How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHart's Steam Cleaning
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 485 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Hart's Steam Cleaning for 5 kinds of job.
Hart's Steam Cleaning for general carpet cleaning
Clear ✕All 9 Google reviews tagged “General carpet cleaning”
Rudy did a great job. On time, friendly and very professional. Hart is a great company and very reasonably priced. Have used them before and would highly recommend them to anyone in need of having carpet, rugs or upholstery cleaning.
This is my second time using Hart's Steam Cleaning and would recommend them to anyone!
So happy to do business with this family owned company. The owner, David, called me back within about an hour the day I called and left a message. The technician, Rudy, was so professional. He called to let me know he was on his way the morning of the appointment and arrived on time. He did a fantastic job steam…
I received carpet cleaning as a gift from my wonderful boss (work anniversary gift that I asked for) and this is the company he hired. Jerry is the gentleman who was our service provider. He was just wonderful and professional excellent customer service and communication and was on time! To be honest I was not…
I would hire this company for service again. Customer service is the type of industry where the customer should feel valued. I absolutely felt valued when we were visited by David. He was genuinely polite and prompt. We were notified before his arrival, and he arrived when expected. The services were explained prior…
We had an excellent experience with Hart’s. Our couch, dining chairs, rugs and carpet look good as new! We have two large dogs and they manage to get the nagging dog scent out of the rugs. Couldn’t be happier!
Fantastic job. My carpets were DIRTY, hadn't cleaned for several years because was going to replace. Other cleaners did a poor job. Then put house for sale and need to clean. I couldn't believe how clean they were after Harts finished. Had I known they could have been cleaned like Harts cleaned them would have used…
Rudy came out and cleaned our carpets. He was on time, nice, and did a great job. I will definitely be using them again.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 11 | $170–$390 |
| General carpet cleaning | 9 | $170–$359 |
| Pet stain & odor removal | 6 | $203–$385 |
| Upholstery cleaning | 5 | $196–$359 |
| Area rug cleaning | 4 | $164–$359 |
