How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREHawkins Service Co.
Better than 10% of HVAC contractors · #60 of 67
Hawkins Service Co. for swimming pool heater repair
Clear ✕All 200 Google reviews tagged “Swimming pool heater repair” · showing 20
Quinton showed up in time and was very professional and through. Kept us apprised during the service and explained each step as he went along. Left the area nice and clean and everything back in order. Found no issues and explained all the process and any information for the systems
Arthur and Mike serviced my pool equipment today as part of my semi-annual maintenance contract with Hawkins Service Company. They both were professional, knowledgeable, detail oriented and patiently answered all of my questions. Arthur demonstrated a number of tasks that I could perform between their semi-annual…
I moved to Florida 3 years ago and purchased a home with an existing pool and equipment. Over the past 3 years, the pool pump, light, temperature sensor all started to fail as all this equipment was approaching 8 years old. A sticker on the existing equipment showed that the original equipment was installed by…
Excellent service! Hawkins provided us with a new pool heater same day. Derrick was extremely professional, knowledgable, and experienced. He took his time to answer questions and explain the equipment. Highly recommend!
Outstanding service! Que was outstanding! Very knowledgeable! He goes the xtra mile!
Great service
I am extremely satisfied with the pool equipment installation. The installers were very knowledgeable and professional. I am not good at writing these reviews, so I normally don't fill them out. But they were so good that I had to let everyone looking for this type of work that you can trust this company.
Responded quickly
Polite& took time to explain all services & options we had, including cost of repair. Will request him direct if we need repairs in the future. Highly recommend!
Lewis was fantastic! He came prepared with the right parts to fix our pool heater, took the time to explain the issue, and even pointed out a few other things to keep an eye on. I really appreciated that he didn't rush off to his next job—he actually stayed until the spa fully heated to the set temperature to ensure…
Arthur is professional, and very friendly. Thorough. Explained what he did, what he found, and cleaned the filter. Great service
Fast service and had parts on hand!
Came here on time to prepare proposal to replace circuit board and display panel on aquacal pool heater. They also quoted replacing plastic port for sensor on input line. Ridiculously high price for a single simple port replacement. Quote on board touch pad was a little higher than I anticipated. They went on to…
Recently, I changed my swimming pool heater, pool light and parts related to salt treatment. Derrick Zeledon from Hawkins Services provided an excellent service. He explained the replacement process, parts and financing very well. He kept me informed during the day and did an excellent job. My pool has come back to…
Brian quickly found the problem with our pool heater and repaired it. He also recommended cleaning the unit which we have planned. He was friendly and knowledgeable, a great asset.
They did a great job !
Technician, Tyler, went out of his way to fix my problem. Very clear in his explanation.
Our pool heater wasnt working properly, so I called Hawkins and their automated service had scheduled our appt. I do have to say, Hawkins keeps their customers informed with text and emails. Which is a great thing! Our appt was from 12-5 pm and Brian showed up earlier(another plus!) and diagnosed the issue and was…
Brian was knowledgeable, transparent and a great ambassador for his company. Highly recommended! Thank you
Jason provided great service and feedback.
vs category
Blue = Hawkins, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
