Hampton Manor logo

Hampton Manor

Assisted living facility · Mount Clemens, MI · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%75+18.2Value 14%78+11Replies to reviews 7%41+2.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 36 nursing homesPosition by Experts Score among all companies we track in this category. · better than 23%
4.6 ★★★★★ 46 Google reviews · 24 photos
83%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
Aug 2026latest review

Hampton Manor at a glance

Google reviewers rate Hampton Manor 4.6 out of 5 stars based on 46 reviews. Positive feedback frequently highlights the facility's cleanliness, attentive staff, and variety of resident activities, including memory care services. However, low-star reviews criticize poor management, understaffing, and allegations of verbal abuse toward residents.

  • Google rating: 4.6 out of 5 from 46 reviews (83% five-star).
  • Reviews on this page: 46 Google reviews (32 with written comments).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: August 26, 2026.
  • Service: Nursing Home serving Mount Clemens, Michigan.

Data from Google, last updated October 28, 2026.

Score profile vs other nursing homes

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction66Reliability75Craft & service–Value78Momentum100Replies to reviews41Satisfaction: 66 (median 82)Reliability: 75 (median 71)Value: 78 (median 81)Momentum: 100 (median 100)Replies to reviews: 41 (median 71)
Hampton ManorNursing Homes median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hampton Manor: 66/100 on this factor. Category median: 82.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hampton Manor: 75/100 on this factor. Category median: 71.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hampton Manor: 78/100 on this factor. Category median: 81.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hampton Manor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hampton Manor: 41/100 on this factor. Category median: 71.C
41

Bar = this company · dark tick = category median.

Star ratings

46 Google reviews we collected

  • 5 stars3883%
  • 4 stars49%
  • 3 stars00%
  • 2 stars00%
  • 1 star49%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise3793%
  • Complaints38%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price120%
  • Reasonable360%
  • Overpriced00%
  • Not sure120%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1743%
  • Would recommend718%
  • Quality & results513%
  • Speed & response410%
  • Honesty & trust38%
  • Communication25%
  • Price & value25%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “When we met again a few days later, the professional plan of care presented to us gave us complete confidence.”
  • “I would recommend Hampton Manor to anyone looking for a beautiful facility and compassionate care caregivers.”
  • “Amazing staff and an awesome experience.”
    “The owners and management of this facility are grossly negligent and it's only a matter of time before something awful happens here.”
  • “That kind of cultural detail is hard to fake, and you can feel the difference immediately.”
  • “…ke, and after visiting Hampton Manor in Clinton Township, I came away genuinely impressed, not by glossy marketing, but by what was actually happening…”
  • “They listened to our mother's special needs and provided expert guidance.”
  • “I heard a great deal about this place from other people and wanted to see if it would live up to my expectations!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

After an exhausting search visiting four residential care homes and five assisted living facilities following our mother's hospital and rehabilitation stay, meeting with the Hampton Manor was a breath of fresh air. When we met with management at Hampton Manor of Clinton Twp, we were incredibly impressed that they…

Victoria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The place is relatively clean. Hampton Manor is licensed through Lara, having their own staff and the bonus was that they have a generator (which a lot of senior home cares don’t have) which is great for patients who rely on oxygen. Staff is very polite and full of smiles. You can tell that staff cares about the patients. Great small community.

Not sure
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Clean living facilities. Rooms can be optioned as a studio, 1 bedroom, or 2 bedroom. Facilities specialize in memory challenged seniors. Arrive at lunch and was given a free lunch as part of the tour. Food was hand made and delicious.

Reasonable price
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I would recommend Hampton Manor to anyone looking for a beautiful facility and compassionate care caregivers. My mother was 100 years old when she went to live there. The entire staff showed kindness and compassion to my mother at all times. Candice involved my mother in activities Any concern was quickly addressed.…

Reasonable price
Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Caring and attentive staff, always impeccably clean, wide variety of activities for the residents, staff open to questions/concerns, nursing and administrative staff consistently responsive to communication, and intimate family-like atmosphere.

Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We looked at a number of assisted living facilities before choosing Hampton Manor for our family member. We know we made the right choice. The staff has been fantastic, especially in helping with the transition. The care has been wonderful, giving us peace of mind in knowing she is well taken care of. Roger, Phil…

Reasonable price

Photos

Customer reviews

4.6 ★★★★★ 46 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Dave LaFleur4 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After an exhausting search visiting four residential care homes and five assisted living facilities following our mother's hospital and rehabilitation stay, meeting with the Hampton Manor was a breath of fresh air. When we met with management at Hampton Manor of Clinton Twp, we were incredibly impressed that they invited a nurse supervisor and hospice care personnel to the meeting. They listened to our mother's special needs and provided expert guidance. When we met again a few days later, the professional plan of care presented to us gave us complete confidence. We truly appreciate the compassion and professionalism shown by the staff, which went far beyond the call of duty. Thanked them for taking the time to listen to our concerns and for treating us with such humanity. I highly recommend Hampton Manor.

Victoria Wardia9 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The place is relatively clean. Hampton Manor is licensed through Lara, having their own staff and the bonus was that they have a generator (which a lot of senior home cares don’t have) which is great for patients who rely on oxygen. Staff is very polite and full of smiles. You can tell that staff cares about the patients. Great small community.

  • Price assessment: Not sure
Sean Taber2 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean living facilities. Rooms can be optioned as a studio, 1 bedroom, or 2 bedroom. Facilities specialize in memory challenged seniors. Arrive at lunch and was given a free lunch as part of the tour. Food was hand made and delicious.

  • Price assessment: Reasonable price
EvelynLocal Guide · 3 reviewsTotal number of Google reviews Evelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great atmosphere and excellent care. Highly satisfied with the service.

Dee M1 reviewTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Choosing a senior living facility is one of the most weighted decisions a family can make, and after visiting Hampton Manor in Clinton Township, I came away genuinely impressed, not by glossy marketing, but by what was actually happening inside the building when I walked through. The thing that struck me first was the engagement. So many senior living communities advertise "vibrant programming" and then, when you actually visit, you find residents parked in front of a hallway TV or sitting alone in their rooms. That wasn't the case here. During my visit, I walked past their on-site cinema and saw three residents settled in, watching a movie together. It was a small moment, but it told me something important: the activities aren't just on paper. The staff is intentional about getting residents out of their apartments and into shared experiences. That kind of cultural detail is hard to fake, and you can feel the difference immediately. The facilities themselves are genuinely nice. The cinema is a real cinema, not a converted conference room with a projector. The common areas are warm and well-designed, with the kind of finishes and thoughtful layout you'd expect from a much higher price point. It feels like a place built for the residents to enjoy, not just to impress prospective families on a tour. But the facilities are only as good as the people running them, and that's where Hampton Manor really separates itself. The care goes beyond the basics. There's an attentiveness that you notice in small interactions: someone stopping to chat with a resident in the hallway, the warmth in how they speak to people. For families weighing this kind of decision, that day-to-day human touch matters more than almost anything else on the brochure.

  • Price assessment: Great price
Sue D2 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would recommend Hampton Manor to anyone looking for a beautiful facility and compassionate care caregivers. My mother was 100 years old when she went to live there. The entire staff showed kindness and compassion to my mother at all times. Candice involved my mother in activities Any concern was quickly addressed. She was able to celebrate her 101 birthday there with the entire staff honoring her. She recently passed, but I will forever be grateful to the entire staff at Hampton Manor.

  • Price assessment: Reasonable price
Annette Hobrecht8 reviewsTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Caring and attentive staff, always impeccably clean, wide variety of activities for the residents, staff open to questions/concerns, nursing and administrative staff consistently responsive to communication, and intimate family-like atmosphere.

Julie Klotz7 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We looked at a number of assisted living facilities before choosing Hampton Manor for our family member. We know we made the right choice. The staff has been fantastic, especially in helping with the transition. The care has been wonderful, giving us peace of mind in knowing she is well taken care of. Roger, Phil and Latoya have been very helpful whenever we need advice or direction. The staff has taken the time to get to know our loved one on a personal level - her likes, dislikes, and needs - making her a part of their family. The amenities and the activities are geared to the residents' abilities. I am NOT an employee and I would recommend Hampton Manor to anyone looking for a safe, clean and comfortable environment for a loved one.

  • Price assessment: Reasonable price
kathleen angel15 reviewsTotal number of Google reviews kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

my mother in law lives here and the staff is awesome. We are very happy with everyone. Kudo's to the activity director Candace for all she does to make the residents happy. she goes above and beyond. The chef Shay is so friendly. All in all I am very pleased. very clean. we checked out many places before and we are happy with our choice.

Carolyn Schmidt2 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would like to read some reviews of the memory care department. The caregivers are very sweet. I get thorough updates on my mom. Had a hard time contacting anyone at 7 pm today.

Hampton Manor on Google Maps →

Business details