Certified public accountant · Columbia, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%87+26.8Experts Score= 90Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 19 payroll servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★11 Google reviews · 2 photos
100%five-star reviews
0%1–2★, last 11 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Hanes Accounting Services By Succentrix at a glance
Google reviewers rate Hanes Accounting Services highly, noting the firm handles tax preparation and business accounting with thoroughness and professionalism. Clients frequently cite punctuality, clear communication, and reasonable pricing as key benefits, particularly when managing complex returns or starting new ventures. The reviews indicate a consistent satisfaction with the availability and attention to detail provided by the accounting team.
Google rating: 5.0 out of 5 from 11 reviews (100% five-star).
Reviews on this page: 11 Google reviews (10 with written comments).
Owner responses: the business replied to 9% of reviews.
Most recent review: May 18, 2022.
Service: Payroll Service serving Columbia, Tennessee.
Data from Google, last updated October 26, 2026.
Star ratings
11 Google reviews we collected
5.0of 5
5 stars11100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 10 written reviews
100%praise
Praise22100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude732%
Would recommend732%
Quality & results418%
Price & value29%
Speed & response15%
Communication15%
What customers talk about
We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Marci has been from the beginning professional, organized, timely and knowledgeable.”
“I am so glad we connected and would recommend anyone seeking a CPA to go see Marci Hanes in Spring Hill.”
“She such a thorough accountant and asks questions that I would never have thought of.”
“Fair priced, professional, and made accommodations to even come to my work to make it better for me.”
“Marci’s communication was excellent, she was available to answer any questions and she presented us with a completed return which she e-filed for us.”
People customers mention
Marci6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BrendanLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Marci has been from the beginning professional, organized, timely and knowledgeable. I came across her reviews while looking for a new accountant book keeper and I can see why her service is so highly rated. She is great to work with. Anybody in the Columbia, Spring Hill, Franklin, TN area's should definitely…
+ Responsiveness+ Quality+ Professionalism
marco5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
After moving from Ohio to TN we were in search for a new Accountant. Hanes Accounting Services came highly recommended. We were very pleased with the efficiency, timeliness, and thoroughness of working with Marci and her team. Our return was more complicated than we felt we could handle. Marci’s communication was…
Karen8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Very thankful to have found Marci Hanes to prepare my taxes for me . Being new to the area I didn’t know who to go to and found her through google and took a chance for her to do my taxes . Marci is very friendly and thorough . She was always available to answer any questions I had . I will recommend Marci for tax…
Ann5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Marci was absolutely wonderful, patient, and super knowledgeable on all accounting aspects for my new business venture, South 40 Farm. I am so glad we connected and would recommend anyone seeking a CPA to go see Marci Hanes in Spring Hill... her purpose and passion for numbers is phenomenal, to say the very least!…
michaelLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
So thankful for Marci and her service. She such a thorough accountant and asks questions that I would never have thought of. Her dedication and attention to my needs was fantastic. I had not planned to use an accountant for my taxes, but when trying to do them this year I realized there were more changes to the…
Shaun4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Marci did an amazing job with my taxes. Fair priced, professional, and made accommodations to even come to my work to make it better for me. Don’t risk it Call Marci!!
Marci has been from the beginning professional, organized, timely and knowledgeable. I came across her reviews while looking for a new accountant book keeper and I can see why her service is so highly rated. She is great to work with. Anybody in the Columbia, Spring Hill, Franklin, TN area's should definitely consider her if looking for accounting services.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 6 years ago
Thank you Brendan. It's a pleasure to work with you. I can't wait to see your business grow!
marco & Betsy Pangallo5 reviewsiTotal number of Google reviews marco has written across all businesses on Google Maps, not just this one.
After moving from Ohio to TN we were in search for a new Accountant. Hanes Accounting Services came highly recommended. We were very pleased with the efficiency, timeliness, and thoroughness of working with Marci and her team. Our return was more complicated than we felt we could handle. Marci’s communication was excellent, she was available to answer any questions and she presented us with a completed return which she e-filed for us. We were so impressed with the services provided by Hanes Accounting Service, we asked them to review our 2018 return. We will definitely return to Marci next year. We can recommended their services with complete confidence.
Karen Chamberlain8 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Very thankful to have found Marci Hanes to prepare my taxes for me . Being new to the area I didn’t know who to go to and found her through google and took a chance for her to do my taxes . Marci is very friendly and thorough . She was always available to answer any questions I had . I will recommend Marci for tax preparation . I know I will definitely be scheduling with her to file my taxes next year .
Ann Thoni5 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Marci was absolutely wonderful, patient, and super knowledgeable on all accounting aspects for my new business venture, South 40 Farm. I am so glad we connected and would recommend anyone seeking a CPA to go see Marci Hanes in Spring Hill... her purpose and passion for numbers is phenomenal, to say the very least! Thank you Marci... I'm looking forward to a long future with you and your business!
michael penceLocal Guide · 13 reviewsiTotal number of Google reviews michael has written across all businesses on Google Maps, not just this one.
So thankful for Marci and her service. She such a thorough accountant and asks questions that I would never have thought of. Her dedication and attention to my needs was fantastic. I had not planned to use an accountant for my taxes, but when trying to do them this year I realized there were more changes to the codes than I thought. I have used Turbotax in the past, but it couldn't figure out how to handle my situation. Marci was able to not only figure out my situation, but save me money in the long run. Well worth the investment. I highly recommend Hanes Accouting.
Shaun Borchert4 reviewsiTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
Marci did an amazing job with my taxes. Fair priced, professional, and made accommodations to even come to my work to make it better for me. Don’t risk it Call Marci!!
Scott Kirkman12 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
We had a somewhat complicated return with W2, 1099, and statutory income, as well as a new addition to the family, business expenses, and educational deductions to reconcile and Marci knocked it out of the park with getting everything together at a reasonable price. As someone in the financial industry, I know a lot of people that I could use for taxes. However, Marci & Succentrix were amazing to work with and on top of that, saved me time and money from trying to do it myself! We were beyond happy with our experience!
Justin Prince3 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
