Garage door supplier · Hopatcong, NJ · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%12+0.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 31 exterior door installersiPosition by Experts Score among all companies we track in this category. · better than 17%
4.6★★★★★57 Google reviews · 24 photos
79%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Haney Brothers Overhead Doors 4.6 out of 5 based on 57 reviews, frequently praising the team for punctuality, clear communication, and fair pricing on garage door repairs, installations, and spring replacements. Customers often highlight the company's ability to provide same-day service and offer honest assessments that avoid unnecessary upselling. However, some low-star reviews criticize the use of independent contractors, citing instances of misdiagnosed issues, poor communication regarding appointment changes, and unsatisfactory repair outcomes that left customers dissatisfied.
Google rating: 4.6 out of 5 from 57 reviews (79% five-star).
Reviews on this page: 57 Google reviews (54 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 21, 2026.
Service: Exterior Door Installer serving Hopatcong, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other exterior door installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyExterior Door Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haney Brothers Overhead Doors: 67/100 on this factor. Category median: 85.B
67
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haney Brothers Overhead Doors: 62/100 on this factor. Category median: 83.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haney Brothers Overhead Doors: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haney Brothers Overhead Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haney Brothers Overhead Doors: 12/100 on this factor. Category median: 58.F
12
Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
4.6of 5
5 stars4579%
4 stars814%
3 stars12%
2 stars00%
1 star35%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
96%praise
Praise17296%
Complaints74%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1461%
Reasonable939%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3520%
Staff & attitude3318%
Would recommend3017%
Quality & results2715%
Communication2112%
Price & value2011%
Honesty & trust137%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The job was scheduled within a few days, and the installation was completed on time and with great attention to detail.”
“Very dependable, fair, and knowledgeable garage door technicians.”
“I’m very happy with the service and would recommend this garage door installer to anyone needing garage door repair or replacement.”
“Stay away!”
“Haney Brothers Overhead Doors sent Theodore and his assistant, and they did a great job while I was at work.”
“The tech was incompetent after stating he could make the needed repairs he only replaced the springs which was secondary to the problem.”
“Theodore explained everything clearly, answered my questions, and made the experience easy from start to finish.”
“He also worked with me on pricing and was fair when comparing another estimate, which really helped build trust in the whole garage door installation process.”
“I was extremely impressed with his knowledge, honesty, and professionalism.”
People customers mention
Netcong21 reviews
Theodore7 reviews
Roger5 reviews
Ayden5 reviews
Miguel5 reviews
Leonard3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Haney Brothers Overhead Doors for 3 kinds of job. Pick one to see what they paid and said.
edgar2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Theodore was excellent at finding the issue with my broken garage door and walking me through the best replacement option. He helped me choose a new garage door that not only looks great with the house but is also made from stronger, better material for long-term use.
He also worked with me on pricing and was fair…
Reasonable priceCustomer support
troy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing garage door service. I manage rental properties in Netcong while living out of town, and many companies try to upsell extra garage door repairs when they know the owner is remote. This team was honest and saved me a lot of money. Two of the properties needed garage door service after another company said one…
Great priceCustomer support
JesusLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had 4 garage doors and 2 openers installed, and we have always been very pleased with the workmanship, professionalism, and courtesy. Some of our projects were a little unusual because they replaced old warehouse doors, but the team handled every garage door installation and service call with care and skill.…
Reasonable priceGeneral repairs & installationGarage door designService not listed
Antonio5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had one garage door drop and throw a cable off the drum, and two other doors also needed tune-ups, plus spring adjustments on all of them. Haney Brothers Overhead Doors sent Theodore and his assistant, and they did a great job while I was at work. My wife showed them each problem, and they took care of everything…
Great priceCustomer support
Marjorie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience with this garage door installer. They were able to arrange a same-day service appointment for my garage door. Jorge was professional, friendly, and easy to talk to. He checked the problem, found a broken spring, and clearly explained what was needed for the repair. The spring replacement was…
Great priceGeneral repairs & installation
Alice3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I compared a few garage door companies, and Haney Brothers Overhead Doors had very fair pricing. Theodore and Ayden were very helpful and asked several good questions to make sure I understood what to expect before buying my own parts for a garage door repair. They took the time to explain that spring and opener…
Theodore was excellent at finding the issue with my broken garage door and walking me through the best replacement option. He helped me choose a new garage door that not only looks great with the house but is also made from stronger, better material for long-term use.
He also worked with me on pricing and was fair when comparing another estimate, which really helped build trust in the whole garage door installation process. Theodore explained everything clearly, answered my questions, and made the experience easy from start to finish.
The job was scheduled within a few days, and the installation was completed on time and with great attention to detail. I’m very happy with the service and would recommend this garage door installer to anyone needing garage door repair or replacement. I have already shared their contact information with a family friend.
Price assessment: Reasonable price
Services: Customer support
troy andersen6 reviewsiTotal number of Google reviews troy has written across all businesses on Google Maps, not just this one.
Amazing garage door service. I manage rental properties in Netcong while living out of town, and many companies try to upsell extra garage door repairs when they know the owner is remote. This team was honest and saved me a lot of money. Two of the properties needed garage door service after another company said one opener needed a full motor replacement and the other home needed a completely new garage door. Instead, Theodore and Roger checked everything carefully, repaired the opener that was said to need replacing, and found that the other door only had a blocked safety sensor. Both garage doors were working properly again without unnecessary parts or major replacement. Very dependable, fair, and knowledgeable garage door technicians. I will keep using them for any garage door repair, opener service, or sensor issues.
Price assessment: Great price
Services: Customer support
Jesus HLocal Guide · 4 reviewsiTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
We had 4 garage doors and 2 openers installed, and we have always been very pleased with the workmanship, professionalism, and courtesy. Some of our projects were a little unusual because they replaced old warehouse doors, but the team handled every garage door installation and service call with care and skill. miguel took time to answer our questions and made sure any concerns were addressed. Their experience with door replacements, openers, and custom garage door work really showed. They are the only team i want to call when we need garage door repair, installation, or opener service in Netcong. theodore was also great to work with, and the whole process was smooth from start to finish.
Price assessment: Reasonable price
Services: General repairs & installation, Garage door design, Service not listed
Antonio Rice5 reviewsiTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
I had one garage door drop and throw a cable off the drum, and two other doors also needed tune-ups, plus spring adjustments on all of them. Haney Brothers Overhead Doors sent Theodore and his assistant, and they did a great job while I was at work. My wife showed them each problem, and they took care of everything with skill and efficiency. They adjusted the springs, corrected the cable issue, and made sure every garage door was balanced and running smoothly. Now all the doors glide quietly with almost no resistance and can be opened with just one finger. I am extremely happy with the fast, professional garage door service and would gladly recommend them to anyone needing repairs, adjustments, or overhead door maintenance in Netcong.
Price assessment: Great price
Services: Customer support
Derek Lucas1 reviewiTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
I highly recommend Haney Brothers Overhead Doors for garage door opener and overhead door service in Netcong. Another garage door company came out to reconnect my opener belt and quickly said the opener needed to be replaced for more than $800. That did not seem right, so I reached out for a second opinion. Leonard came to my home, inspected the garage door system, checked the opener, belt, and adjustments, and found that there was really nothing major wrong. He made the correct garage door opener adjustment, got everything working smoothly again, and had the door back in proper working order very quickly. I was extremely impressed with his knowledge, honesty, and professionalism. Instead of pushing an unnecessary replacement, he took the time to diagnose the issue the right way and explain what was going on. The opener now runs properly, the door opens and closes as it should, and the whole service visit gave me real peace of mind. I will gladly recommend this garage door service to anyone who needs reliable help with an opener, belt repair, or general garage door maintenance. You will not be disappointed.
Price assessment: Reasonable price
Services: Garage door design
Marjorie Garza4 reviewsiTotal number of Google reviews Marjorie has written across all businesses on Google Maps, not just this one.
I had a great experience with this garage door installer. They were able to arrange a same-day service appointment for my garage door. Jorge was professional, friendly, and easy to talk to. He checked the problem, found a broken spring, and clearly explained what was needed for the repair. The spring replacement was finished quickly, and the garage door was running smoothly again before he left. He also shared helpful garage door maintenance tips, like keeping an eye on spring wear, listening for unusual noises, and making sure the opener and tracks stay in good working order. I appreciated how clearly everything was explained and how efficient the whole service call was. If I ever have another garage door issue in Netcong, I would feel completely confident using this garage door company again.
Price assessment: Great price
Services: General repairs & installation
beverly wallace4 reviewsiTotal number of Google reviews beverly has written across all businesses on Google Maps, not just this one.
we wanted custom wood garage doors, so we contacted a few garage door companies for estimates. most of the quotes were very high, and several places tried to steer us toward different garage door products instead of the wood doors we really wanted. we understood the upkeep that can come with wood garage doors, but we already knew the style and material we wanted for our home. i stopped by one garage door showroom and asked for an estimate. i spoke with theodore, explained what we were looking for, and he got back to me quickly with a quote that was much more reasonable than the others we had received. we also liked their custom wood garage door options much better than the other designs we had been shown. once we moved forward, theodore came out to measure the garage opening and review the job site so the garage door installation would go smoothly. that extra step gave us a lot of confidence. the installation crew arrived on time, worked efficiently, and finished the job without any problems. theodore also checked in at the start of the install to make sure everything was set up correctly. the team was professional, friendly, and clearly experienced with garage door installation. the new wood garage doors look beautiful, the garage door openers work great, and the wifi feature makes it very easy to control and monitor the doors from my phone. we are very happy with the whole experience and would highly recommend them for garage door service and installation.
Price assessment: Great price
Services: Garage door design
Alice Tate3 reviewsiTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
I compared a few garage door companies, and Haney Brothers Overhead Doors had very fair pricing. Theodore and Ayden were very helpful and asked several good questions to make sure I understood what to expect before buying my own parts for a garage door repair. They took the time to explain that spring and opener work can be dangerous if it is not handled the right way, and I really appreciated their concern for safety. Their guidance made the whole process easier and gave me more confidence about the repair. If I ever need a full garage door replacement, new opener, or more service in the future, I would definitely call again. I would also recommend them to anyone needing garage door repair or parts.
Price assessment: Great price
Services: Garage door design, Service not listed
Latoya Carr2 reviewsiTotal number of Google reviews Latoya has written across all businesses on Google Maps, not just this one.
Haney Brothers Overhead Doors has been excellent to work with on many garage door needs, and i often recommend them to friends and family. When my garage door springs snapped, i could not get in or out of the garage, so i called for service and they set up an appointment for the next day. I also decided to replace the opener because of ongoing issues with the motor, sensors, and keypad. Within a day, i had new springs installed and a new belt-drive garage door opener with WiFi, camera, sensors, and keypad, all at a very fair price. Roger in the office was very helpful, and the technicians were on time, professional, and fast. They finished the garage door installation and repair work neatly, cleaned up everything, and made sure the door was running smoothly and safely. everything worked exactly as expected and even better, and i highly recommend their garage door service.
Price assessment: Reasonable price
Todd Henson3 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
i highly recommend this garage door repair and installation team. i feel like i put them through just about every possible situation during our garage door project, and they handled everything with real skill and patience. Even before the garage door opening was fully ready in our renovated garage in Netcong, they came out to explain the different garage door options and help with a few tricky parts of the job. Their early advice was very useful because it helped us decide where to run the electrical lines, whether to set up for one overhead door or two, and the right width and height for the framing. That kind of pre-install support made the whole garage door installation process much smoother. When i was deciding between two door colors, they did more than hand me a small sample. They arranged for an actual garage door panel so i could hold it up and get a true idea of how it would look with the garage exterior. That extra effort really helped us choose with confidence. They stayed in touch the whole time and kept me updated about delivery delays in a clear and polite way. Once the new garage door arrived, they scheduled the installation quickly and got the job done right away. During the install, miguel noticed that the windows in the top section of the garage door were a little off center. Before i even mentioned anything, he pointed it out, contacted the manufacturer, and arranged for a replacement panel. I really valued that honesty and attention to detail. At the end of the work, they walked me through garage door operation, opener use, and basic maintenance so I would know how to keep everything working properly. Later, when I had trouble opening the door because of my own mistake, they answered the phone quickly and patiently explained how to correct it. The door itself was fine, and their support was just as helpful after the installation as it was before. This was an excellent experience from start to finish. Their customer service, communication, workmanship, and knowledge of garage doors and openers really stood out. It is rare to find a garage door company that works this hard, pays attention to the small details, and makes sure the customer is taken care of at every step. I would absolutely hire them again for any garage door repair, replacement, or installation work.
