Mila W (M O)Local Guide · 21 reviewsTotal number of Google reviews Mila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLovely people and great service!!!!
- Price assessment: Reasonable price
Hampton Tires, LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%57+13.8Value 14%83+11.7Replies to reviews 7%27+1.9Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 76 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 15%
4.6 ★★★★★ 74 Google reviews · 2 photos
88%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Sep 2026latest review
Hampton Tires, LLC at a glance
Google reviewers rate Hampton Tires, LLC 4.6 out of 5 stars based on 74 reviews, with the owner responding to only 1% of feedback. Positive comments frequently highlight fast service, competitive pricing, and friendly communication for new and used tire installations, as well as alignment work. However, several low-star reviews describe issues with inventory accuracy, sales practices, and tire quality, including instances where tires failed shortly after purchase or were deemed overpriced for their condition.
- Google rating: 4.6 out of 5 from 74 reviews (88% five-star).
- Reviews on this page: 74 Google reviews (61 with written comments, 2 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: September 18, 2026.
- Service: Tire Repair Shop serving Lovejoy, Georgia.
Data from Google, last updated November 2, 2026.
Score profile vs other tire repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hampton Tires, LLC: 65/100 on this factor. Category median: 82.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hampton Tires, LLC: 57/100 on this factor. Category median: 78.C
57
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hampton Tires, LLC: 83/100 on this factor. Category median: 100.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hampton Tires, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hampton Tires, LLC: 27/100 on this factor. Category median: 50.D
27
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
- 5 stars6588%
- 4 stars23%
- 3 stars00%
- 2 stars23%
- 1 star57%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
- Praise9995%
- Complaints55%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price758%
- Reasonable325%
- Overpriced18%
- Not sure18%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2726%
- Speed & response2221%
- Price & value1716%
- Quality & results1615%
- Would recommend1514%
- Honesty & trust66%
- Communication11%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have bought tires here several times and have always been treated fairly and with kindness.”
“I came in for a new tire and they immediately helped me!”
“The owner gave me a great price on 4 new tires and I am very happy!”
“Great service, stayed open open for me and checked my air pressure for free!”
“Great place i highly recommend, installed my new tires and did my suspension work”
“I will not go back here and do not recommend anyone else to either.”
“The only place I go and trust for new and used tires.”
“Very good communication”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hampton Tires, LLC for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
LaRindaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I love this place!!! Very nice people and they work super fast!! The owner gave me a great price on 4 new tires and I am very happy!!! This is my second time coming here and I will be back 😃
Great priceTires
Kyle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great service, stayed open open for me and checked my air pressure for free! I highly recommend
Great priceTires
A.E.Local Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Always fast and fair service! He always provides great new or used tires for my Equinox over the years. He has fixed my air valve for free before. Just a minute ago because my truck needs an alignment, he switched out my worn tire with a used tire that has better treads than all my other tires for a great price! Per…
Great priceTires
Dana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I have bought tires here several times and have always been treated fairly and with kindness. Their prices are competitive and products are good. Don’t let the small shop fool you. They are very good at what they do.
Reasonable priceTires
AngelaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Liars just to get you in the shop to charge more money. I called, they said we have 3, i said no i need 4 thanks anyways then he said oh wait we have 4 come on we will take care of you. Wasted time and they were rude because I need 4 tires the same size and they tried to sell me 3 and 1 different size. It's probably…
20-1003 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience as always, very friendly and professional staff. 100% recommend.
Great priceTiresOil change
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 11 | — |
Compare with
Photos
Customer reviews
4.6 ★★★★★ 74 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
JackSpeedLocal Guide · 21 reviewsTotal number of Google reviews JackSpeed has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice people. Always fast and affordable.
TaMya Iverson6 reviewsTotal number of Google reviews TaMya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEverything went smoothly! Very good communication
LaRinda WilderLocal Guide · 8 reviewsTotal number of Google reviews LaRinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love this place!!! Very nice people and they work super fast!! The owner gave me a great price on 4 new tires and I am very happy!!! This is my second time coming here and I will be back 😃
- Price assessment: Great price
- Services: Tires
Kyle Freeland5 reviewsTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, stayed open open for me and checked my air pressure for free! I highly recommend
- Price assessment: Great price
- Services: Tires
A.E. MaysLocal Guide · 26 reviewsTotal number of Google reviews A.E. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways fast and fair service! He always provides great new or used tires for my Equinox over the years. He has fixed my air valve for free before. Just a minute ago because my truck needs an alignment, he switched out my worn tire with a used tire that has better treads than all my other tires for a great price! Per his advice, I'm getting my alignment to safe my existing tires ... Thank you always!
- Price assessment: Great price
- Services: Tires
Dana Collins6 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have bought tires here several times and have always been treated fairly and with kindness. Their prices are competitive and products are good. Don’t let the small shop fool you. They are very good at what they do.
- Price assessment: Reasonable price
- Services: Tires
Alex Young2 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing customer service and affordable. Got us in and out with no problem.
- Price assessment: Great price
- Services: Tires
Chaniqua Hudson3 reviewsTotal number of Google reviews Chaniqua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are professional and courteous. They never try to over sale.
Angela PhillipsLocal Guide · 21 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLiars just to get you in the shop to charge more money. I called, they said we have 3, i said no i need 4 thanks anyways then he said oh wait we have 4 come on we will take care of you. Wasted time and they were rude because I need 4 tires the same size and they tried to sell me 3 and 1 different size. It's probably because I am a female. I will not go back here and do not recommend anyone else to either. Just another shop full of rude guys trying to take advantage of people.
Response from the owner · a year ago
Hi Angela, we’re sorry to hear about your experience. To clarify, we had three used tires in your size and four brand new ones available at the time of your visit. Since you preferred all four used tires, we unfortunately couldn’t accommodate that request. We strive to be transparent with all our customers and provide the best options possible. Additionally, Hampton Tires is a woman-owned and operated business, and we take pride in treating every customer with respect and fairness. We appreciate your feedback and will use it to continue improving our service.
Business details
- Address: 1000 Bear Creek Blvd Ste A, Hampton, GA 30228
- Phone: (678) 272-7950
- Facebook: @Hampton-Tires-100617386065884
- Service area: Lovejoy, GA