Experts Reviews · Company report
Heavenly Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%67+18.9Replies to reviews 8%85+7Momentum penalty90−1Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Heavenly Nail Spa

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,184 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heavenly Nail Spa is better than 79% of nail salons.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heavenly Nail Spa is better than 67% of nail salons.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heavenly Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heavenly Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heavenly Nail Spa is better than 90% of nail salons.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heavenly Nail Spa is better than 85% of nail salons.A
85

Reviews for your job

Customers hired Heavenly Nail Spa for 8 kinds of job.

Heavenly Nail Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.245
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 60

All 245 Google reviews tagged “Manicure” · showing 20

swati3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Went in for a manicure and gel-off. The technician, Wendy, was really nice and took care of it so well. Will definitely visit this place. Thanks!

Manicure
ce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Helen 최고에요 한국에서 받은 젤 제거하고 깔끔하게 하고 싶었는데 딱 마음에 들어요!! 추천!!

Manicure
RyanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The ladies at Heavenly Nail Spa were great! I went with my family of 4 and they made sure we all had an amazing experience. Daisy was my tech and I don’t think my toe nails and feet have looked any better! I highly recommend her and everyone else at the spa!

Men's manicuresPedicureManicure
Brigid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful gel mani and dazzle dry pedi by Tammy!

PedicureManicureGel manicures
LLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first time visit, Mae was very thorough with my mani-pedi. My hands and feet looked great in an hour!

PedicureManicure
TinwinLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience at heavenly nail spa with Daisy and Tammy for a mani pedi today. They were thorough, detail oriented and provided a relaxing experience.

PedicureManicureNail cut & filing
Hayley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daisy was amazing - I was visiting from out of town and she improved my manicure beyond what my home salon had been doing!

ManicureGel manicures
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a fabulous experience for my daughters and me. The staff were very kind and helpful. I would definitely come back here again.

PedicureManicure
arleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience today with Tammy and Hannah. I’ve enjoyed coming to this salon for my nail appointments now for some 2 years because it is the only place with nail techs who truly know how to treat my fragile nails. I personally recommend Tammy for her nail art and her ability to create a fantastic manicure…

Nail designsPedicureManicure
Kayla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! Daisy was attentive, detail-oriented, and very kind! This was my first time visiting this salon and will return!

Paid $80–100PedicureManicure
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Obsessed with my nails by Daisy at Heavenly Nail Spa— the design is exactly what I asked for, and she always takes such care to make sure everything is perfect. I can’t stop looking at them I love them so much!

Paid $100–120Nail artNail designsManicure
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

mai is an awesome technician! manicure & pedicure here 10/10 :))) def recommend!

Paid $80–100Foot massagesPedicureManicure
JenniferLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

First time here and Immediately, I love this Nail Spa! Excellent service and they are dedicated to making sure you are taken care of by using high quantity products and clean tools. This is a top notch business. Molly was the person I saw, I like her and she is so sweet and conscientious about her work. ♥️

PedicureManicure
Daisy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Absolutely in love!!! Tammy and Vivian did my nails and 10/10 I love

Customer photo from Daisy's review
Paid $200+Nail artNail extensionsPedicure
Zeeba2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love love love this place!!! Ask for Daisy, id interested in doing Gel or GelX. Everyone is warm, professional, and fun! Love them!!!!

Paid $100–120Nail artNail extensionsPedicure
Kelli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I feel so relaxed and soft. Tammy and Vivian made me feel so comfortable and pampered. I smell like a beautiful tea lol. This is my first time here and it's going to be where I go from now on. It's worth the trip over the bridge for such good service.

PedicureManicure
Maansey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I 100% recommend Heavenly Nail Spa. I received outstanding care and attention by Daisy. She patiently and meticulously spent a couple hours doing my nails exactly as I wanted. I came in with a picture of how I wanted my nails, and Daisy did them even better. I only do this type of thing once a year to treat myself,…

Paid $160–180Nail artNail extensionsNail painting
LindaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

I had a mani/pedi which ended up being $195. I felt like there were adding services just to make a huge bill. While the mani pedi itself was good, I would not go back.

Paid $180–200PedicureManicureGel manicures
KristinaLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I chose Heavenly Nail because it was easy to book, well priced and had good reviews. Daisy and Kim did such a great job with my nails. They were very kind and thorough. Heavenly Nails has more cat eye gel options than I think I have ever seen. They even carry Dazzle Dry as an option which is hard to find. Definitely recommend.

Paid $100–120PedicureManicure
鄭羽彤Jenny14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Daisy is perfect and will come having my nails done in the future!

Paid $80–100Nail artManicure

Show more manicure reviews (225 more) →

Price

$80+13% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure279$45–$73
Manicure245$45–$73
Nail art165$58–$93
Nail extensions140$61–$88
Nail painting85$45–$79
Foot massages69$48–$86
Gel manicures68$50–$93
Sculpted nails45$45–$79

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