Experts Reviews · Company report
grow knoxville - a Shane Archer Concept Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty95−0.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

grow knoxville - a Shane Archer Concept Salon

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 900 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.grow knoxville - a Shane Archer Concept Salon is better than 87% of beauty salons.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 76% of beauty salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.grow knoxville - a Shane Archer Concept Salon is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.grow knoxville - a Shane Archer Concept Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.grow knoxville - a Shane Archer Concept Salon is better than 70% of beauty salons.B
70

Reviews for your job

Customers hired grow knoxville - a Shane Archer Concept Salon for 8 kinds of job.

grow knoxville - a Shane Archer Concept Salon for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.283
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 42

All 283 Google reviews tagged “Haircut” · showing 20

Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Shane and Ashley are my faves for a great cut and style. Everyone in the office is friendly and service is excellent. I am always impressed by the attention to sustainability from recycling to the use of eco-friendly products. No nasties in this salon. I can breathe easily.

HairstylingHaircut
darlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

LOVE this place and DOMI rocks!! I have curly hair and wouldn't trust anyone else. Highly recommend :)

Paid $40–60Hair coloringHaircutHair highlighting
ShennaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kip & Nicole are THE BEST!!!! I will go wherever they go! The Salon is beautiful the weighted blanket while Nicole massaged and shampooed my hair is amazing! Kip knows exactly what I want without me even saying anything. He’s amazing at bringing the blonde back to life!

Paid $200+BlowoutsHaircutHairstyling
ElizabethLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I love my recent Haircut from Shane! He is the BEST!

Haircut
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I couldn’t be happier with my hair! The color is beautifully blended, the highlights look natural and bright, and the layered cut gives my hair so much movement and volume. KyMiyah listened to exactly what I wanted and exceeded my expectations. I left feeling refreshed and confident. Thank you for such a wonderful experience—I highly recommend this salon!

Customer photo from Nicole's review
Paid $120–140HaircutCurly hairHair coloring
PeggyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always a good experience at grow! Brooke somehow makes my thinning hair look and feel wonderful! And I always leave feeling pampered.

Paid $80–100HaircutBlowdry
Nikki16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Absolutely amazing experience! I think this is the best my hair has ever looked and I have already rebooked :)

Paid $20–40Haircut
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rachel takes me from frumpy to confident with her great eye and ability to make the right choice for My face.

Haircut
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rachel is the best! I always leave loving my haircut and feeling great.

Paid $80–100Haircut
BarbaraLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All of the staff were super nice and helpful. Domi gave me a great haircut that was exactly what I wanted.

Paid $80–100BlowoutsHaircut
RachLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Domi is an amazing stylist! She's professional, very knowledgeable, listens to her clients and has a great personality! I highly recommend her! She's amazing!!!

Paid $120–140HaircutHair highlightingHair coloring
FelishaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always a top notch experience!

Paid $200+Hair glazingHaircutHairstyling
Eliza7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Usually I’m not one to post reviews but I had the best experience!! Madison took the time to listen to what I was hoping for and I was so happy with the results. Highly recommend!!

Paid $60–80BlowoutsHaircutHairstyling
Lori9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always love my time at Grow…Shane’s the BEST! Never disappointed with the professionalism and service there!

HaircutHairstylingHair coloring
EricaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Taylor did a great job w my haircut and I will be back soon for color!

Paid $40–60Haircut
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Crystalynn took the time to give me an excellent cut. Wonderful atmosphere. I will definitely be back.

HaircutHairstyling
RebeccaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Madison cut and styled my hair perfectly ! She’s a 5 star hair stylist . She listened to my ideas and provided input . Madison’s skills says it all ! I love my hair cut !

Paid $80–100BlowoutsHaircut
JenniferLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love Domi! Every visit is a treat!! My hair looks great!!

Paid $200+BlowoutsHaircutHair coloring
Belinda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great and everyone was very professional.

Paid $200+HaircutHair highlighting
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Taylor is always spot on! Always checks to see if I want to do something different- isn’t pushy about selling products, the products are such good quality they sell themselves. Super knowledgeable about color and cut. I highly recommend her!

Paid $80–100Hair glazingHaircut

Show more haircut reviews (263 more) →

Price

$128+58% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut282$30–$79
Hair coloring229$119–$214
Hairstyling208$30–$76
Hair highlighting131$128–$246
Blowdry61—
Blowouts59$41–$76
Gloss or Glaze56—
Hair glazing40—

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