How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%80+19.4Value 14%93+13.2Replies to reviews 7%66+4.7Craft & service penalty81−1.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREH&R Block
Salem, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 50 tax services · 4.6★ from 159 Google reviews
Report card
Percentile vs other tax services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired H&R Block for 2 kinds of job.
H&R Block for income tax return filing
Clear ✕All 23 Google reviews tagged “Income tax return filing” · showing 20
Barbara Siefkin has rescued me for 3 years in a row!! I am a true procrastinator and was always coming in at the last minute. She is always welcoming, highly skilled, and enjoyable to work with. She’s the best I’ve ever!
I had an appointment with Barbra at the commercial H&R Block and she was amazing! Super friendly and kind, and also very good at her job. She got me the most money back possible as well as informing me as more ways to get more money back on my taxes in the future. HIGHLY recommend setting up an appointment with Barbra!
top notch service. I am so glad i let them take care of me this year.
Barbara Siefken, EA was wonderful wo work with. My experience was fabulous until it came to the cost for tax prep and filing. Mine was not a complicated case.
Mr. Ryuji Torihara is the best. We have him do our taxes every year and he works so hard to make sure we get every possible deduction and pay only what we owe. Our tax situation is rather complicated but he always handles it so skillfully and efficiently. Having him do our taxes is a great stress reliever. We…
I have used H&R Block for years. For the last 2 years, Barbara Siefken has prepared them. She is incredible. Very knowledgeable and professional.
We have been going to this location and seeing the same consultant Melody for the last several years. My husband has been having Melody do his taxes before we even got together, She always does an amazing job, is not only quick, but efficient with how she goes about doing them to ensure we get the most of our refund.
Simple, easy, and amazing! Melody Ballard is an awesome tax expert and a professional! Definitely will recommend my fellow service members to use Melody's tax services.
Barbara took me as a walk in, made life so easy and was incredibly helpful
I have been seeing Melody for several years and it’s like checking in with family once a year 🩷 Excellent customer service!
Debbie was absolutely amazing and hilarious. Great at her job. Will be coming here instead of Jackson Hewitt
The staff was friendly, professional, and explained everything clearly. They made the whole tax process easy and stress free. Highly recommend!
I always enjoy coming in will be back next year
Melody Ballard has done our taxes for the last two years. She is an absolute pleasure to work with.
Melody is my tax pro every year and she is always very professional and quick to get my taxes done I would highly recommend her to everyone
Always love the service when I come here
They were very kind and helpful. Strongly recommend 👍
Debbie was excellent to work with! Bravo!
Annette is amazing! I have been going here for years.
Their service was great! They fit me in quickly and june was very helpful.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 23 | — |
| Tax problem consulting | 3 | — |
