HVAC CONTRACTORS · TAMPA, FL
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Better than 10% of HVAC contractors · #60 of 67

4.9★5,790 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hawkins Service Co. for swimming pool automation and controls repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.203
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool automation and controls repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 203 Google reviews tagged “Swimming pool automation and controls repair” · showing 20

★★★★★ Gar · Edited a day ago

Quinton showed up in time and was very professional and through. Kept us apprised during the service and explained each step as he went along. Left the area nice and clean and everything back in order. Found no issues and explained all the process and any information for the systems

Paid $1–200Great priceSwimming pool filter repairSwimming pool heater repairSwimming pool general plumbing repairs
★★★★★ Jim · Edited 2 days ago

Great job, very through !

Swimming pool automation and controls repair
★★★★★ Tom · Edited 3 days ago

Great company, they show up when scheduled. They update you on status and issues. Quick and efficient.

Paid $1,000+Reasonable priceSwimming pool general plumbing repairsSwimming pool automation and controls repairSwimming pool equipment repair
★★★★★ Johnny · Edited a week ago

I moved to Florida 3 years ago and purchased a home with an existing pool and equipment. Over the past 3 years, the pool pump, light, temperature sensor all started to fail as all this equipment was approaching 8 years old. A sticker on the existing equipment showed that the original equipment was installed by…

Paid $2,000+Reasonable priceSwimming pool heater repairThermostat repairSwimming pool general plumbing repairs
★★★★★ Wayne · Edited a week ago

Great service as always, over 15 years of maintaining my pool and updating it along way

Pump repairs & installationLight fixture repairSwimming pool automation and controls repair
★★★★★ Scott · 2 weeks ago

Great service. On time. Good communication. Went over the installation in detail with us so we felt comfortable with all the new controls. Darius and Ben and Clay were all great

Paid $2,000+Reasonable priceSwimming pool filter repairSwimming pool automation and controls repair
★★★★★ Wendy · Edited 2 weeks ago

I am extremely satisfied with the pool equipment installation. The installers were very knowledgeable and professional. I am not good at writing these reviews, so I normally don't fill them out. But they were so good that I had to let everyone looking for this type of work that you can trust this company.

Paid $2,000+Great pricePump repairs & installationSwimming pool filter repairSwimming pool heater repair
★★★★★ Thomas · 2 weeks ago

Andrew was fantastic. Knowledgeable, effective, efficient, and easy to talk to about pool-related concerns.

Great pricePump repairs & installationSwimming pool automation and controls repair
★★★★★ Mike · Edited 3 weeks ago

10/10 would recommend Hawkins for HVAC service. They continue to impress, Sharrod took the time to teach me valuable info to keep my system maintained and running well in the future. Great service and I would definitely give them a call

HVAC system maintenanceSwimming pool filter repairSwimming pool automation and controls repair
★★★★★ Dennis · 3 weeks ago

Nathan was very polite and handled my situation completely. I will definitely use your company for my needs when they arise!

Paid $1–200Great priceSwimming pool automation and controls repair
★★★★★ jeffrey · Edited a month ago

Nathan was amazing. His attention to details, knowledge and professionalism was best in class. He took the time to explain the issue with our pool equipment and solutions needed to correct the problem. Highly recommend Nathan and Hawkins Service Company.

Paid $1–200Great priceSwimming pool automation and controls repair
★★★★★ Cynthia · Edited a month ago

I JUST had Daniel Menhart come to clear our 2 failing shower drains and was amazing with his service, expertise and customer care!!! If you need a plumber-call Hawkins and ask for Daniel M.!!! I just had Jacob and Isaac come to help figure out my pool pump! They were a wealth of no-nonsense real knowledge and…

Swimming pool automation and controls repair
★★★★★ Hermes · a month ago

Solomon was very professional and knowledgeable. Explained things in a way that I could understand, He was very thorough with his troubleshooting and got the problem fixed in a timely matter.

Paid $600–800Reasonable priceSwimming pool automation and controls repair
★★★★★ Billy · a month ago

Eddy was the man! Very knowledgeable, hard working, and kept a clean job site.

Paid $2,000+Reasonable pricePool plumbing repairSwimming pool automation and controls repair
★★★★★ chaplain · Edited a month ago

As a loyal, and a Membership Customer I could not missed the opportunity to recommend Mr. Nick Dieujuste. He is one of the best AC Technician from Hawkins Electric. He is extremely knowledgeable and possesses superb set of skills to get the job done in the most efficient manner. He made some great recommendations…

Reasonable priceToilet repairSwimming pool filter repairPool plumbing repair
★★★★★ Jane · a month ago

We were very pleased with Jacob! He is very helpful and very knowledgeable about his products! Thank you

Swimming pool automation and controls repair
★★★★★ John · a month ago

Fixed my issue and explained salt cell increase in price

Paid $2,000+Not sureSwimming pool automation and controls repair
★★★★★ Warren · Edited a month ago

I have had another great experience with Solomon and Hawkins!! I have been using them for nearly 6 years and always pleased with the experience. Hopkins has shown to be a reliable and quality company for each repair. I’ve had. My experience with them to troubleshoot some sounds from the pump. Solomon, the…

Swimming pool automation and controls repairSwimming pool general plumbing repairsSwimming pool light repair+ Punctuality+ Professionalism
★★★★★ Karen · a month ago

Arturs tried everything to help us, unfortunately the Pentair unit could not be repaired

Paid $1–200Great priceSwimming pool automation and controls repairService not listed
★★★★★ ESSA · a month ago

Jacob was ok time and very friendly. Quickly diagnosed the problem and answered all my questions so I clearly knew my options. Fixed all the problems and everything is working great

Pump repairs & installationSwimming pool automation and controls repair

Show more swimming pool automation and controls repair reviews (183 more) →

vs category

Blue = Hawkins, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (147 reviews)2024-Q2: 4.90★ (401 reviews)2024-Q3: 4.94★ (207 reviews)2024-Q4: 4.82★ (231 reviews)2025-Q1: 4.91★ (421 reviews)2025-Q2: 4.85★ (437 reviews)2025-Q3: 4.85★ (513 reviews)2025-Q4: 4.89★ (421 reviews)2026-Q1: 4.88★ (404 reviews)2026-Q2: 4.94★ (428 reviews)2026-Q3: 4.87★ (655 reviews)2026-Q4: 4.90★ (276 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
20
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
14
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+572 / −10
Professionalism
+790 / −12
Responsiveness
+619 / −7
Punctuality
+613 / −3
Value
+388 / −8

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