Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers report that Heaven's Best Carpet & Upholstery Cleaning handles carpets, rugs, and upholstery with detailed, thorough results. Recurring themes include punctuality, professional communication, and fair pricing compared to other providers. Reviewers note the business accommodates urgent requests and difficult stains effectively. With a perfect five-star rating from fifty-five reviews and high owner responsiveness, no common criticisms appear in the provided excerpts.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
55 Google reviews we collected
Phrases our text analysis found in 53 written reviews
How often each topic comes up in the written reviews
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ken was really nice to get back to me and try his best to fit me in right away to avoid stains after my son had a stomach bug that nearly ruined my carpet.”
“Everytime he comes out, he is on time, friendly, and provides excellent service.”
“Ken Reamy came by almost immediately and looked at my sectional another cleaning svc had left water spots all over, and scheduled an appointment to re…”
“Truly above and beyond service at an affordable price.”
“I definitely recommend him and will be using him in the future.”
“I really appreciated the easy communication would call him again when I need my carpets cleaned.”
“I honestly can’t believe how nice they are and they did an amazing job with my carpet.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Heaven's Best Carpet & Upholstery Cleaning for 4 kinds of job. Pick one to see what they paid and said.
We have used Heavens Best for years. Ken and his Staff are amazing and do a beautiful job. I have my grout cleaned and carpets cleaned. Would not used any one else.
Ken cleaned, conditioned, and protected my sectional leather couch today after being neglected for so long. He brought it back to life! On time, professional, and easy communication. I definitely recommend him and will be using him in the future. Thanks, Ken!
Ken did an amazing job! He showed up on time and was very detailed. He cleaned a sectional, dining room chair, and headboard and footboard for me. Everything looks much better now. Will definitely call him again in the future.
Ken was really nice to get back to me and try his best to fit me in right away to avoid stains after my son had a stomach bug that nearly ruined my carpet. I really appreciated the easy communication would call him again when I need my carpets cleaned.
Ken has cleaned my couch, and also my carpet. Everytime he comes out, he is on time, friendly, and provides excellent service. My carpets and couch always look brand new after he is done. I will continue to use him, and highly recommend him for all your carpet/upholstery needs!
Absolutely exceptional customer service. I honestly can’t believe how nice they are and they did an amazing job with my carpet. Thank you SO much. You guys are the best!
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 8 | $170–$334 |
| Upholstery cleaning | 7 | $189–$359 |
| Pet stain & odor removal | 6 | $139–$360 |
| Area rug cleaning | 3 | $170–$447 |
5.0 ★★★★★ 55 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We have used Heavens Best for years. Ken and his Staff are amazing and do a beautiful job. I have my grout cleaned and carpets cleaned. Would not used any one else.
Thank you, for your business! Look forward to coming back out !
Ken cleaned, conditioned, and protected my sectional leather couch today after being neglected for so long. He brought it back to life! On time, professional, and easy communication. I definitely recommend him and will be using him in the future. Thanks, Ken!
Thank you, Michael, for your kind words! We’re glad we could bring your sectional leather couch back to life, and we appreciate your recommendation. We look forward to serving you again!
Ken did an amazing job! He showed up on time and was very detailed. He cleaned a sectional, dining room chair, and headboard and footboard for me. Everything looks much better now. Will definitely call him again in the future.
Thank you for the kind words, look forward to coming back out.
Ken was really nice to get back to me and try his best to fit me in right away to avoid stains after my son had a stomach bug that nearly ruined my carpet. I really appreciated the easy communication would call him again when I need my carpets cleaned.
Thank you Karyn for the nice review! Will see you next time! Thank you again!
Great customer service!
Thank you for having us out! Look forward to coming back out!
Ken did an excellent job cleaning my sofas!
Thank you for your business! look forward to coming back.
Ken has cleaned my couch, and also my carpet. Everytime he comes out, he is on time, friendly, and provides excellent service. My carpets and couch always look brand new after he is done. I will continue to use him, and highly recommend him for all your carpet/upholstery needs!
Thank you for the business! Look forward to coming back out again !
Did a great job! Kind !
Thank you Kendra,for the kind words, look forward to coming back. We appreciate your business!
Absolutely exceptional customer service. I honestly can’t believe how nice they are and they did an amazing job with my carpet. Thank you SO much. You guys are the best!
Thank you so much for your business, we appreciate the kind words.
I highly recommend Ken and Heaven's Best Carpet & Upholstery Cleaning! He cleaned our sectional and chairs and they're like new again! He took so much care into cleaning them. He really takes his time and makes sure you are satisfied. He also cleaned our two area rugs and they look great! (And quick turn around, too!) His prices are very, very fair. Do yourself a favor and book him for your next carpet/rug/couch cleaning. You will not be disappointed!
Thanks Hannah, for your business, enjoyed working with you. We look forward to coming back in the future. Cant thank you enough again , sincerely Ken Reamy
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
