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Harlequin Design Studio

General contractor · Broadview Heights, OH · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%74+19.3Value 15%87+13.2Craft & service penalty96−0.4Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#195 of 255 interior designersPosition by Experts Score among all companies we track in this category. · better than 24%
4.8 ★★★★★ 24 Google reviews
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jun 2026latest review

Harlequin Design Studio at a glance

Google reviewers rate Harlequin Design Studio 4.8 out of 5 based on 24 reviews, highlighting successful bathroom, kitchen, and laundry room renovations. Customers frequently cite punctual completion, competitive pricing, and consistent communication as key positives. However, two one-star reviews criticize the rudeness of on-site workers, and one four-star review notes reduced responsiveness after orders were placed. The owner did not reply to any of the posted reviews.

  • Google rating: 4.8 out of 5 from 24 reviews (92% five-star).
  • Reviews on this page: 24 Google reviews (19 with written comments, 7 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: June 29, 2026.
  • Service: Interior Designer serving Broadview Heights, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other interior designers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction86Reliability74Craft & service96Value87Momentum100Replies to reviews–Satisfaction: 86 (median 96)Reliability: 74 (median 95)Craft & service: 96 (median 97)Value: 87 (median 95)Momentum: 100 (median 100)
Harlequin Design StudioInterior Designers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harlequin Design Studio: 86/100 on this factor. Category median: 96.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harlequin Design Studio: 74/100 on this factor. Category median: 95.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harlequin Design Studio: 96/100 on this factor. Category median: 97.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harlequin Design Studio: 87/100 on this factor. Category median: 95.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harlequin Design Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

24 Google reviews we collected

  • 5 stars2292%
  • 4 stars14%
  • 3 stars00%
  • 2 stars00%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 19 written reviews

  • Praise4396%
  • Complaints24%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1329%
  • Would recommend920%
  • Communication818%
  • Quality & results613%
  • Speed & response49%
  • Price & value49%
  • Honesty & trust12%

What customers talk about

We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “During the project the team was respectful, timely and overall did great work.”
  • “I would absolutely recommend Harlequin for any kitchen or bath remodel needs!”
  • “This is why I would recommend - they do seem to be be better at communication, follow up plus doing little extras on getting the project done.”
  • “So consider them for your next project to get it done in a reasonable time period with a quality outcome.”
  • “They maintained open communication, keeping us informed of progress and addressing any concerns promptly and professionally.”
  • “I did get 3 quotes and Tracy was the most competitive but most importantly provided me a vision of what the layout of the space could look like before…”
  • “Their excellent design ideas, meticulous follow through and genuine courtesy and kindness was evident throughout the project.”

People customers mention

  • Tracy 5 reviews
  • Frank 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Harlequin Design Studio for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Harlequin just completed (on schedule) a total renovation of the bathroom in a home we own. With the exception of the toilet and flooring, nothing had been updated ever - since the home was built in 1958. Tracy's team did a fabulous job of updating the bathroom, while providing guidance along the way on several…

Tile work installationInstall flooringBathroom remodeling
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are extremely satisfied with the results to replace the bath tub with a walk in shower. Tracy, Frank, and their team at Harlequin Design Studio are professional and great to work with. We highly recommend them. Thanks again !

KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We built our home when the Tuscan look was popular (early 2000's). We were ready for a change and decided to remodel the master suite. We interviewed five contractors and hands down Harlequin came in on top. Their excellent design ideas, meticulous follow through and genuine courtesy and kindness was evident…

MattLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great, great, GREAT results! I included some before and after pictures. Our main goal was to hire somebody that would do the job right and wouldn’t require constant supervision and oversight. Harlequin delivered. Frank is fantastic. He kept us well informed, answered all of our questions, and made sure all the work…

Barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely amazing company to work with. They finished our major kitchen remodel on time in just 8 weeks. We were constantly kept in the loop of what was to happen each day. Incredible professionals who became like family to us. We have the dream kitchen/pantry/coffee bar/ laundry room & bathroom that we have wanted…

FlooringRemodelingDrywall installation+ Professionalism
PrezFay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great response time and beautiful results. Professional all the way. Helpful for a variety of projects.

+ Responsiveness+ Punctuality+ Quality

Customer reviews

4.8 ★★★★★ 24 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lindsey JovanovicLocal Guide · 9 reviewsTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My review of our bathroom is long overdue. HDS finished the bathroom last June. I had Tracy and Frank of Harlequin Design Studio remodel our original 1999 master bath. Going into the project we suffered from no storage space, an incredibly small shower and a built in tub that was very dated. I did get 3 quotes and Tracy was the most competitive but most importantly provided me a vision of what the layout of the space could look like before signing on for the project. This is a big differentiator and not something the other companies would even bother with. During the project the team was respectful, timely and overall did great work. I am beyond happy with my new bathroom. Also this winter when I had a pipe freeze in the bathroom Tracy sent the plumber out to check things out so went above and beyond. Highly recommend Harlequin Design Studio. I included after pics as well as 1 embarrassing before pic.

Aaron Graham9 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hi - Used for bathroom updates. Would highly recommend. They did 2 bathrooms for us. Actually took over from a prior contractor who could not get going no matter how much we tried. So they did one bathroom using cabinets and fixtures from someone else and then a second bath they did entirely. This is why I would recommend - they do seem to be be better at communication, follow up plus doing little extras on getting the project done. Frank put up with our various requests and details; Tracy zooms around town to meet at contractors. But I think the communication is the key. I have worked with other contractors and you never hear what is happening or when. Yes I know they have a management fee but look you want the project done, you want to understand what is going on and you want the contractor to respond to your requests. Once you are into the project you don't notice the fee; you get excited about getting the work done. Also I think the family involvement is good because both Frank and Tracy run the business. So consider them for your next project to get it done in a reasonable time period with a quality outcome.

diane zucco5 reviewsTotal number of Google reviews diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Harlequin just completed (on schedule) a total renovation of the bathroom in a home we own. With the exception of the toilet and flooring, nothing had been updated ever - since the home was built in 1958. Tracy's team did a fabulous job of updating the bathroom, while providing guidance along the way on several issues. Frank was communicative every step of the way, and everything was done to perfection! From beginning to end, a pleasant experience. I would absolutely recommend Harlequin for any kitchen or bath remodel needs!

  • Services: Tile work installation, Install flooring, Bathroom remodeling, Painting, Drywall installation
Bill1 reviewTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are extremely satisfied with the results to replace the bath tub with a walk in shower. Tracy, Frank, and their team at Harlequin Design Studio are professional and great to work with. We highly recommend them. Thanks again !

Sheila Swift5 reviewsTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Harlequin Design Studio's renovation of our two bathrooms, led by Tracy Rendina and Frank Rendina, was nothing short of exceptional. From the initial consultation to the final touches, their professionalism, creativity, and attention to detail were evident every step of the way. Tracy and Frank's expertise guided us through the entire remodeling process, making what could have been a daunting project feel seamless and exciting. One of the most impressive aspects of Harlequin Design Studio's work was their ability to blend functionality with aesthetic appeal effortlessly. Tracy and Frank took the time to understand our needs and preferences, translating them into designs that exceeded our expectations. Their innovative ideas transformed our outdated bathrooms into luxurious retreats, where every element, from the fixtures to the tiling, was meticulously chosen to create a cohesive and visually stunning space. Throughout the renovation process, Tracy and Frank demonstrated a commitment to excellence that set them apart. They maintained open communication, keeping us informed of progress and addressing any concerns promptly and professionally. Their dedication to quality craftsmanship was evident in every aspect of the project, resulting in bathrooms that not only meet but exceed our highest standards. In conclusion, we cannot recommend Harlequin Design Studio, Tracy Rendina, and Frank Rendina highly enough for anyone considering a home renovation project. Their passion for their craft, attention to detail, and commitment to client satisfaction make them a standout choice in the industry. Thanks to Tracy and Frank, our bathrooms have been transformed into spaces that are both functional and beautiful, enhancing the overall appeal and value of our home.

Karen PachLocal Guide · 14 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We built our home when the Tuscan look was popular (early 2000's). We were ready for a change and decided to remodel the master suite. We interviewed five contractors and hands down Harlequin came in on top. Their excellent design ideas, meticulous follow through and genuine courtesy and kindness was evident throughout the project. The project manager was in touch daily with updates on our project. There were very few "surprises," but the few that appeared were handled by Harlequin with wonderful alternative ideas and solutions to a resolution. I look forward to using them again with any future projects.

Matt MichaelsLocal Guide · 45 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great, great, GREAT results! I included some before and after pictures. Our main goal was to hire somebody that would do the job right and wouldn’t require constant supervision and oversight. Harlequin delivered. Frank is fantastic. He kept us well informed, answered all of our questions, and made sure all the work was done to the highest standard. The trades that they work with are all exceptional at their crafts. This meant that while there was someone different for most of the tasks, the person doing it is an expert at it. And all the trades respected our home as if it was theirs. We recommend you give Harlequin a call and consider them for your next renovation. You will not be disappointed with the results!

Linda Bogdanovic15 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice people. Excellent at their profession. High recommend!

Timothy Everett5 reviewsTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired Harlequin Design Studio to renovate our laundry room and couldn't be happier with it! The Harlequin team exhibited top-notch professionalism every step of the way, from initial design through final construction wrapup. Our existing laundry room had poor lighting, no counters, and a dark, difficult-to- access storage area. Danielle and Tracy worked with us to design a room that now provides efficient work space and accessible storage. Their plan expanded the room into an adjacent closet that now houses a new washer/dryer tower and a handy broom closet. The addition of cabinetry, open shelving, and a new sink has made the room a pleasure to work in. Harlequin performed all construction: plumbing, electrical, carpentry, masonry, ductwork, drywall and painting. New cabinets, countertop, sink, flooring, lighting, and custom shelving were installed. Communication was excellent; every day they updated us with the work schedule and goals, and patiently answered our questions. They made extra effort to keep our old washer/dryer running during construction - greatly appreciated in covid times. Workspaces were always thoroughly cleaned at the end of the workday. We highly recommend Harlequin to anyone considering home renovations! We have already rehired Harlequin for additional projects (bathrooms).

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Remodeling, Install flooring, Plumbing fixture installation, Paint indoors, Painting, Drywall repair
MaryBeth RichmondLocal Guide · 14 reviewsTotal number of Google reviews MaryBeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our home is gorgeous and so functional! If you need amazing design, incomparable functionality and superior work, call Harlequin Design Studio right now. We were stuck in a late 60’s rancher that had never been updated except for some terrible DIY projects left for us by the previous owner. Now we have the most beautiful home that works so well for our large multigenerational family. Tracy, the designer, and I worked very well together on every part of the design process as we practically gutted our 2000 sq. ft. home. Walls were taken down, new rooms created, and everything was updated. We have a new kitchen, dining room, mud room, full bath, and even a relaxing bedroom suite with a walk-in closet. That is only part of it as there isn’t a space in our house that they have not touched. She was always there for design help, offering the experience of what has worked (or not worked) for her in the past. We now have a gorgeous open concept home with a flow that allows for a large family and friends to gather. Our kitchen is beautiful!!! Tracy took time to learn how our family of 10 functioned and designed the perfect flow for us. This is definitely a family kitchen. I have never worked in one better laid out. There is a ton of space and now our whole family can cook together (including some that never cooked before). There is room for the kids (6 of them) to be right in the middle of it if they want to be without anyone getting in each other’s way. The decorative choices are better than I could have possibly imagined. They are very professional and easy to work with. The project manager, Frank, stopped by every day. He ran things smoothly and kept us in the loop all the time. We knew just what to expect with daily communication. The tradespeople were meticulous, and the work was of the highest quality. Everyone was there when they said they would be and were very personable. One of the best things was that, on top of all the amazing work, the folks from Harlequin are so easy to work with. They are very accommodating. They arranged things so that with all of us struck here during a pandemic (some working from home), we were not inconvenienced much at all. The took every precaution to keep us all safe and switched around steps in the remodel to make it easier for us (for example: not going without a kitchen at all, being able to sleep in our bedroom and never losing the living room). I could write for days about how amazing working with Harlequin has been, but I will end with saying I am so satisfied with the way my home has turned out. If I ever had to have anything else done my first call would be to Harlequin Design Studio.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Flooring, Remodeling, Drywall installation, Fan installation, Tile work installation, Plumbing fixture installation, Paint indoors, Painting, Refurbishment, Drywall repair, Repair flooring, Tile work replacement

Harlequin Design Studio on Google Maps →

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