HVAC CONTRACTORS · TAMPA, FL
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Better than 10% of HVAC contractors · #60 of 67

4.9★5,790 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hawkins Service Co. for swimming pool automation and controls repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.203
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool automation and controls repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 203 Google reviews tagged “Swimming pool automation and controls repair” · showing 40

GarLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Quinton showed up in time and was very professional and through. Kept us apprised during the service and explained each step as he went along. Left the area nice and clean and everything back in order. Found no issues and explained all the process and any information for the systems

Paid $1–200Great priceSwimming pool filter repairSwimming pool heater repairSwimming pool general plumbing repairs
Jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Great job, very through !

Swimming pool automation and controls repair
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Great company, they show up when scheduled. They update you on status and issues. Quick and efficient.

Paid $1,000+Reasonable priceSwimming pool general plumbing repairsSwimming pool automation and controls repairSwimming pool equipment repair
JohnnyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I moved to Florida 3 years ago and purchased a home with an existing pool and equipment. Over the past 3 years, the pool pump, light, temperature sensor all started to fail as all this equipment was approaching 8 years old. A sticker on the existing equipment showed that the original equipment was installed by…

Paid $2,000+Reasonable priceSwimming pool heater repairThermostat repairSwimming pool general plumbing repairs
WayneLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service as always, over 15 years of maintaining my pool and updating it along way

Pump repairs & installationLight fixture repairSwimming pool automation and controls repair
Scott13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service. On time. Good communication. Went over the installation in detail with us so we felt comfortable with all the new controls. Darius and Ben and Clay were all great

Paid $2,000+Reasonable priceSwimming pool filter repairSwimming pool automation and controls repair
Wendy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I am extremely satisfied with the pool equipment installation. The installers were very knowledgeable and professional. I am not good at writing these reviews, so I normally don't fill them out. But they were so good that I had to let everyone looking for this type of work that you can trust this company.

Paid $2,000+Great pricePump repairs & installationSwimming pool filter repairSwimming pool heater repair
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Andrew was fantastic. Knowledgeable, effective, efficient, and easy to talk to about pool-related concerns.

Great pricePump repairs & installationSwimming pool automation and controls repair
MikeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10/10 would recommend Hawkins for HVAC service. They continue to impress, Sharrod took the time to teach me valuable info to keep my system maintained and running well in the future. Great service and I would definitely give them a call

HVAC system maintenanceSwimming pool filter repairSwimming pool automation and controls repair
Dennis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nathan was very polite and handled my situation completely. I will definitely use your company for my needs when they arise!

Paid $1–200Great priceSwimming pool automation and controls repair
jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Nathan was amazing. His attention to details, knowledge and professionalism was best in class. He took the time to explain the issue with our pool equipment and solutions needed to correct the problem. Highly recommend Nathan and Hawkins Service Company.

Paid $1–200Great priceSwimming pool automation and controls repair
Cynthia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I JUST had Daniel Menhart come to clear our 2 failing shower drains and was amazing with his service, expertise and customer care!!! If you need a plumber-call Hawkins and ask for Daniel M.!!! I just had Jacob and Isaac come to help figure out my pool pump! They were a wealth of no-nonsense real knowledge and…

Swimming pool automation and controls repair
HermesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Solomon was very professional and knowledgeable. Explained things in a way that I could understand, He was very thorough with his troubleshooting and got the problem fixed in a timely matter.

Paid $600–800Reasonable priceSwimming pool automation and controls repair
Billy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eddy was the man! Very knowledgeable, hard working, and kept a clean job site.

Paid $2,000+Reasonable pricePool plumbing repairSwimming pool automation and controls repair
chaplainLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As a loyal, and a Membership Customer I could not missed the opportunity to recommend Mr. Nick Dieujuste. He is one of the best AC Technician from Hawkins Electric. He is extremely knowledgeable and possesses superb set of skills to get the job done in the most efficient manner. He made some great recommendations…

Reasonable priceToilet repairSwimming pool filter repairPool plumbing repair
Jane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were very pleased with Jacob! He is very helpful and very knowledgeable about his products! Thank you

Swimming pool automation and controls repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fixed my issue and explained salt cell increase in price

Paid $2,000+Not sureSwimming pool automation and controls repair
Warren11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have had another great experience with Solomon and Hawkins!! I have been using them for nearly 6 years and always pleased with the experience. Hopkins has shown to be a reliable and quality company for each repair. I’ve had. My experience with them to troubleshoot some sounds from the pump. Solomon, the…

Swimming pool automation and controls repairSwimming pool general plumbing repairsSwimming pool light repair+ Punctuality+ Professionalism
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Arturs tried everything to help us, unfortunately the Pentair unit could not be repaired

Paid $1–200Great priceSwimming pool automation and controls repairService not listed
ESSA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jacob was ok time and very friendly. Quickly diagnosed the problem and answered all my questions so I clearly knew my options. Fixed all the problems and everything is working great

Pump repairs & installationSwimming pool automation and controls repair
DeniseLocal Guide · 291 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Arthur Kalejs was awesome, very detailed were very knowledgeable, friendly and Amazing. Great job!

Great priceSwimming pool automation and controls repair
JohnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We had a WEIRD power issue related to a subpanel and some work performed by a different company. Jason worked like a bloodhound tracking down the root issue. He carefully and patiently explained everything he did. It took a long time to diagnose the problem on a hot day and into the evening. The man would stop…

Not sureElectrical repairSwimming pool general plumbing repairsSwimming pool automation and controls repair
Walton8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Arturs and Matt were awesome! They worked diligently in the hot sun all day making sure equipment was installed correctly and addressing every actual and potential issues. I could not be happier with the service they provided, and their willingness to follow up and provide ongoing service and support as needed is why I will remain a Hawkins customer!

Paid $1,600–1,800Reasonable priceSwimming pool heater repairPool plumbing repairSwimming pool automation and controls repair
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had unresolved pool issues for months (not due to this company). The very first day Eddie arrived, he figured out the issue and made a plan to get everything fixed so we had a working pool again. Pool was back up and running within the week! Great service, friendly, explained everything, and even shared tips to help mitigate any new issues.

Swimming pool automation and controls repairSwimming pool equipment repair
Dominic7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jacob was extremely knowledgeable and professional. Explained the issues with my system and recommended an appropriate solution with options. Great service

Paid $2,000+Great priceSwimming pool automation and controls repair
Chip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Richard, our technician , was on time and professional, answered all my questions and double checked everything before he left. He went through all the services performed and left me a detailed invoice.

Paid $1,000+Reasonable priceSwimming pool filter repairSwimming pool automation and controls repair+ Professionalism
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was punctual, good communication before arrival. knowledgeable of pool filter system with great recommendations for optimal maintenance

Swimming pool automation and controls repair
LynnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dean and Austin were prompt, professional, thorough and informative…very diligent in this oppressive heat and humidity, not to mention rain. And Dean continued to be persistent with follow-ups due to rain and Internet outages. 5 stars all the way!!

Customer photo from Lynn's reviewCustomer photo from Lynn's reviewCustomer photo from Lynn's reviewCustomer photo from Lynn's review
HVAC system maintenanceSwimming pool automation and controls repair
Bon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Hawkins Service Co. repaired a critical issue I had with my spa light conduit. I also decided to add automation for my pool and spa. Darius, with Hawkins, did an excellent job with the installation, troubleshooting other issues I was experiencing and getting everything in top shape. He is knowledgeable, polite,…

Reasonable pricePool plumbing repairSwimming pool general plumbing repairsSwimming pool automation and controls repair
Krista10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very knowledgeable and took the time to explain things that I needed to know. Fixed the problem

Swimming pool filter repairSwimming pool automation and controls repair
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Submitted a contact form on the website, received follow up call within 48 hours, and technician on site 24 hours after that. Clay quickly assessed my pool pump issue, recommended a repair and provided a quote. He had a replacement 3hp Pentair in the truck and had it installed within 2 hours. The part is warranted…

Paid $2,000+Not surePump repairs & installationSwimming pool automation and controls repair
LLocal Guide · 234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

On time, friendly, professional. Quinton took time to explain everything he did, as he did it. He also explained to pool caretaker, my wife, several shortcuts and settings to help with pool maintenance. We use Hawkins service contract for out home A/C (2 of them), our Pool maintenance, and A/C at our daughter's…

Reasonable priceA/C system maintenanceSwimming pool filter repairSwimming pool heater repair
Kurt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Nick did an outstanding job and ensured I knew how to operate the new system. I will definitely use Hawkins again.

Swimming pool automation and controls repair+ Professionalism
LouLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tyler is A+ in my book. He never gave up and continued to check every part and connection until he found the problem. Tyler has raised my confidence level with Hawkins and reaffirmed my decision to have Hawkins replace my pool heat pump. This young man deserves a well earned bonus.

Paid $1,800–2,000Not sureSwimming pool heater repairSwimming pool automation and controls repairService not listed
Ernest3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

JW was very nice about his work and efficient. He presented his findings to me and we discussed them. Very courteous.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceSwimming pool filter repair
JimLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eddie did a great job. We had to have our pool pump, filter tank, and salt cell replaced. We also upgraded our pool controller equipment to the latest so we can now control the pool easier via an app.

Paid $2,000+Reasonable priceSwimming pool filter repairPool plumbing repairSwimming pool automation and controls repair
KellyLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always ask for Joseph! Great tech. Listened to my concernes, and worked to provide me with a reasonable price and quick turnaround.

Paid $2,000+Reasonable priceSwimming pool automation and controls repair
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eddie arrived at our home on a Saturday to fix our pool. He took the time to explain everything he found wrong, replaced the parts, and worked effortlessly with us. I highly recommend Eddie for pool services. He knows his trade. Personable and Professional.

Pump repairs & installationSwimming pool general plumbing repairsElectrical panel repair
EllenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

DJ just left. He was 100% awesome ! He explained everything. Super polite, kind, friendly. He did not mind me asking a lot of questions and made it easy for me to understand technical questions that I asked. Very pleased. Thank you!!

Swimming pool automation and controls repair
PaulLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was delighted with Zach's knowledge & professionalism. My pool is running better now - thanks to Zach.

Swimming pool automation and controls repair

Show more swimming pool automation and controls repair reviews (163 more) →

vs category

Blue = Hawkins, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (147 reviews)2024-Q2: 4.90★ (401 reviews)2024-Q3: 4.94★ (207 reviews)2024-Q4: 4.82★ (231 reviews)2025-Q1: 4.91★ (421 reviews)2025-Q2: 4.85★ (437 reviews)2025-Q3: 4.85★ (513 reviews)2025-Q4: 4.89★ (421 reviews)2026-Q1: 4.88★ (404 reviews)2026-Q2: 4.94★ (428 reviews)2026-Q3: 4.87★ (655 reviews)2026-Q4: 4.90★ (276 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
20
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
14
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+572 / −10
Professionalism
+790 / −12
Responsiveness
+619 / −7
Punctuality
+613 / −3
Value
+388 / −8

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