Experts Reviews · Company report
Heavenly Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%67+18.9Replies to reviews 8%85+7Momentum penalty90−1Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Heavenly Nail Spa

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,184 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heavenly Nail Spa is better than 79% of nail salons.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heavenly Nail Spa is better than 67% of nail salons.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heavenly Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heavenly Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heavenly Nail Spa is better than 90% of nail salons.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heavenly Nail Spa is better than 85% of nail salons.A
85

Reviews for your job

Customers hired Heavenly Nail Spa for 8 kinds of job.

Heavenly Nail Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.245
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 60

All 245 Google reviews tagged “Manicure” · showing 40

swati3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Went in for a manicure and gel-off. The technician, Wendy, was really nice and took care of it so well. Will definitely visit this place. Thanks!

Manicure
ce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Helen 최고에요 한국에서 받은 젤 제거하고 깔끔하게 하고 싶었는데 딱 마음에 들어요!! 추천!!

Manicure
RyanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The ladies at Heavenly Nail Spa were great! I went with my family of 4 and they made sure we all had an amazing experience. Daisy was my tech and I don’t think my toe nails and feet have looked any better! I highly recommend her and everyone else at the spa!

Men's manicuresPedicureManicure
Brigid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful gel mani and dazzle dry pedi by Tammy!

PedicureManicureGel manicures
LLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first time visit, Mae was very thorough with my mani-pedi. My hands and feet looked great in an hour!

PedicureManicure
TinwinLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience at heavenly nail spa with Daisy and Tammy for a mani pedi today. They were thorough, detail oriented and provided a relaxing experience.

PedicureManicureNail cut & filing
Hayley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daisy was amazing - I was visiting from out of town and she improved my manicure beyond what my home salon had been doing!

ManicureGel manicures
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a fabulous experience for my daughters and me. The staff were very kind and helpful. I would definitely come back here again.

PedicureManicure
arleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience today with Tammy and Hannah. I’ve enjoyed coming to this salon for my nail appointments now for some 2 years because it is the only place with nail techs who truly know how to treat my fragile nails. I personally recommend Tammy for her nail art and her ability to create a fantastic manicure…

Nail designsPedicureManicure
Kayla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! Daisy was attentive, detail-oriented, and very kind! This was my first time visiting this salon and will return!

Paid $80–100PedicureManicure
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Obsessed with my nails by Daisy at Heavenly Nail Spa— the design is exactly what I asked for, and she always takes such care to make sure everything is perfect. I can’t stop looking at them I love them so much!

Paid $100–120Nail artNail designsManicure
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

mai is an awesome technician! manicure & pedicure here 10/10 :))) def recommend!

Paid $80–100Foot massagesPedicureManicure
JenniferLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

First time here and Immediately, I love this Nail Spa! Excellent service and they are dedicated to making sure you are taken care of by using high quantity products and clean tools. This is a top notch business. Molly was the person I saw, I like her and she is so sweet and conscientious about her work. ♥️

PedicureManicure
Daisy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Absolutely in love!!! Tammy and Vivian did my nails and 10/10 I love

Customer photo from Daisy's review
Paid $200+Nail artNail extensionsPedicure
Zeeba2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love love love this place!!! Ask for Daisy, id interested in doing Gel or GelX. Everyone is warm, professional, and fun! Love them!!!!

Paid $100–120Nail artNail extensionsPedicure
Kelli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I feel so relaxed and soft. Tammy and Vivian made me feel so comfortable and pampered. I smell like a beautiful tea lol. This is my first time here and it's going to be where I go from now on. It's worth the trip over the bridge for such good service.

PedicureManicure
Maansey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I 100% recommend Heavenly Nail Spa. I received outstanding care and attention by Daisy. She patiently and meticulously spent a couple hours doing my nails exactly as I wanted. I came in with a picture of how I wanted my nails, and Daisy did them even better. I only do this type of thing once a year to treat myself,…

Paid $160–180Nail artNail extensionsNail painting
LindaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

I had a mani/pedi which ended up being $195. I felt like there were adding services just to make a huge bill. While the mani pedi itself was good, I would not go back.

Paid $180–200PedicureManicureGel manicures
KristinaLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I chose Heavenly Nail because it was easy to book, well priced and had good reviews. Daisy and Kim did such a great job with my nails. They were very kind and thorough. Heavenly Nails has more cat eye gel options than I think I have ever seen. They even carry Dazzle Dry as an option which is hard to find. Definitely recommend.

Paid $100–120PedicureManicure
鄭羽彤Jenny14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Daisy is perfect and will come having my nails done in the future!

Paid $80–100Nail artManicure
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

loved this place! came here for the first time with a group and everyone at heavenly was very nice. helen did a wonderful job on my nails and athena was very friendly during our appointments

Nail artManicure
NicoletteLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

Did not clean my nails after gel soak off before applying new dip polish to them. I asked to clean them and she said it wasn’t included. Really disappointing to pay $60 to not have your nails cleaned before reapplying polish. :(

Manicure
Carina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my first time coming here and I have never been to a nail salon with such a professional atmosphere, the experience was super nice and chill. Helen was extremely precise with every line and Tammy was able to do this amazing detailed gel x set in only an hour! I highly recommend this place and will…

Nail artNail extensionsNail painting
Annie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This review is for Daisy! Came in on a busy Saturday hoping the salon would somehow have availability for manicure AND nail art AND a pedicure, and I was so grateful they got me squeezed in. Daisy absolutely delivered. My toes came out perfect, but her nail art is what truly blew me away. I showed her a Pinterest…

Paid $200+Nail artNail extensionsNail designs
Gardinia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love my nails. Pretty in 🩷 pink 🩷.

Paid $120–140Nail artNail paintingPedicure
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had the most amazing experience here. Daisy and Helen were so kind and took their time to give me an amazing manicure and pedicure. I had an incredible experience and would definitely recommend getting your nails done here!

PedicureManicure
AmyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’ve officially found my new go-to nail spa. From the moment I walked in, I was warmly welcomed by Athena, which immediately set the tone for a great experience. Daisy provided exceptional service professional, attentive, and truly skilled. I showed her what I wanted from my Pinterest inspiration and all she needed…

Customer photo from Amy's review
Paid $180–200Nail artNail polish changesNail designs
cat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

loved the service and nails came out amazing! the price is also very fair for the quality of nails you get. will definitely be coming back!

Paid $120–140Nail designsPedicureManicure
ConolyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had one of the best salon experiences I’ve ever had at Heavenly Nail Salon. From the moment I walked in, I could tell this place operates differently. Athena, the manager, was incredibly attentive—even during the wait, she made sure I felt taken care of and valued. That kind of customer service is rare. Helen…

Paid $120–140PedicureManicure
Fusion1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good service by daisy and Helen for Coconut mani and pedi

Paid $60–80PedicureManicure
johnLocal Guide · 143 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very nice ladies.one in all.saved my feet.my phone from water.fixed.my ring with glue

Paid $80–100Men's manicuresPedicureManicure
Chien8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I did a gel manicure with Daisy today, quite happy about the result, and appreciate her creating the flowers, it's so cute and delicate

Paid $80–100Manicure
Rahvaunia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The ladies at Heavenly Nail Spa were amazing. Athena keeps the space and energy vibes high. You feel welcomed from the moment you enter the door. Daisy and Helen handled our services. We both got the Coconut Milk Mani/Pedi Combo— what a wonderful experience. Highly recommend! Make your appointment today. You won’t…

Paid $80–100Men's manicuresPedicureManicure
Fani2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Vivian did a great job with my manicure gel and Kevin did my pedicure gel I will recommend this place !!! So relaxing and clean nice service they offer… amazing 🤩🤩

Paid $80–100PedicureManicureGel manicures
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been coming to this salon to get my nails done and hair for over two years now. It has always been a great experience, they make me feel like a VIP and go above and beyond. It’s nice to come back to a place where you are not just another number but a customer they remember by name. I really like the new…

Paid $80–100PedicureManicure
Sina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience at Heavenly Nail Salon. I got a Gel Mani & Gel Pedi cat and everything from start to finish was wonderful. What really stood out was how gently and carefully they removed my previous powder nails. No damage, no rushing, very professional and considerate work. The service was excellent, and…

Paid $120–140Nail polish changesPedicureManicure
Lizette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a phenomenal experience! Daisy was so kind & thorough. My massage & manicure were amazing and I love my nails. Hanale was also so incredible, best pedicure I’ve ever had, the massage had the perfect pressure. Highly recommend!

PedicureManicureGel manicures
Leah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Wonderful service, beautiful nails, great ambiance. Nails always turn out great

Paid $40–60PedicureManicure
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It’s was a great experience caming to this spa.

Paid $40–60Manicure
Maja4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a great time! Tammy was very friendly and completely fulfilled my wishes. I can only recommend her.

ManicureNail cut & filing

Show more manicure reviews (205 more) →

Price

$80+13% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure279$45–$73
Manicure245$45–$73
Nail art165$58–$93
Nail extensions140$61–$88
Nail painting85$45–$79
Foot massages69$48–$86
Gel manicures68$50–$93
Sculpted nails45$45–$79

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