose Grow the next time you…

Customer photo from Trina's reviewCustomer photo from Trina's review
Paid $80–100UpdosBlowoutsHair glazing
StacyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a loyal client of Grow Salon for over two years +, and I cannot recommend Bekah Briggs highly enough! From the moment I stepped into the salon, I was welcomed by a warm and inviting atmosphere that instantly put me at ease. Bekah is an incredibly talented stylist who truly has a gift for her craft.…

HairstylingHair coloringHaircut
JenniferLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

First off the salon is gorgeous! Second, I took my 12 year old daughter here to get a haircut based on some recommendations from others in our local Facebook group. We have struggled for years to find someone who can cut and style her hair correctly, only for my daughter to be disappointed every time. Until we met…

Paid $60–80HairstylingHaircutCurly hair
Paige9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jonathan is an incredible artist who is kind, considerate, and makes sure everyone who sits in his chair has the best results. I adore being his client 10/10

BlowdryGloss or GlazeHair coloring
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love Grow Hair Salon! I have been a customer for 5 plus years and they have become like family to me. The relaxation room Is top knock and a wonderful place to unwind.

BlowdryBlowoutsHair coloring
Angy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you have not been to Grow, run, don’t walk! This salon is absolutely fabulous. Very talented staff, always friendly and helpful. They go out of their way to accommodate their clients. Shane is my go to, he is incredibly talented, but the salon is full of other gifted stylists that range in price. It’s a beautiful…

BlowoutsGloss or GlazeHair coloring
biancaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love Zack he is the best! He will never disappoint anyone! He is amazing with women and mens hair!

BlowdryCurly hairHair coloring
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Rating only, no written review.

Paid $120–140HaircutHair coloringHair hydration treatments
Carrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutGloss or GlazeHair highlighting

Price

$128+58% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut282$30–$79
Hair coloring229$119–$214
Hairstyling208$30–$76
Hair highlighting131$128–$246
Blowdry61—
Blowouts59$41–$76
Gloss or Glaze56—
Hair glazing40—

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