How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREHawkins Service Co.
Better than 10% of HVAC contractors · #60 of 67
Hawkins Service Co. for swimming pool equipment repair
Clear ✕All 141 Google reviews tagged “Swimming pool equipment repair” · showing 40
Jordan did a great job. He is knowledgeable, polite and explained what was wrong with the unit. Very pleased with Hawkins
I have been very happy with the service from Hawkins. They communicate well, arrive on time and are very thorough. They are also transparent with their pricing. Arthur performed an inspection and maintenance on our pool equipment today. He was polite, thorough and explained everything well.
Fast Response! Knowledgeable Experienced Technician
Great company, they show up when scheduled. They update you on status and issues. Quick and efficient.
I worked with DJ from Hawkins Service HSC who provided excellent service and diagnostics for my salt cell and electronic interface. He got my pool system up and running again after a very robust diagnostic work up. I’m so pleased with my experience and I hope to work with him again. UPDATE: I got additional…
Jacob and Darius were awesome. So polite and explained everything so I could understand.
Great service
I am extremely satisfied with the pool equipment installation. The installers were very knowledgeable and professional. I am not good at writing these reviews, so I normally don't fill them out. But they were so good that I had to let everyone looking for this type of work that you can trust this company.
Quinton Came in with a smile, took care of all our service for our pool and could not be happier. Great conversation with always outstanding people from Hawkins.
The responsiveness, communication, knowledge, skills and personalities of the team were great. Eddie certainly knew what he was doing and was focused the whole time. Easy to with and answered my questions. The text and email updates on the quotes, scheduling, arrival times made communication simple. Happy to add…
Brian White performance of pool maintenance was outstanding and removed/replace the necessary equipment. Very knowledgeable of his work.
Fast response and excellent service. We will definitely call them again!!
Tyler Rhoads worked really hard until he found the reason why the pump was not starting and explained to us the importance of pool maintenance. From now on we are paying the monthly maintenance. Thanks.Ma Luisa Bernal and Luis Eduardo Gonzalez
Solomon was excellent and explained the work that needed to be done thoroughly. Got to our home at the time expected and resolved our issue as promised.
I could not be happier with the service AND especially Zack, the Hawkins technician. Professional, personable, and the type of person everyone hopes will work for them. Please thank Zack for everything.
Very nice and friendly technician, took his time to make sure things were working properly and explained everything to me.
My technician Zack Rivello was very thorough in his inspection and kept me well informed on the procedure.
Demarcus was great. He explained everything, was knowledgeable and informative. He was also very courteous and polite.
Matthew showed up on time and was very professional and knowledgeable. He was very thorough on checking all of my pool equipment and explaining everything. I give Matthew and Hawkins 5 stars and would highly recommend them , great company and great employees
Great experience. Very thorough inspection/service. Tech extremely courteous and professional.
Pleasant, quick ,efficient and good price. Darius, Nathan, Ben - techs 👍🏻
As a loyal, and a Membership Customer I could not missed the opportunity to recommend Mr. Nick Dieujuste. He is one of the best AC Technician from Hawkins Electric. He is extremely knowledgeable and possesses superb set of skills to get the job done in the most efficient manner. He made some great recommendations…
Quinton was professional and friendly. I was very impressed that he faced timed his supervisor when he wanted to make sure of a setting on my equipment and his supervisor answered immediately. They were done in 20 minutes, definitely use them in the future. Highly recommend!
We had a great experience with Hawkins! They replaced our pool pump, valves, salt cell, and automation heads, and the entire process went very smoothly. We worked with both a diagnostic technician and an installation technician, and both were friendly, professional, knowledgeable, and thorough. They took the time…
Solomon was amazing! He explained the what, why, where and how much very thoroughly. My pool is back up and running thanks to him.
Over the past year, I’ve had nothing but great experiences with Hawkins Service Co. They’ve helped us with pool equipment, electrical work, and most recently, a problem with our pool blower. This time, I had the pleasure of working with DJ, who quickly identified the issue and had it fixed right away. He was…
The team was fast and efficient. I automated my pool equipment and everything is functioning fantastically from my phone! Thank you to Tyler, Jacob and Rob!
Semi-annual pool maintenance service per agreement. Tech was on time and thorough, advised of one issue with a heater actuator. Provided estimate. Will schedule with Hawkins soon.
Great experience today with the team from Hawkins Service. Easy to schedule the appointment. They arrived on time. My pool heater was fixed within 45 minutes. I can highly recommend Tyler and the Hawkins team.
DJ was on time, he was very professional, walked me through the repair process. He is definitely an asset to Hawkins!! Thank you again DJ!
Replaced the salt cell for the pool and agreed to do their maintenance plan. And therefore replaced the DE filter and old pvc pipes. Darius was extremely helpful and knowledgeable
Arturs and Matt were awesome! They worked diligently in the hot sun all day making sure equipment was installed correctly and addressing every actual and potential issues. I could not be happier with the service they provided, and their willingness to follow up and provide ongoing service and support as needed is why I will remain a Hawkins customer!
The technicians were courteous and professional, knowledgeable and explained everything clearly.
5-STAR service! I am so pleased with their experienced serviceman Brian White. He was extraordinary knowledgeable about all the pool equipment I own as well as how it functions, and he took the time to explain it to me which I truly appreciate. Moreover, he was able to find my issues and quickly handle, plus he…
We had unresolved pool issues for months (not due to this company). The very first day Eddie arrived, he figured out the issue and made a plan to get everything fixed so we had a working pool again. Pool was back up and running within the week! Great service, friendly, explained everything, and even shared tips to help mitigate any new issues.
Technician was courteous & quiet. I am a shift worker and it was nice to be able to rest while he quietly worked on my pool equipment. When he finished, we sensibly discussed the installed equipment and possible future upgrades. I worked with him to mark all the pipelines connected to pool equipment and look forward…
We were fortunate to have Kris Stone dispatched to figure out an issue with our pool pump motor. He went through a methodical approach and determined the issue was a bad 39 year old dual pole circuit breaker. He replaced it with a new gfic rated breaker. He confirmed the motor wiring and tidied up the control box…
Professional, Responsive, Honest - highly recommend.
Good communication, on time, and very professional for a warranty repair.
They are always on time, respectful of me and my property, honest, and thorough. The yearly maintenance plan has been great. They have identified problem areas and/or noted that things are good. No pressure to have them fix or install anything on the spot. Giving me time to make an informed decision. We love…
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Blue = Hawkins, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
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Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
