iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 33 sink repair servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★245 Google reviews · 24 photos
99%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$529typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers report a perfect 5.0 rating from 245 reviews, with the owner responding to 92% of feedback. Customers frequently cite punctuality, professional communication, and thorough cleanup after services like drain clearing, leak detection, and water heater installation. While most praise the reasonable pricing and lack of pressure, two low-star reviews criticize high emergency quotes and diagnostic fees that exceeded expectations for tankless water heater assessments.
Google rating: 5.0 out of 5 from 245 reviews (99% five-star).
Reviews on this page: 245 Google reviews (218 with written comments, 6 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 27, 2026.
Service: Sink Repair Service serving Omaha, Nebraska.
Data from Google, last updated November 2, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Guardian PlumbingSink Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Guardian Plumbing: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Guardian Plumbing: 92/100 on this factor. Category median: 91.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Guardian Plumbing: 99/100 on this factor. Category median: 91.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Guardian Plumbing: 90/100 on this factor. Category median: 99.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Guardian Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Guardian Plumbing: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
245 Google reviews we collected
5.0of 5
5 stars24299%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 218 written reviews
99%praise
Praise48199%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price1823%
Reasonable4761%
Overpriced45%
Not sure810%
$529+100% vs typical sink repair services
Middle half of what 73 customers paid ($271–$1.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12826%
Speed & response9920%
Quality & results8417%
Would recommend7515%
Price & value469%
Communication357%
Honesty & trust214%
What customers talk about
We read 218 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Carson was very professional, knowledgeable and helpful with my plumbing needs.”
“I called on a Monday afternoon and they got me scheduled on Tuesday morning, very timely, I loved that too!”
“He even commented on the slow drain and cleaned that out too.”
“Carson did a great job and was a great person to work with.”
“I’m happy to have found Guardian Plumbing and definitely recommend!”
“What i appreciated was that there was no high pressure sales pitch and the selection of options was reasonably priced.”
“Even identifying an error and sloppy mistake made by our previous plumber during a very pricey bathroom renovation.”
“Christian showed up on time, quickly isolated the location of the leak and communicated options to me along the way.”
“Honest and upfront about the job before starting anything and made me aware of any possible issues.”
People customers mention
Christian18 reviews
Jim12 reviews
Carson10 reviews
Brady3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Guardian Plumbing for 8 kinds of job. Pick one to see what they paid and said.
JJean7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Carson was very professional, knowledgeable and helpful with my plumbing needs. I scheduled him because of a slow drain and he stayed to also fix my kitchen faucet. His work was great and he cleaned everything up very well afterwards! I felt the cost was reasonable and fair. I called on a Monday afternoon and they…
Paid $400–600Reasonable priceFaucet installation
NNicholas5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Had a hidden water leak above my kitchen cabinets. I had never used Guardian before but saw they are experts in finding leaks that cant be seen and their perfect ratings and gave them the call. Christian showed up on time, quickly isolated the location of the leak and communicated options to me along the way. He…
DDaleth3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Most pleasant and knowledgeable repair man I've had in a long time. I would definitely recommend him to anyone
Paid $1–200Great priceService not listed
JJudy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had a leak under my kitchen sink, and Guardian was able to get me on the schedule the next day. Carson arrived on time, installed a new garbage disposal, and left the work area in great shape. Thank you, Guardian Plumbing!
Paid $400–600Not surePlumbing leak repair
AAndreaLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Water Heater Replaced-Quick, knowledgeable, and educated me on the in's and out's of water heaters and maintenance. I felt good about the whole process. Installed within 24 hours of my in-home estimate. I appreciate the tiered offers.
EEmily6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Had an awesome experience! Was friendly, kind and explained the process and price differences and why. I appreciated the service!
Carson was very professional, knowledgeable and helpful with my plumbing needs. I scheduled him because of a slow drain and he stayed to also fix my kitchen faucet. His work was great and he cleaned everything up very well afterwards! I felt the cost was reasonable and fair. I called on a Monday afternoon and they got me scheduled on Tuesday morning, very timely, I loved that too! I’m happy to have found Guardian Plumbing and definitely recommend!
Price assessment: Reasonable price
Price: $400–600
Services: Faucet installation
Response from the owner · 5 days ago
Jean, thank you for the kind words! We pride ourselves on quality professional service, we are glad to hear that is what you received from Carson! We would be happy to assist you with any suture plumbing if the need arises!
Your Friends at Guardian Plumbing
N
Nicholas Gregor5 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Had a hidden water leak above my kitchen cabinets. I had never used Guardian before but saw they are experts in finding leaks that cant be seen and their perfect ratings and gave them the call. Christian showed up on time, quickly isolated the location of the leak and communicated options to me along the way. He carefully accessed the leak through the tops of two cabinets and kept the area clean as he went. The leak was located and fixed in about three hours. Very professional and honest service. Definitely would use again (but hope not to need to!) and recommend.
Nicholas, thank you for the kind words! We pride ourselves on quality professional service! We are glad to hear that is what you received and in a timely manner. We would be happy to help with any future plumbing if the need arises!
Your friends at Guardian Plumbing
C
Chris Munsterman9 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Seamless online appointment setting and human follow up promptly after online. Very prompt, professional and personable. Jim took the time to explain what was wrong and did not pressure me into the highest service/cost option. 10 out 10.
Chris M
Harrison Woods neighborhood, Omaha
Services: Toilet repair, Plumbing pipe repair, Service not listed
Response from the owner · a week ago
Chris, thank you for the kind words! We are glad to hear Jim was able to take care of your plumbing needs while explaining exactly what needed done, so you were able to be informed during the service! We would be happy to assist with any future plumbing needs you may have!
Your Friends at Guardian Plumbing
D
David Y Mayen1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I was impressed by how knowledgeable and friendly he was!
Price assessment: Not sure
Price: $1,000–1,200
Services: Toilet repair
Response from the owner · a week ago
David, thank you for the kind words! We pride ourselves on providing a knowledgeable experience to help make informed decisions on what is right for each home! We would be happy to help with any future plumbing if the need arises!
Your Friends at Guardian Plumbing
D
Daleth Greer3 reviewsiTotal number of Google reviews Daleth has written across all businesses on Google Maps, not just this one.
Carson did a great job and was a great person to work with.
Price assessment: Not sure
Price: $400–600
Services: Service not listed
Response from the owner · a week ago
Al, thank you for the kind words. We are glad to hear you had a good experience with Carson! We would be happy to help with any future plumbing if the need arises!
Your Friends at Guardian Plumbing
J
Judy Kilroy2 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
I had a leak under my kitchen sink, and Guardian was able to get me on the schedule the next day. Carson arrived on time, installed a new garbage disposal, and left the work area in great shape. Thank you, Guardian Plumbing!
Price assessment: Not sure
Price: $400–600
Services: Plumbing leak repair
Response from the owner · 2 weeks ago
Thank you, Judy! We are so glad to hear your garbage disposal was replaced timely and the area was left in great shape! We would be happy ti assist you with any future plumbing needs you may have!
Your Friends at Guardian Plumbing
A
Andrea GLocal Guide · 7 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Water Heater Replaced-Quick, knowledgeable, and educated me on the in's and out's of water heaters and maintenance. I felt good about the whole process. Installed within 24 hours of my in-home estimate. I appreciate the tiered offers.
Price assessment: Reasonable price
Price: $2,000+
Services: Water heater installation
Response from the owner · 2 weeks ago
Andrea, Thank you for the kind words! We take pride in providing professional high-quality service. We are glad to hear your standards were met! We would be happy to assist you with any future plumbing needs you may have!
Your Friends at Guardian Plumbing
A
A HLocal Guide · 35 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Jim was the best service tech we’ve had in our home. He did not pressure us and helped us decide what options would work for our home! We highly recommend these guys!
Services: Water heater installation, Service not listed
Response from the owner · 2 weeks ago
A H, thank you for the kind words about Jim! We take pride in providing options for repair and helping make informed decisions to benefit every home! We would be happy to assist you with any plumbing needs you may have in the future!
Your friends at Guardian Plumbing
E
Emily Calderon6 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
