HEAL Wellness + Longevity logo

HEAL Wellness + Longevity

Wellness center · Oak Park, IL · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%100+28.2Replies to reviews 8%32+2.6Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 161 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 44%
5.0 ★★★★★ 182 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

HEAL Wellness + Longevity at a glance

Google reviewers rate the center five stars based on 182 reviews, highlighting services like contrast therapy, red light therapy, saunas, and massages. Customers frequently describe the facility as clean, upscale, and relaxing, while noting that staff members are knowledgeable, friendly, and helpful in explaining equipment and benefits. Many visitors mention positive outcomes regarding recovery and overall well-being, with several citing the pricing and membership options as reasonable. No recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 182 reviews (98% five-star).
  • Reviews on this page: 182 Google reviews (163 with written comments, 24 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Physical Therapist serving Oak Park, Illinois.

Data from Google, last updated October 28, 2026.

Score profile vs other physical therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: replies to reviews.

Satisfaction98Reliability100Craft & service–Value–Momentum100Replies to reviews32Satisfaction: 98 (median 96)Reliability: 100 (median 96)Momentum: 100 (median 100)Replies to reviews: 32 (median 74)
HEAL Wellness + LongevityPhysical Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HEAL Wellness + Longevity: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HEAL Wellness + Longevity: 100/100 on this factor. Category median: 96.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HEAL Wellness + Longevity: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HEAL Wellness + Longevity: 32/100 on this factor. Category median: 74.D
32

Bar = this company · dark tick = category median.

Star ratings

182 Google reviews we collected

  • 5 stars17998%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 163 written reviews

  • Praise16799%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6438%
  • Would recommend4124%
  • Quality & results3621%
  • Communication95%
  • Honesty & trust95%
  • Price & value53%
  • Speed & response42%

What customers talk about

We read 163 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Had a great visit at HEAL - overall a nice wellness vibe.”
  • “The ambience just makes you feel so relaxed as soon as you walk in the door I totally would recommend going to HEAL as much as you possibly can.”
  • “It was an amazing experience, would definitely have to try it again”
  • “The service was great the and the way they explained the equipment and plans was great for the beneficial purposes.”
  • “Everyone is genuinely friendly, attentive, and goes above and beyond to make you feel comfortable, appreciated, and right at home.”
  • “The team is knowledgable and friendly, the facilities are super clean, they have a lot of options and services available, and it’s a great value overall.”
  • “They created a warm, calming environment that immediately put me at ease.”

People customers mention

  • Xavier 6 reviews
  • Therapy 4 reviews
  • Chris 3 reviews
  • Adela 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Outstanding first experience. Dyana was amazing with giving me the grand tour and setting me up with a healing Contrast experience. What a gem. Will absolutely be back!

Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

It was a great time. I really appreciated the community incentives they offer to the people.

Customer photo from Luis's review
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I'm inmy 3rd week and I feel the effects red light therapy contrast therapy and a private coach the best than a gym 🏋️‍♂️ 💪 😅

Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great visit at HEAL - overall a nice wellness vibe. Very clean and upscale feel to the experience. The team there was very friendly and informative, recommend you check it out!

Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I came in for contrast therapy and it was amazing! Olivia did an amazing job at guiding me and showing me all of the services available! Definitely coming back in for a membership!

Lowana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Best place ever The masseuse has magic hands. The ambience just makes you feel so relaxed as soon as you walk in the door I totally would recommend going to HEAL as much as you possibly can.

Photos

Customer reviews

5.0 ★★★★★ 182 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Matthew9 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding first experience. Dyana was amazing with giving me the grand tour and setting me up with a healing Contrast experience. What a gem. Will absolutely be back!

Anel Yanez (Anelita)5 reviewsTotal number of Google reviews Anel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was an amazing experience, would definitely have to try it again

Luis Aldair Rafael1 reviewTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a great time. I really appreciated the community incentives they offer to the people.

jason appel5 reviewsTotal number of Google reviews jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m editing this review in regards to my previous comments about their business practices. The owner reached out to me for a phone call to listen to the details of what happened and to better understand the situation. She went above and beyond in terms of rectifying the situation and I was truly impressed with her care for one customer’s experience. I’m amending this to 5 star with a strong recommendation Good: I've come here another time for contrast therapy: hot sauna and cold plunge and the service they offer is good. In 2025 I had a membership Bad: Last month, I came in with the intention of paying for single contrast therapy session. They told me if I bought a package of them I'd get a better deal. It was not at all clear that what they were actually selling me was a membership which permitted an amount of credits each month. I noticed today they charged my credit card again for a monthly membership (which I never requested) and then were unwilling to refund all the additional money I spent in September. Lousy business practices. I'd much rather go to any other one of their competitors

Debbie James6 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm inmy 3rd week and I feel the effects red light therapy contrast therapy and a private coach the best than a gym 🏋️‍♂️ 💪 😅

Gianfranco Albamonte5 reviewsTotal number of Google reviews Gianfranco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great first time experience, looking into a membership now

Nicholas Fobes1 reviewTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great visit at HEAL - overall a nice wellness vibe. Very clean and upscale feel to the experience. The team there was very friendly and informative, recommend you check it out!

Nancy Ibarra7 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came in for contrast therapy and it was amazing! Olivia did an amazing job at guiding me and showing me all of the services available! Definitely coming back in for a membership!

Lowana Treadway5 reviewsTotal number of Google reviews Lowana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best place ever The masseuse has magic hands. The ambience just makes you feel so relaxed as soon as you walk in the door I totally would recommend going to HEAL as much as you possibly can.

Aracely Santiago1 reviewTotal number of Google reviews Aracely has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ Heal Wellness is truly an amazing place to relax, unwind, and escape the stresses of everyday life! From the moment you walk in, you’re surrounded by beautiful decor and a peaceful, welcoming atmosphere. The ambiance is absolutely incredible! And let’s not forget the wonderful staff! Everyone is genuinely friendly, attentive, and goes above and beyond to make you feel comfortable, appreciated, and right at home. Their exceptional customer service makes you feel less like a guest and more like part of the family. Heal Wellness is more than just a place to relax—it’s an experience that leaves you feeling refreshed, welcomed, and cared for. I absolutely love this place and highly recommend it! Trust me, you won’t be disappointed! ❤️

HEAL Wellness + Longevity on Google Maps →

Business details