HVAC CONTRACTORS · TAMPA, FL
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Better than 10% of HVAC contractors · #60 of 67

4.9★5,790 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hawkins Service Co. for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$303–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 66 Google reviews tagged “Plumbing pipe repair” · showing 20

★★★★★ lupe · Edited 2 days ago

Excellent customer support. The tech was polite and proffesionals. Zach C and Jacob installed my. water heater. Very nice and professional. If I need any plumbing services will be calling Hawkins again. Very satisfied with the service of all personnel.

Paid $200–400Reasonable priceElectrical repairPlumbing pipe repair
★★★★★ Brandy · Edited a week ago

Daniel Menhart did a great job. Went above and beyond. Amazing guy.

Paid $400–600Reasonable pricePump repairs & installationDrain cleaningPlumbing pipe repair
★★★★★ Gary · Edited 2 weeks ago

Daniel MENHART went on the roof to unclog the main drain clog. He was so nice and personable. My dog didn't even bark except when he came to the door and he's a huge barker. My dog loved him so I love him. My toilet and shower is aldraining and flushing fine. Thank you Daniel you are a great plumber and person.

Paid $800–1,000Water tank installationPlumbing pipe repair
★★★★★ Helen · 3 weeks ago

Common sense and skill resolved my slow drain issue. $89 service charge is reasonable. However, attention to timed appointment needs improvement. The service is valuable. Would recommend.

Paid $1–200Reasonable pricePlumbing pipe repair
★★★★★ RJ · Edited 3 weeks ago

It was service maintenance time for my AC. Kyler was a great AC technician!! He arrived within the service window I was given when I scheduled the appt. He called ahead of his arrival to say he was on his way. I appreciated his professionalism and he was polite, knowledgeable, and kind. He didn’t take long to…

Great priceA/C system maintenancePlumbing pipe repair
★★★★★ Amy · Edited a month ago

Anthony was great! He explained everything in detail. We discussed the issues, he walked through what he wanted to check, showed us readings and explained expectations vs reality. He went over what repairs/maint was needed/suggested and we separated it out into sections so that we could budget accordingly. I highly…

Paid $2,000+Great priceHVAC system repairPlumbing pipe repairPlumbing leak repair
★★★★★ William · a month ago

Daniel Menhart has to be one of the nicest and most considerate technicians I have worked with. We have used Hawkins for several projects over the last few years and I recommend them without hesitation for plumbing and electrical projects, due, in no small part, to the professionalism of their staff. Daniel was…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer cleaning
★★★★★ M · a month ago

Daniel Menhart did an excellent job snaking out our shower drains. Fast service. Highly recommend!

Plumbing pipe repair
★★★★★ Bruce · Edited a month ago

Great job.

Paid $200–400Reasonable priceHVAC system maintenancePlumbing pipe repair
★★★★★ Bill · a month ago

Thank you so much for taking care of my urgent water leak! They were able to send Shawn over the same day to assess the situation and determine we had a leaking pipe under the slab. They then scheduled Trey to come the next day and make the repair. Trey was excellent! He called the leak detection company to pinpoint…

Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Ouida · a month ago

I would absolutely recommend Hawkins Service Co.! What started as a kitchen sink that wouldn’t drain turned into a much bigger project involving pipe replacement and epoxy lining. As the job progressed and more of the plumbing could be accessed, the scope changed day by day. It was a stressful situation that seemed…

Paid $2,000+Great pricePlumbing pipe repair
★★★★★ Mark · a month ago

Hawkins sent Brock out to fix a leak I had been dealing with for a couple of days. Extremely professional, quick and made sure the leak was completely taken care of.

Paid $1–200Great pricePlumbing pipe repair
★★★★★ Jane · Edited a month ago

Cameron was not able to fix the leak but he did slow it down until it can be fixed Monday. He offered some great advice also. Thank you. I called the office to get an appointment and Cameron came back Monday. He replaced the leaking pipe with rigid pressure pipe. He explained it all. Very personable young man.

Paid $400–600Reasonable pricePlumbing pipe repair
★★★★★ karen · Edited a month ago

Worker was very nice, polite and answered all my many questions. Very understanding in giving me an estimate.

Paid $600–800Great pricePlumbing pipe repairService not listed
★★★★★ T · 2 months ago

We called Hawkins to repair a broken pipe and tub spout. Our service technician, Luke, called when he was on his way. He was very friendly, and put on shoe covers before entering the house. Hey gave us an estimate that we were happy with and was able to perform the work immediately. When he left we couldn't even…

Paid $200–400Reasonable pricePlumbing pipe repair
★★★★★ An · Edited 2 months ago

The HSC team first cleared out the drain system and then proceeded to replace a large damaged section quickly and efficiently, once again proving themselves to be very qualified in their trade. We've used HSC for our pool heating and filtration system, as well as major electrical work in our new exterior home shop,…

Paid $2,000+Great priceDrain cleaningElectrical wiring installationPlumbing pipe repair
★★★★★ Tom · 2 months ago

Joshua Norton did a great job on our spigot diagnosis and repair. High quality, focus on client satisfaction and professional in all aspects.

Plumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Karen · Edited 2 months ago

Excellent and professional service. Clean and courteous technicians.

Reasonable priceShower installationDrain cleaningPlumbing pipe repair
★★★★★ Tampaguy · 2 months ago

Excellent service

Paid $800–1,000Reasonable priceToilet repairPlumbing pipe repair
★★★★★ Emma · 3 months ago

Daniel Menhart was incredibly helpful, 10/10!

Plumbing pipe repair

Show more plumbing pipe repair reviews (46 more) →

vs category

Blue = Hawkins, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (147 reviews)2024-Q2: 4.90★ (401 reviews)2024-Q3: 4.94★ (207 reviews)2024-Q4: 4.82★ (231 reviews)2025-Q1: 4.91★ (421 reviews)2025-Q2: 4.85★ (437 reviews)2025-Q3: 4.85★ (513 reviews)2025-Q4: 4.89★ (421 reviews)2026-Q1: 4.88★ (404 reviews)2026-Q2: 4.94★ (428 reviews)2026-Q3: 4.87★ (655 reviews)2026-Q4: 4.90★ (276 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
20
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
14
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+572 / −10
Professionalism
+790 / −12
Responsiveness
+619 / −7
Punctuality
+613 / −3
Value
+388 / −8

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