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Sweethearts Design

Interior designer · Broadview Heights, OH · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%97+14.8Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 255 interior designersPosition by Experts Score among all companies we track in this category. · better than 65%
5.0 ★★★★★ 27 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Sep 2026latest review

Sweethearts Design at a glance

Google reviewers rate Sweethearts Design five stars based on twenty-seven reviews, with the owner responding to every comment. Clients describe services including kitchen renovations, color consultations, and full home decorating, often noting the firm's ability to work within specific budgets and timelines. Recurring themes highlight punctuality, clear communication, and the flexibility to use existing furniture or coordinate with tradespeople. The positive feedback emphasizes a seamless process where designers listen to client preferences and provide professional guidance throughout the project.

  • Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
  • Reviews on this page: 27 Google reviews (25 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 26, 2026.
  • Service: Interior Designer serving Broadview Heights, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other interior designers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction97Reliability95Craft & service97Value97Momentum100Replies to reviews–Satisfaction: 97 (median 96)Reliability: 95 (median 95)Craft & service: 97 (median 97)Value: 97 (median 95)Momentum: 100 (median 100)
Sweethearts DesignInterior Designers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sweethearts Design: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sweethearts Design: 95/100 on this factor. Category median: 95.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sweethearts Design: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sweethearts Design: 97/100 on this factor. Category median: 95.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sweethearts Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars27100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 25 written reviews

  • Praise4398%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1330%
  • Communication920%
  • Speed & response818%
  • Price & value49%
  • Would recommend49%
  • Quality & results37%
  • Honesty & trust37%

What customers talk about

We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Alisha was very helpful with our kitchen renovation.”
  • “She really understood our style and was easy to work with!”
  • “Outstanding, professional and responsive—thank you, Alisha!”
  • “She provided great value and a terrific design in a timely fashion.”
  • “We recommend her without hesitation.”
  • “Alisha did a great job with helping us pick out colors for a new house that needed an entire paint job from top to finish!”
  • “She works with any budget, she is thoughtful, dependable and incredibly talented.”

People customers mention

  • Alisha 11 reviews
  • Designs 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sweethearts Design for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alisha was very helpful with our kitchen renovation. She really understood our style and was easy to work with!

JanetLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t recommend Sweethearts Design enough. Alisha helped with an office and lunchroom remodel at my workplace , and they both turned out amazing. Alisha has an innate ability to see a room and create something that is unique and beautiful. Her lunchroom design has absolutely blown us away. She works with any…

Customer photo from Janet's reviewCustomer photo from Janet's reviewCustomer photo from Janet's reviewCustomer photo from Janet's review
SLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alisha did a full house color consultation for me on 5/29/24. I received fantastic recommendations including paint and fixtures by room to integrate with some existing elements. Outstanding, professional and responsive—thank you, Alisha!

Customer photo from S's reviewCustomer photo from S's reviewCustomer photo from S's reviewCustomer photo from S's review
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I can’t thank Alisha enough for her help and guidance in designing my condo. Her sense of color found the perfect wall colors for my space. She listened to what I wanted and found great pieces (and not$$$) to match what I already had. I love my space. Thanks Alisha.

CarolLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the good fortune to find Alisha and Sweethearts Design through a Google search. I already loved my home but it didn’t feel finished. Now it does. Her services were what I needed. Really like that Alisha has the option of finding the trades people and communicates with all parties completion of a project. We…

martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience working with Alisha and Sweethearts Design was outstanding. Her expertise in the design process was invaluable. Because of her ability to listen, she was able to meet my design needs, help me stay on budget, and work within my timeline.

Photos

Customer reviews

5.0 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Margaret Kowalsky1 reviewTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alisha was very helpful with our kitchen renovation. She really understood our style and was easy to work with!

Response from the owner · a month ago

Thank you so much for the lovely review!

Janet PaciorekLocal Guide · 14 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t recommend Sweethearts Design enough. Alisha helped with an office and lunchroom remodel at my workplace , and they both turned out amazing. Alisha has an innate ability to see a room and create something that is unique and beautiful. Her lunchroom design has absolutely blown us away. She works with any budget, she is thoughtful, dependable and incredibly talented.

Response from the owner · 3 months ago

Thank you so much for the amazing review! I have absolutely loved working with your team on these projects!

S RLocal Guide · 51 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alisha did a full house color consultation for me on 5/29/24. I received fantastic recommendations including paint and fixtures by room to integrate with some existing elements. Outstanding, professional and responsive—thank you, Alisha!

Response from the owner · 2 years ago

Thank you so much for the lovely review! Have a great day!

Peggy Demmitt3 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t thank Alisha enough for her help and guidance in designing my condo. Her sense of color found the perfect wall colors for my space. She listened to what I wanted and found great pieces (and not$$$) to match what I already had. I love my space. Thanks Alisha.

Response from the owner · 11 months ago

Thank you so much for your wonderful review. I hope you enjoy your new Cleveland home!

PjHLocal Guide · 19 reviewsTotal number of Google reviews PjH has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn’t have done our renovations without Alisha and Sweethearts Design! Alisha helped us through the entire process, all the way from figuring out what we really wanted through colors and materials choices, installation, and decorating. She’ll do as little or as much as you need her to do. We bought a house with a dark, dated interior, including a dim, inefficient kitchen. With Alisha’s help, we transformed the house into a bright and functional living space. We had firm ideas about certain things, and Alisha helped us realize those goals while guiding us where we were clueless about the possibilities. She is very easy to work with. Our kitchen and mudroom were gutted and completely renovated, the downstairs floors were replaced with hardwood in the living and dining rooms, and with tile in the kitchen, entryway and downstairs hallways. We replaced the carpet in all the bedrooms, and had all the interior walls and doors painted. The transformation is unbelievable! The floor tile we wanted was very expensive and we were agonizing over it, but Alisha saved the day by finding us tile on sale that we liked even better than our original, expensive choice, saving us thousands of dollars to boot! She saved us money in many ways, and ran interference when we had issues with a contractor. As I said at the start, we could not have done this without Alisha. We are so pleased that I am leaving this same review on two or three home sites as well as google.

Response from the owner · 11 months ago

Oh my gosh! Thank you so much for taking the time to leave this detailed review. You guys were so fantastic to collaborate with and I’m just absolutely honored that I could help make your home a place that you love!

Carol FeltoonLocal Guide · 23 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the good fortune to find Alisha and Sweethearts Design through a Google search. I already loved my home but it didn’t feel finished. Now it does. Her services were what I needed. Really like that Alisha has the option of finding the trades people and communicates with all parties completion of a project. We redid color and tiling in a master bedroom/bath and we are extremely pleased with the new look.

Response from the owner · a year ago

Thank you so much for the kind review. You were a pleasure to work with!

martha johnson3 reviewsTotal number of Google reviews martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience working with Alisha and Sweethearts Design was outstanding. Her expertise in the design process was invaluable. Because of her ability to listen, she was able to meet my design needs, help me stay on budget, and work within my timeline.

Response from the owner · a year ago

Thank you so much for the kind review!

Kathleen McCarthy12 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alisha has proven to be clever at solving decorating problems I've had for years. Her suggestions improved the quality of our home and future resale value.

Response from the owner · 2 years ago

Thank you for the kind words! You are a joy to work with!

hana ali4 reviewsTotal number of Google reviews hana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alisha made every step of the process enjoyable and exciting. She offered fresh ideas I would not have thought of, while still keeping the design within my tastes. Would definitely hire again.

Response from the owner · 2 years ago

Thank you so much for your sweet review! You were a joy to work with!

Chandler Hall10 reviewsTotal number of Google reviews Chandler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alisha did a great job with helping us pick out colors for a new house that needed an entire paint job from top to finish! We were a bit indecisive during the process as we were paying a lot of money for painters, but trusted her recommendations and everything ultimately turned out great.

Response from the owner · 2 years ago

Thank you so much for the kind words.

Sweethearts Design on Google Maps →

Business details