Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
Google reviewers rate H. Jack Langer Plumbing and Heating 4.7 out of 5 based on 319 reviews, with the owner responding to 82 percent of comments. Customers frequently cite punctuality, professional communication, and competitive pricing for services including sink repairs, sewage backups, and heating maintenance. However, low-star feedback highlights concerns about unexpected price increases, incomplete repairs, and perceived lack of follow-up from office staff.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
319 Google reviews we collected
Phrases our text analysis found in 281 written reviews
Price verdicts customers left with their Google review
Middle half of what 14 customers paid ($289–$1.1k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 281 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were friendly, professional, knowledgeable, and clearly knew what they were doing.”
“Joey and Gary came out to fix my kitchen sink, they were great and resolved the issue quickly.”
“I called the office again later and the supervisor never called me back.”
“Quick to come for an estimate, quick to schedule the project and the crew were top notch.”
“The issue was not resolved so I had to hire another plumber to come the next day and do the service again.”
“…ned this was my first house and didnt want just anybody to do the job definitely recommend…”
“I would not recommend, especially to other female business owners.”
“H jack handled the whole situation quickly and with a great price.”
“They over priced me to install a small pipe under neath my sink I do t think that anyone else would charge me that much.”
“…lem quickly, but they also cleaned everything up and took the time to explain what we could do to prevent similar issues in the future.…”
“It’s refreshing to find a company that values honesty, professionalism, and actually solving the customer’s problem rather than recommending unnecessa…”
“Company is a scam.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired H. Jack Langer Plumbing and Heating for 8 kinds of job. Pick one to see what they paid and said.
Great company to have your plumbing needs done by. This was our third project with this company and have not been dissapointed at any point. Quick to come for an estimate, quick to schedule the project and the crew were top notch. This latest project turned out to have some issues due to the inspectors through no…
We have used this business for most of our plumbing needs. They do exceptional work and are very easy to deal with. Their prices are much better than other estimates we received. Would use them again.
Great service! Had a flooded basement and the guys were here quickly and took care of problem in no time!
Luigi was very prompt and fast. Got the job done in a timely manner. We are very pleased with the work.
After multiple complaints/request to my landlord to have kitchen hot water pressure corrected ignored, I contacted H.Jack Langer via their website scheduling form. The last straw was the 45day mark and landlord inconsideration and lies about someone coming to fix the issue. Therefore H. Jack Langer was contacted,…
As a follow-up to my last review, I failed to add (in a big way) how AMAZING Zach is…super friendly, professional, and exudes confidence, commitment to satisfying his customer, and a love for what he does…highly recommend!!
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 12 | $227–$880 |
| Drain cleaning | 10 | $148–$353 |
| Toilet repair | 9 | $209–$383 |
| Water heater installation | 7 | $1.3k–$2.1k |
| Plumbing leak detection | 7 | $114–$308 |
| Water heater repair | 7 | — |
| Heating system maintenance | 7 | $26–$148 |
| Sewer repair | 6 | $337–$2.1k |
4.7 ★★★★★ 319 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Joey and Gary came out to fix my kitchen sink, they were great and resolved the issue quickly.
Outstanding Service! Highly Recommend! I can’t say enough good things about H. Jack Langer Plumbing! We recently had sewage backing up into our basement, and what started as a stressful situation quickly turned into a nightmare. We initially called another plumbing company that charged us for four hours of labor, only to tell us that our front yard needed to be dug up to fix the problem—at an estimated cost of $10,000! Thankfully, we decided to get a second opinion and called H. Jack Langer Plumbing. Best decision we could have made! Luigi and Dwayne arrived and were absolutely fantastic! They were friendly, professional, knowledgeable, and clearly knew what they were doing. Within about 30 minutes, they had our drain completely unclogged—without digging up our yard or costing us thousands of dollars! Not only did they fix the problem quickly, but they also cleaned everything up and took the time to explain what we could do to prevent similar issues in the future. They even shared helpful troubleshooting tips, which we really appreciated. It’s refreshing to find a company that values honesty, professionalism, and actually solving the customer’s problem rather than recommending unnecessary, expensive repairs. H. Jack Langer Plumbing has earned our trust and our business. They will absolutely be our FIRST call for any plumbing needs in the future! A huge thank-you to Luigi and Dwayne for turning a potentially $10,000 disaster into a simple fix. Five stars all the way!
Luigi and Gary did an amazing job. No issue with the service. Excellent advice
Luigi and zac . OK very polite young man did a great job. Didn’t take that much time. They were really good and very neat.
Gary and Kevin made quick work of a broken faucet!
Great company to have your plumbing needs done by. This was our third project with this company and have not been dissapointed at any point. Quick to come for an estimate, quick to schedule the project and the crew were top notch. This latest project turned out to have some issues due to the inspectors through no fault of JH Langer. They did what they had to do to get the job done and cleaned up every day. They came back a few days later to check for any issues. Very happy and will be contacting them for whatever my future plumbing needs are.
Gary and Kevin helped out a ton! They completed a few different jobs in our bathroom and it looks good as new. We have been customers of H Jack’s in the past and will continue to call them in the future.
Thank you joey Alburto and jean for the amazing work and customer service you guys provided me with. I Would 100 percent recommend you guys to anyone who asked me.
Alberto, Jean, and Joey.
Alberto and Joey where both very helpful kind and friendly answers all my question took the time to explan everything to me as I explained this was my first house and didnt want just anybody to do the job definitely recommend
Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
