HVAC CONTRACTORS · TAMPA, FL
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Better than 10% of HVAC contractors · #60 of 67

4.9★5,790 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hawkins Service Co. for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.155
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 155 Google reviews tagged “A/C system maintenance” · showing 20

★★★★★ Steve · Edited 12 hours ago

Nick, just like the other two Hawkins employees we've had come to our house, was great! Very friendly and knowledgeable, who went to great lengths to help us update our house to fix a current problem and prevent future ones! Nick was really awesome!

Paid $800–1,000Reasonable priceA/C system maintenanceHVAC duct & vent repairService not listed
★★★★★ Dan · a day ago

Martin came out for an ac check up. I've been having issues with my ac pan filling up. He diagnosed the issue and found a few other issues. He did a great job of cleaning out the drain and the condenser.

Reasonable priceA/C system maintenance
★★★★★ Bob · Edited 3 days ago

Jeremy was a straight shooter, I want him back everytime. 10's across the board. Bob

Paid $500–600Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Marty · Edited 3 days ago

Kyler did our maintenance of our AC system, explained everything to me and did a very good job. Very nice and polite guy!!

Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Sanjay · 6 days ago

Excellent service by Jeremy to fix my air conditioning. Would use service again, fast, Sam day service

A/C system maintenance
★★★★★ Carmen · a week ago

Excellent service and attention from Christopher we recommend him and your company

A/C system maintenance
★★★★★ Jim · Edited a week ago

The technician went above and beyond. Did not want to leave until I was 100% satisfied with everything. I would give Israel a 5+ rating. He did a great job!!

Paid $400–600Not sureA/C system maintenance
★★★★★ Uncle · Edited a week ago

Perfect work on my job. Yes, very helpful and knowledgeable. Found problem quickly and gave professional solution, plus a nice person.

Paid $1,000+Not sureA/C system maintenanceA/C system repair+ Punctuality+ Quality+ Value
★★★★★ Regina · Edited a week ago

Jordan Diaz

Great priceA/C system maintenance
★★★★★ Jerry · Edited 2 weeks ago

Jordan was efficient and thorough. He did a great job! Brennan was great. He helped me in getting a new air conditioner.

Paid $1–100Reasonable priceA/C system maintenance
★★★★★ Jon · 2 weeks ago

Kyler did a great job providing the periodic maintenance on our mini-split ac. He also gave some great tips on maintenance. I very much appreciated the service!

Paid $1–200Great priceA/C system maintenance
★★★★★ Kerry · Edited 2 weeks ago

We love Hawkins! . Tech Was fantastic! He was very professional and friendly throughout our AC inspection. He called ahead to let me know he was on the way and his estimated time of arrival. When he arrived, he explained everything he was going to do, then he thoroughly inspected our system. He explained our system…

Paid $100–200Great priceA/C system maintenance
★★★★★ Maria · 2 weeks ago

⭐⭐⭐⭐⭐ Outstanding service from start to finish! The AC technician (Anthony Blanco) went above and beyond to make sure everything was working properly. He was professional, knowledgeable, courteous, and took the time to explain everything clearly. He didn’t just do the job—he made sure the problem was completely…

A/C system maintenanceA/C system repair
★★★★★ dee · 2 weeks ago

Very helpful and knowledgeable

Paid $1–200Great priceA/C system maintenance
★★★★★ Kent · 2 weeks ago

Anthony B was thorough and professional. Super impressed.

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Annette · 3 weeks ago

We love Brian White! He is the best tech ya'll have!!

Great priceWater heater installationElectrical repairHVAC system repair
★★★★★ W · Edited 3 weeks ago

Hawkins Electric Pool Service provides professional and timely pool repairs. Clearance performed diagnostic tests on my pool equipment and replaced a damaged part. Excellent work!!!

A/C system maintenance
★★★★★ Michele · Edited 3 weeks ago

Appreciate the service call by Anthony today. Quick inspection and diagnosis fixed the issue that hadn't even penetrated my brain beyond "hey, something doesn't seem right." Consistent great work by Hawkins Service Company

Reasonable priceA/C system maintenance
★★★★★ Bobbie · 3 weeks ago

Excellent service today from Sharrod!!! He is an absolute vibrating gem with phenomenal customer service. Very knowledgeable about my air conditioning services. HIGHLY RECOMMEND!!!

Great priceA/C system maintenance
★★★★★ Angela · 3 weeks ago

Kyler was very professional and explained everything well. He made sure I understood what is needed.

Great priceA/C system maintenance

Show more a/c system maintenance reviews (135 more) →

vs category

Blue = Hawkins, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (147 reviews)2024-Q2: 4.90★ (401 reviews)2024-Q3: 4.94★ (207 reviews)2024-Q4: 4.82★ (231 reviews)2025-Q1: 4.91★ (421 reviews)2025-Q2: 4.85★ (437 reviews)2025-Q3: 4.85★ (513 reviews)2025-Q4: 4.89★ (421 reviews)2026-Q1: 4.88★ (404 reviews)2026-Q2: 4.94★ (428 reviews)2026-Q3: 4.87★ (655 reviews)2026-Q4: 4.90★ (276 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
20
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
14
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+572 / −10
Professionalism
+790 / −12
Responsiveness
+619 / −7
Punctuality
+613 / −3
Value
+388 / −8

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