HVAC CONTRACTORS · TAMPA, FL
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Better than 10% of HVAC contractors · #60 of 67

4.9★5,790 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hawkins Service Co. for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Cleaning”

★★★★★ Cody · a year ago

Jeremy Montez - I highly recommend him. He was timely, professional, engaging, insightful & polite. Any question I had, if he didn’t know the answer he was honest about that (which I appreciate) being outside of his expertise - when he did know, he gave thoughtful advice. He also took the time to get us lined up…

Paid $200–300Reasonable priceCleaning
★★★★★ Benny · Edited a year ago

Scott was a great HVAC representative. Very knowledgeable and thorough.

HVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Mark · Edited a year ago

Demar Kilburn preformed my semi annual inspection on my HVAC system on Thursday June 5. Demar is very knowledgeable & professional. He went over all the checks he preformed on the system & informed me everything was operating as it should. He also gave me some recommendations to keep my system from having any…

A/C preventive maintenanceHVAC system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Leslie · Edited a year ago

The tech, Chad R., performed our semi-annual HVAC maintenance yesterday, He provided us with one of the most detailed reports we've had to-date. He explained every step he took and what it meant. Very friendly and detail oriented.

HVAC system maintenanceCleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Frederick · Edited a year ago

Quinton Hall was respectful to the property, did a good job with servicing the pool equipment. Also, he addressed some of my questions and concerns. I would recommend Quinton. Thank you very much!

CleaningService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Raul · Edited 2 years ago

Gabby’s service was excellent. Came in on time, I was called before they showed up to let me know they were on their way and Gabby was able to find some things on my air conditioner that I wasn't aware of, and provided me with some good options and recommendations. Great service and quality workmanship, highly…

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Raymond · 3 years ago

I recently had an issue with my AC not working one night, and Mark from Hawkins came to the rescue. Not only did he efficiently fix the problem caused by a faulty thermostat, but he also took the time to assure me that everything was in perfect order. I truly appreciate his promptness and professionalism. Highly…

A/C system maintenanceCleaningSwimming pool heater repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Leslie · Edited 3 years ago

Gabby arrived as promised, I explained the problem and she got to work. I had a nasty blocked drain line and it took some work. Gabby worked professionally. She did not mine me hovering around. Gabby's work was exemplary. She is an asset to Hawkins. Thanks, Gabby!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Patrick · 3 years ago

Good service by Jesse Pizzello

Cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Jessica · 5 years ago

Jarrod, Scot, Jimmy, Jason and the entire team has treated us like family and ensured we were taken care of since we purchased a home they installed an HVAC system on for previous owners. They came out and went over the system with me and how it works, they ensured we knew when services had been done and should be…

CleaningHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Professionalism
★★★ Vania · 6 years ago

Hit/Miss - I've had these folks come out 4x in the last year, the first two visits were after we purchased our home and wanted to get ac maintenance and some electrical work done in the attic. The electrical guys were nice, said that a ton of work had to be done and would draft a report so I could share it with our…

A/C system maintenanceCleaningElectrical repair
★★★★★ ERNEST · Edited a year ago

Rating only, no written review.

Reasonable priceA/C system maintenanceCleaning
★★★★★ Josh · 3 years ago

Rating only, no written review.

CleaningHVAC system maintenance

vs category

Blue = Hawkins, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (147 reviews)2024-Q2: 4.90★ (401 reviews)2024-Q3: 4.94★ (207 reviews)2024-Q4: 4.82★ (231 reviews)2025-Q1: 4.91★ (421 reviews)2025-Q2: 4.85★ (437 reviews)2025-Q3: 4.85★ (513 reviews)2025-Q4: 4.89★ (421 reviews)2026-Q1: 4.88★ (404 reviews)2026-Q2: 4.94★ (428 reviews)2026-Q3: 4.87★ (655 reviews)2026-Q4: 4.90★ (276 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
20
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
14
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+572 / −10
Professionalism
+790 / −12
Responsiveness
+619 / −7
Punctuality
+613 / −3
Value
+388 / −8

Compare with