HVAC CONTRACTORS · TAMPA, FL
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Better than 10% of HVAC contractors · #60 of 67

4.9★5,790 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hawkins Service Co. for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.224
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 224 Google reviews tagged “HVAC system maintenance” · showing 20

★★★★★ M · 14 hours ago

We've had a great experience with Hawkins Service Company! Sharrod handled my HVAC service and he was fantastic. He is incredibly professional and competent. Best of all, his friendly attitude made me feel completely comfortable having this Hawkins team member in my home, and to keep everything working.

HVAC system maintenance
★★★★★ Bob · Edited a day ago

Ervin was out today to service our air handler and plentum. Our Trane works great and our electric bills are less than with our old unit.

HVAC system maintenance
★★★★★ TJ · a day ago

Awesome, professional, and knowledgeable.

Great priceHVAC system maintenance
★★★★★ Robert · Edited 2 days ago

Great company! Knowledgeable techs, reasonable prices. They are always honest about what needs to be fixed right now, what will need to be fixed next visit and what they recommend to improve the systems performance.

HVAC system maintenanceElectrical wiring installationLight fixture installation
★★★★★ Bob · Edited 3 days ago

Jeremy was a straight shooter, I want him back everytime. 10's across the board. Bob

Paid $500–600Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Marty · Edited 3 days ago

Kyler did our maintenance of our AC system, explained everything to me and did a very good job. Very nice and polite guy!!

Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Sarah · Edited a week ago

Nick took care of everything with a positive, outgoing attitude.

Paid $1,800–2,000Reasonable priceHVAC system repairHVAC system maintenance
★★★★★ Linda · Edited a week ago

A/C CLEANING THE YOUNG MAN, ASTACIO ARIZA, WHO SERVICED MY A/C UNIT WAS PROFESSIONAL, PATIENT & DID A GREAT JOB!!

Paid $1–100HVAC system maintenanceService not listed
★★★★★ Nicole · a week ago

I live in FL and my AC was intermittently shutting off. Needless to say, living in FL I personally cannot have my AC not working properly. So, I called Hawkins Service Co. They sent someone out the same day. The technician, Simon Luke, was professional, courteous and extremely knowledgeable. I ended up doing a…

Paid $1,200–1,400Reasonable priceHVAC system repairHVAC system maintenance
★★★★★ Gilberto · Edited a week ago

I highly recommend HSC Hawkins Service for preventive maintenance work. Kyler arrived on time and did an excellent job, completing the preventive maintenance carefully and correctly with close attention to detail.

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ Jared · a week ago

Kyler did an awesome and thorough job completing our annual maintenance and providing recommendation for the system.

Paid $200–400HVAC system maintenance
★★★★★ William · Edited 2 weeks ago

Hawkins A/C service is 5 stars. Astacio did great job cleaning my anir ducts. Cleaned everything up. Hawkins backs up their service to insure the job is done properly. Always polite and professional.

Paid $800–1,000Not sureHVAC system maintenanceService not listed
★★★★★ Melvin · Edited 2 weeks ago

As a home maintenance member of Hawkins Services it was time for our 6 month AC tune up. Scheduling was easy and they accommodated our schedule. The technician (Sharrod) was on time and got to the task straight away. He did a good job making sure the system was in good condition and working properly. He also went…

HVAC system maintenance
★★★★★ Kent · 2 weeks ago

Anthony B was thorough and professional. Super impressed.

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Chip · Edited 3 weeks ago

Jordan is cordial, diligent, and NOT pushy! He was helpful in all matters of A/C maintenance, and provided options on how to handle the needs based on the age of my units. Jordan is an affable guy, and it's easy spending time in his company.

Paid $1–100Reasonable priceHVAC system maintenance
★★★★ Mark · Edited 3 weeks ago

Transparency in discussing options. Built trust by answering all questions, including those about competing options. Obvious that install team takes pride in their work.

Paid $1–200Great priceHVAC system maintenance
★★★★★ Mike · Edited 3 weeks ago

10/10 would recommend Hawkins for HVAC service. They continue to impress, Sharrod took the time to teach me valuable info to keep my system maintained and running well in the future. Great service and I would definitely give them a call

HVAC system maintenanceSwimming pool filter repairSwimming pool automation and controls repair
★★★★★ evette · 3 weeks ago

Great service

Paid $1,000–1,200Reasonable priceHVAC system repairHVAC system maintenance
★★★★★ moraima · a month ago

Kyler from Hawkins Service Co was very professional throughout our scheduled service. He explained everything throughly and answered all questions we had. Very polite and dis not try to oversell on unnecessary items. Overall a very good experience.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Isabel · Edited a month ago

Anthony Blanco an excellent service.

HVAC system maintenance

Show more HVAC system maintenance reviews (204 more) →

vs category

Blue = Hawkins, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (147 reviews)2024-Q2: 4.90★ (401 reviews)2024-Q3: 4.94★ (207 reviews)2024-Q4: 4.82★ (231 reviews)2025-Q1: 4.91★ (421 reviews)2025-Q2: 4.85★ (437 reviews)2025-Q3: 4.85★ (513 reviews)2025-Q4: 4.89★ (421 reviews)2026-Q1: 4.88★ (404 reviews)2026-Q2: 4.94★ (428 reviews)2026-Q3: 4.87★ (655 reviews)2026-Q4: 4.90★ (276 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
20
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
14
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+572 / −10
Professionalism
+790 / −12
Responsiveness
+619 / −7
Punctuality
+613 / −3
Value
+388 / −8

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