Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Haney Brothers Overhead Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%12+0.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Haney Brothers Overhead Doors

Hopatcong, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.6★ from 57 Google reviews

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Report card

Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haney Brothers Overhead Doors is better than 67% of exterior door installers.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haney Brothers Overhead Doors is better than 62% of exterior door installers.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haney Brothers Overhead Doors is better than —% of exterior door installers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haney Brothers Overhead Doors is better than 100% of exterior door installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haney Brothers Overhead Doors is better than 100% of exterior door installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haney Brothers Overhead Doors is better than 12% of exterior door installers.F
12

Reviews for your job

Customers hired Haney Brothers Overhead Doors for 3 kinds of job.

Haney Brothers Overhead Doors for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Customer support”

edgar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Theodore was excellent at finding the issue with my broken garage door and walking me through the best replacement option. He helped me choose a new garage door that not only looks great with the house but is also made from stronger, better material for long-term use. He also worked with me on pricing and was fair…

Reasonable priceCustomer support
troy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing garage door service. I manage rental properties in Netcong while living out of town, and many companies try to upsell extra garage door repairs when they know the owner is remote. This team was honest and saved me a lot of money. Two of the properties needed garage door service after another company said one…

Great priceCustomer support
Antonio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had one garage door drop and throw a cable off the drum, and two other doors also needed tune-ups, plus spring adjustments on all of them. Haney Brothers Overhead Doors sent Theodore and his assistant, and they did a great job while I was at work. My wife showed them each problem, and they took care of everything…

Great priceCustomer support
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

our garage door spring suddenly snapped early in the morning, and the noise was really loud and alarming. we called for garage door repair, and leonard arrived within a few hours. he quickly inspected the door, replaced the broken spring, and had the garage door working smoothly again in less than an hour. leonard…

Great priceCustomer support
Jaclyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I recently had my garage door serviced in Netcong, and I’m extremely happy with how everything turned out. Miguel arrived right on time for our annual garage door maintenance. He was friendly, professional, and worked quickly to get my garage door running smoothly again. Miguel did a full inspection, adjusted and…

Reasonable priceCustomer supportService not listed
Breanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a great experience with this garage door installer in Netcong. From my first call, the team was friendly, professional, and helpful. Miguel handled my garage door repair, and he got the job done quickly and efficiently. I was surprised they were able to come out and fix my garage door on the same day I called.…

Great priceCustomer support
naomi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician who worked on my garage doors was friendly and professional. He completed the installation and took the time to answer all my questions about maintenance and operation. I highly recommend Haney Brothers Overhead Doors to anyone needing garage door repair or service. Roger recently serviced my garage…

Reasonable priceCustomer support

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Garage door design8—
Customer support7—
General repairs & installation6—

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