Healthy Homes, Inc. & Asbestos Removal Technologies, Inc.
Asbestos testing service · Troy, MI · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%83+21.7Value 15%97+14.8Craft & service penalty97−0.3Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 15 asbestos removal servicesiPosition by Experts Score among all companies we track in this category. · better than 71%
4.9★★★★★95 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Healthy Homes, Inc. & Asbestos Removal Technologies, Inc. at a glance
Customers frequently highlight the company's punctuality, clear communication, and thorough documentation during asbestos testing and removal services. Reviews note that staff explain processes in detail, schedule work promptly, and leave sites clean, often citing fair pricing for the professional service provided. However, one common criticism involves a $395 assessment fee for initial quotes, which some customers found unusual compared to other providers, alongside concerns about licensing status and subcontracting practices.
Google rating: 4.9 out of 5 from 95 reviews (98% five-star).
Reviews on this page: 95 Google reviews (86 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 22, 2026.
Service: Asbestos Removal Service serving Troy, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other asbestos removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
This companyAsbestos Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Healthy Homes, Inc. & Asbestos Removal Technologies, Inc.: 91/100 on this factor. Category median: 88.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Healthy Homes, Inc. & Asbestos Removal Technologies, Inc.: 83/100 on this factor. Category median: 78.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Healthy Homes, Inc. & Asbestos Removal Technologies, Inc.: 97/100 on this factor. Category median: 91.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Healthy Homes, Inc. & Asbestos Removal Technologies, Inc.: 97/100 on this factor. Category median: 98.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Healthy Homes, Inc. & Asbestos Removal Technologies, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
95 Google reviews we collected
4.9of 5
5 stars9398%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 86 written reviews
99%praise
Praise22599%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5625%
Speed & response4219%
Quality & results3415%
Communication3315%
Would recommend3114%
Price & value198%
Honesty & trust125%
What customers talk about
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Margaret was extremely communicative and professional.”
“Results came back quickly and she let me know as soon as they arrived.”
“She reached back out to me when other companies hadn’t and was extremely thorough while collecting samples in my apartment.”
“Margaret's communication was excellent and eased my concerns about the asbestos and removal process.”
“Margaret was excellent to work with—highly recommend.”
“The work was completed very quickly, and the price was fair.”
“Healthy Homes is a highly knowledgeable and reliable company with a very professional and experienced team!”
People customers mention
Margaret18 reviews
Riegel8 reviews
George7 reviews
Hassan5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Healthy Homes, Inc. & Asbestos Removal Technologies, Inc. for 3 kinds of job. Pick one to see what they paid and said.
Robert1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Margaret was extremely communicative and professional. She reached back out to me when other companies hadn’t and was extremely thorough while collecting samples in my apartment. Results came back quickly and she let me know as soon as they arrived. Couldn’t reccomend her enough to anyone looking for this service!
Lucy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Margaret and her team at Healthy Homes were excellent! She was able to come out and check out our potential asbestos issues within a few days of contacting them and was able to schedule the removal in a timely manner and at our convenience. They were efficient, professional, organized and cleaned everything up!…
JenniferLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
What can I say about this company. They were there when other companies had let me down. Margaret was amazing I called and she was out to see me within a few days. Her work was professional and they did an amazing job. I would recommend them to everyone. If I could give a 10 star I would.
Erika8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I had a great experience working with Margaret! We recently moved into a home and I thought there might be asbestos present and Margaret was extremely helpful to put me at ease and it was clear that she is very knowledgeable. She was very communicative and walked through different areas with me and explained things…
Julie8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Thank you to Margaret & the Healthy Homes team! Their quote was thorough and informative. Communication and response to questions was timely. The project was scheduled quickly, and the finished product looks great. The project completion documents include a thorough final report, as well as project photos before,…
Eric8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Asbestos removal can be anxiety producing and confusing. I was so impressed by Margaret and her company. She took special care to help me understand the process and to listen to my concerns. The work was completed very quickly, and the price was fair. I would not hesitate to recommend Healthy Homes to anyone needing abatement help.
Margaret was extremely communicative and professional. She reached back out to me when other companies hadn’t and was extremely thorough while collecting samples in my apartment. Results came back quickly and she let me know as soon as they arrived. Couldn’t reccomend her enough to anyone looking for this service!
Response from the owner · a month ago
Thank you for taking the time to leave me a review, Robert! It was a pleasure working with you.
Gail Buxbaum4 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Margaret and her team at Healthy Homes were excellent! She was able to come out and check out our potential asbestos issues within a few days of contacting them and was able to schedule the removal in a timely manner and at our convenience. They were efficient, professional, organized and cleaned everything up! Margaret's communication was excellent and eased my concerns about the asbestos and removal process. Highly recommend!!!
Response from the owner · 6 months ago
Thank you so much, Lucy! It was a pleasure working with you in your beautiful home!
Jennifer MayersLocal Guide · 11 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
What can I say about this company. They were there when other companies had let me down. Margaret was amazing I called and she was out to see me within a few days. Her work was professional and they did an amazing job. I would recommend them to everyone. If I could give a 10 star I would.
Response from the owner · 8 months ago
Thank you so much!! I’m really glad we were able to help you out quickly & more cost effectively than the other company 😉
Erika Hahne8 reviewsiTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
I had a great experience working with Margaret! We recently moved into a home and I thought there might be asbestos present and Margaret was extremely helpful to put me at ease and it was clear that she is very knowledgeable. She was very communicative and walked through different areas with me and explained things to look for and what to do. Fortunately, what I thought might be asbestos tested negative and Margaret provided tips and recommendations to help with what we were experiencing. She also discovered asbestos tiles that I was completely unaware of but assured me there was no present concern. I will absolutely contact Margaret again if we decide to do any sort of renovation to make sure we will not run into any problems.
Response from the owner · 9 months ago
Thank you so much, Erika!!! It was a pleasure meeting you and helping you in your home.
Julie Meredith8 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Thank you to Margaret & the Healthy Homes team! Their quote was thorough and informative. Communication and response to questions was timely. The project was scheduled quickly, and the finished product looks great. The project completion documents include a thorough final report, as well as project photos before, during and after the work. We were impressed with the whole process, and appreciated the personal touch of this family-owned business.
Response from the owner · 10 months ago
Thank you, Julie! It was a true pleasure working with you. Your kind words are greatly appreciated.
Bob M3 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Good communication. Excellent clean up. Would hire them again
if needed.
Response from the owner · 10 months ago
Thanks Bob. We know asbestos removal can be an unforeseen cost and headache on a project. That’s why I do my best to make it easy to work with us! I appreciate you taking the time to leave a review. -Margaret
Eric Schubert8 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Asbestos removal can be anxiety producing and confusing. I was so impressed by Margaret and her company. She took special care to help me understand the process and to listen to my concerns. The work was completed very quickly, and the price was fair. I would not hesitate to recommend Healthy Homes to anyone needing abatement help.
Response from the owner · 10 months ago
Hey Eric! Thanks so much for taking the time to leave us a review. I so greatly appreciate it and it was a pleasure working with you. -Margaret
Hayley Lucius6 reviewsiTotal number of Google reviews Hayley has written across all businesses on Google Maps, not just this one.
We can’t say enough about Margaret and Healthy Homes. We unfortunately had a previous company complete a mold project when we moved into our home, and to say we were incredibly frustrated with their work would be an understatement. Margaret not only understood our situation, but she listened to all of our concerns and goals for our basement. They were very accommodating to our schedule and fit us in very quickly, and completed the job within a day. We are absolutely blown away with the end product and were so satisfied with the attention to detail. I wish we would have found Healthy Homes years ago but we’re so happy to finally feel like our basement is safe for our family. Please don’t look any further, this company will not disappoint you! Worth every penny, and that’s coming from someone who has spent thousands on this basement project and it’s finally done right.
The before photos are after the first company who charged us over 15k. The after photos are the job of Healthy Homes, let those speak for themselves.
Thank you will never be enough for how grateful we are to Margaret and Doug!
Response from the owner · 11 months ago
Hayley, thank you so much for trusting us in your home. It was a pleasure working for you and hope you all can enjoy the basement as a safe play area this winter!!!
Mitch ELocal Guide · 18 reviewsiTotal number of Google reviews Mitch has written across all businesses on Google Maps, not just this one.
I've had both asbestos removal and radon abatement from this company and have only great experiences to report. They were professional and trustworthy. They communicated what to expect and did the job well. On both jobs they performed final tests to ensure it was effective. My own tests have confirmed the same. I would highly recommend them.
Response from the owner · 11 months ago
Thank you so much!! It was a pleasure working with you both times ☺️
