How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%23+1.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREHayward Elite Tow
Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 199 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Hayward Elite Tow for 8 kinds of job.
Hayward Elite Tow for car towing
Clear ✕All 90 Google reviews tagged “Car towing” · showing 20
Zach and his team took on a major project for our law firm and did amazing work. They worked independently and made magic happen on time and affordable.
Excellent service as always. We only trust Elite Tow for our towing / tiltbed needs.
Zack was punctual , professional and delivered as promised.
My car was vandalized and my ignition was damaged in attempts to steal it so i couldn't start it and steering wheel was locked so when it needed to be towed, it made it quite challenging to do so.. But Sam did an awesome job of getting the job done despite the situation and was able to get it to the shop! I was very happy with his work!
Car was picked up and taken the shop, all was good
Called them twice to help with my car, both times they came and were very professional. The service that stands out the most is that for both incident they were very kind and understanding in assisting me in a very stressful situation. They waited until they made sure all is ok with my situation. Always doing extra than what is required.
I used their car towing service two times. The service was very professional. My SUV was towed to the garage skillfully. I checked another company which could not deliver the vehicle to the garage, only to the street. Great job!
Tow truck arrived promptly and was courteous, but company was slow to get my vehicle to car mechanic. They could have dropped my car off on Friday night or Saturday, but did not deliver until Monday afternoon. This is delaying my car repair.
Five Stars:) Zack and Elite Towing staff where amazing! He arrived much faster than estimated. He took special care to ensure no further damage to my vehicle. I will absolutely call again. Can't say enough how thankful I am to Elite Towing and Zack the tow truck driver. Thank you for the times that you have helped me out
Best in the bay. 👏 don’t hesitate.
Good service and very responsive.
Zack was amazing and very nice. Updated about when he was coming and didn't mind the long distance tow that no one else would take. Appreciate so much for doing this and bringing my car back home.
Good
great 👍
Great service! The tow driver was helpful and professional! Hope I don’t need future towing but if I do, Elite Towing will be who I will call!
This review is specifically for Naz. Right from the start on the phone he sounded so nice and helped calm me down when I was stranded with my father after hitting a huge pothole and getting a hole in a tire. He showed up super quick, was so skilled in handling the tow, and was overall such a pleasant experience. I…
My car broke down and after waiting 2 hours the tow called and said his truck broke down. The 2nd tow company was supposed to arrive in 90 minutes and after 1 hour called and said he could not make it the name of that tow company was Nema the first one was Rasin or something like that. I then called elite they…
I was waiting for 3.5 hours for a battery jump start from AAA. I called Zack from “Elite Tow,” and he arrived in 20 minutes just as promised. If I’m ever stuck with a dead battery I’ll know who to call to save time!
Thanks to them i was saved not once but TWICE and now i have my baby back thanks to them
Tow was quick and wasn't a hassle. Zack was very professional the whole time will be my go to towing company from now on.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 89 | — |
| Special vehicle towing | 31 | — |
| Local hauling | 19 | — |
| Long distance hauling | 15 | — |
| Car lockouts | 11 | — |
| Battery | 8 | — |
| Battery service | 6 | — |
| Tire change | 6 | — |
