iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 88 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★86 Google reviews · 5 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Guided Inspections five stars based on eighty-six reviews, noting that the owner responds to eighty-eight percent of feedback. Customers frequently praise the thoroughness of home inspections, detailed written reports with photos, and clear explanations of findings. Recurring themes include punctuality, professional communication, and reasonable pricing for new construction, pre-listing, and warranty inspections. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 86 reviews (99% five-star).
Reviews on this page: 86 Google reviews (83 with written comments).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 13, 2026.
Service: Home Inspector serving Burnet, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Guided InspectionsHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Guided Inspections: 100/100 on this factor. Category median: 98.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Guided Inspections: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Guided Inspections: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Guided Inspections: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Guided Inspections: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
5.0of 5
5 stars8599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
100%praise
Praise202100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable125%
Overpriced00%
Not sure125%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5326%
Would recommend4120%
Staff & attitude3517%
Communication3417%
Speed & response2211%
Honesty & trust126%
Price & value52%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I worked with Jesse three years ago as he inspected a new build house for me and I was genuinely impressed by his attention to detail and superb communication.”
“If you’re looking for a home inspector in the Austin Leander, Georgetown area or beyond, you need look no further than Jesse at Guided Inspections.”
“Was thorough and extremely helpful and was easy for us to understand.”
“He is clearly very experienced and knowledgeable, and he took the time to explain everything in a way that was easy to understand.”
“Great customer service, quick response and reasonable price for the quality provided.”
“Highly recommend Guided Inspections if you’re looking for a reliable and detailed home inspection.”
“His report for my buyer was very detailed and proved to be of great value to my client.”
People customers mention
Jesse31 reviews
Bryant5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Susan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very detailed report and caught so many items we would have never seen as an issue. Great customer service, quick response and reasonable price for the quality provided.
Great price
daren12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I worked with Jesse three years ago as he inspected a new build house for me and I was genuinely impressed by his attention to detail and superb communication. When we needed another inspection, I immediately remembered him and was pleased to be able to get on his schedule this time around. Once again he did a…
Reasonable price
Brian11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
As usual. Jesse is amazing!! He's very detail oriented, prompt, and a true professional. I highly recommend Guided Inspections. Thank you!!!
Jessica7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jesse did such a thorough job inspecting our home. He is clearly very experienced and knowledgeable, and he took the time to explain everything in a way that was easy to understand. We really appreciated his attention to detail, professionalism, and willingness to answer all of our questions. We felt very well taken…
Jazmin6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Working with Guided Inspections was a breeze! They got me on the schedule quickly for an inspection, Bryan was very thorough and walked me through the inspection report and answered all my questions. The entire process was smooth and easy! Would highly recommend!
Not sure
Brian9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jesse was wonderful to work with and highly skilled with small details. He takes his time and is very knowledgeable. Thank you
Very detailed report and caught so many items we would have never seen as an issue. Great customer service, quick response and reasonable price for the quality provided.
Price assessment: Great price
Response from the owner · a week ago
Thank you so much for the kind words Susan! it was a pleasure working with you and if there's anything we can assist you with down the road, please do not hesitate to reach out to us. Best of luck with your brand new home!
daren evans12 reviewsiTotal number of Google reviews daren has written across all businesses on Google Maps, not just this one.
I worked with Jesse three years ago as he inspected a new build house for me and I was genuinely impressed by his attention to detail and superb communication. When we needed another inspection, I immediately remembered him and was pleased to be able to get on his schedule this time around. Once again he did a terrific job was right on time, thorough, a great communicator, and answered all our questions. His final report. Was thorough and extremely helpful and was easy for us to understand. If I ever need another inspection service, there is no question but that I will contact Jesse at Guided Inspections. They are honest, efficient, thorough in details, and they are priced very competitively. If you’re looking for a home inspector in the Austin Leander, Georgetown area or beyond, you need look no further than Jesse at Guided Inspections.
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you so much Daren! These are very kind words as attention to detail and communication are some of the cornerstones that we have always strived to make a strong part of our business.
Best of luck in your future home and please let us know if we can be of further assistance in the future.
Brian D. Magdaleno11 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
As usual. Jesse is amazing!! He's very detail oriented, prompt, and a true professional. I highly recommend Guided Inspections. Thank you!!!
Response from the owner · a week ago
Thank you so much for the kind words friend! It was great getting to see you again and assist you with another one of your properties. Please let us know if we can help out in the future. Thanks again!
Jessica De Feyter7 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Jesse did such a thorough job inspecting our home. He is clearly very experienced and knowledgeable, and he took the time to explain everything in a way that was easy to understand. We really appreciated his attention to detail, professionalism, and willingness to answer all of our questions. We felt very well taken care of and would absolutely recommend him!
Response from the owner · Edited a week ago
Jessica, thank you so much for your kind words. It was our pleasure to be able to assist you and your husband with the final inspection of your beautiful brand new home. At the end of the day, our goal is to make sure our clients are satisfied, happy and confident in the choice they've made to have Guided Inspections help them better understand their home.
Best of luck to you and your family in the future and if there's anything we can do for you down the road, please do not hesitate to reach out
Jazmin Russell6 reviewsiTotal number of Google reviews Jazmin has written across all businesses on Google Maps, not just this one.
Working with Guided Inspections was a breeze! They got me on the schedule quickly for an inspection, Bryan was very thorough and walked me through the inspection report and answered all my questions. The entire process was smooth and easy! Would highly recommend!
Price assessment: Not sure
Response from the owner · 2 months ago
Wow, we really appreciate the kind words Jazmin. And, you are correct - Bryan is very thorough, which is why he is such a great asset to the team!
Please let us know if there is anything we can do for you down the road. In the meantime, enjoy your beautiful new home!
Brian Elliott9 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Jesse was wonderful to work with and highly skilled with small details. He takes his time and is very knowledgeable. Thank you
Response from the owner · 2 months ago
Thank you so much Brian! I'm glad we were able to meet after all and it was our pleasure to help you with your new home purchase. Please let us know if we can help you down the road.
Sophie Elliott8 reviewsiTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Jessi was awesome with detailed inspection for our home which helped us finalize our closing.
Response from the owner · 2 months ago
Thank you Sophie! We are very happy we were able to step in and help you guys cross the finish line with your new home. We are here for you if you need anything.
steve vanstone2 reviewsiTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
House inspection was one of the most complete reports I have seen. Pictures and video of all issues was super helpful. I really appreciated the way the report was easy to follow and issues were broken down so I could understand what the problems were.
Price assessment: Great price
Response from the owner · 3 months ago
Thank you so much Steve! It was our pleasure to assist you the purchase of your home. Clarity is key- we can know so many things about the house but if we can't convey that information effectively, it does render it somewhat useless. We really appreciate your feedback and we want you to know that we're here for you as a resource. If you have any questions about your home in the future, please do let us know.
Sherry Stevenson4 reviewsiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
They were great, thorough and professional from the beginning to the end!
Response from the owner · 3 months ago
Thank you so much Sherry! The pleasure was all ours. We're just glad we were able to assist you in getting your new home to the finish line.
Please let us know if we can help with anything in the future.
Al Tiba10 reviewsiTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Jesse is up to date and knowledgable in inspection code. He took his time to do a thorough inspection and produced very comprehensive and detailed reports that are an invaluable resource for prospective home buyers.
Response from the owner · 4 months ago
Thank you so much Al! We appreciate you having us out for your warranty inspection. Let us know how we may be able to assist you down the road.
