How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHalco
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 962 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Halco for 8 kinds of job.
Halco for install AC
Clear ✕All 19 Google reviews tagged “Install AC”
Halco provided exceptional service on an installation - I highly recommend their services!
I am very pleased with the work they have done for me. They put a furnace, air conditioning, and fixed my gas leak. They were prompt and very helpful during the process.
The individuals that worked on my home were helpful, professional, knowledgeable, explained the system and answered my questions as the project went along. I appreciated them wearing their booties over their shoe as well. It was a great experience with a big project that could have been stressful.
The install went smooth but the Midea smart thermostats installed really don’t work. I have used Nest for years and they work great. These however do not. Update 12/20/25: I had two heat pumps install in September. I had to buy a Nest thermostat to replace the defective Midea one that came with the system, at my…
Jenni and Trevor did a great job installing our multi zone heating and cooling mini split units. They were very professional, communicating what and when they were doing, demonstrating how to use the systems, and keeping the worksites neat. Everything was done in three days.
Halco is always great.
On our Seneca Lake property, under emergency conditions (old furnace failed; outdoor temperatures in the teens), Halco (Phelps) installed new furnace within 2 days of old furnace failure and AC unit 4 days later. New furnace is operating flawlessly; AC unit will be tuned up when temperatures get warmer.
Had good conversation with Tyler ,am looking forward to the work !
Great guys installing and selling. Highly recommend and they were very quick and efficient!
Halco was wonderful to work with. We had a full switch over to all electric and installation of heat pump, furnace, water heater and ac. Zack was wonderful to work with. Extremely knowledgeable and diligent in all tasks. He arrived promptly every day and worked until the very last minute. Tyler his partner was great…
They were professional and very thorough.
Professional and courteous. Took the time to understand the old house and fix
Halco did an amazing and thorough job. Halco did a blower door test to see what size heat pump our home needed, which other HVAC companies did not do. Other companies simply looked at our current overly sized unit (has a lot of short cycles - turns on and off quickly) and offered to get the same size or even a…
Robert and his crew did a terrific job installing my heating and cooling system. He was professional, punctual, clean, informative and I was super happy with the quality of work. The crew was also great in dealing with my children.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 75 | $27–$251 |
| Heating system installation | 51 | — |
| Installation | 48 | $337–$1.9k |
| Heating system maintenance | 38 | $37–$278 |
| HVAC system repair | 33 | $124–$818 |
| Install thermostat | 29 | — |
| Heating system repair | 28 | $161–$834 |
| A/C system maintenance | 28 | $27–$483 |