Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Halco logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Halco

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 962 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Halco is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Halco is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Halco is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Halco is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Halco is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Halco is better than 95% of plumbers.A
95

Reviews for your job

Customers hired Halco for 8 kinds of job.

Halco for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10

All 10 Google reviews tagged “Cleaning”

Marianne14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have had several services done in the past month. Everyone has been professional, polite and friendly, as well as helpful. I feel confident in the work they have done. I highly recommend this company.

CleaningHeating system installationInstall thermostat+ Responsiveness+ Quality+ Professionalism
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Had good conversation with Tyler ,am looking forward to the work !

CleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Professionalism
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great technician Michael Personale. He's definitely my go to guy.

A/C system maintenanceCleaningHVAC system maintenance+ Punctuality+ Quality+ Professionalism
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike is very thorough with a very good knowledge of this kind of system, very good at trouble shooting, good with customers, personable.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Professionalism
Breathe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Randy came earlier then expected which was great for me. I will use this company if I need any work in the future and recommend to others.

CleaningHeating system repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have worked with HALCO since they came in to discover that we had a furnace that was note easily traceable (over forty years old) back around 2013 I believe. When it died I think four or five years ago, HALCO was there to help us with a challenging situation on our part. They replaced the unit and we went on an…

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
DebLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team that installed was on time, efficient and removed all materials when they completed their work. From initial contact to completion all contact was very professional, timely and no surprises along the way. What was quoted was the end price. Matt was wonderful

CleaningHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
anthonyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Thorough, professional, and a good value

A/C system maintenanceCleaningHVAC system maintenance+ Quality+ Professionalism+ Value
Donald3 years ago★★★★★

Rating only, no written review.

CleaningHVAC duct & vent installationHeating system installation+ Professionalism
john3 years ago★★★★★

Rating only, no written review.

Cleaning

Price

$300-36% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 51%Overpriced 2%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance75$27–$251
Heating system installation51—
Installation48$337–$1.9k
Heating system maintenance38$37–$278
HVAC system repair33$124–$818
Install thermostat29—
Heating system repair28$161–$834
A/C system maintenance28$27–$483

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