How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%67+18.9Replies to reviews 8%85+7Momentum penalty91−0.9Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREHeavenly Nail Spa
Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,184 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Heavenly Nail Spa for 8 kinds of job.
Heavenly Nail Spa for nail extensions
Clear ✕All 140 Google reviews tagged “Nail extensions” · showing 120
Daisy did an amazing job with my nail art. She listened to all my requests and did exactly as I wanted. She also surpassed herself with my toe nail ombre design as i have very short nails but she was still able to do it. I highly recommend her.
I have showed them my inspiration picture and they recreated it perfectly. They gave me a pedicure at the same time and it was wonderful. Went with three other people and they accommodated all of us at the same time. Would recommend and continue to visit them for my nails.
I just had an acrylic French manicure. I am from out of town, but took a chance on Heavenly Nail Spa. Daisy did my nails. It’s the most beautiful French manicure I’ve ever had.
Vendy did a good job. She is very nice and does patiently.
I had a really amazing experience at heavenly nails. Lily promised me she could do any design and she delivered. My kid said they would give 6 stars! I can't wait to go back. I will say the parking can be difficult so arrive early just in case.
Such an amazing salon! Daisy is SO talented! Would recommend Daisy as your nail tech!
I got the best acrylic set and manicure from Daisy today! She is so kind and did an incredible job with my nails. Every detail was perfect, I am so happy!
Deisy did my nails for my birthday took a while to decide which nail bar to go, but she was so sweet and welcoming me that I felt cared and appreciated. She advised me all the process. Gave a great service and now she got a loyal client ❤️😘🌸
Tammy was oerfect
First time coming to this salon due to good reviews. The nail technician was very nice, but unfortunately I had a disappointing experience. One of my thumbs burned from how much my natural nail was drilled, and two of my fingers were irritated because the drill was used so close to my skin. I showed an inspiration…
Really good quality for the price, thr ladies were patient and accommodating. I got a full set with Daisy and she is really skilled!! I also got the Coconut Milk Pedicure from Hellen and that was also a good experience. Again you get what you pay for but I was pleasantly surprised. Decent for the price.
Daisy did such an amazing job! She really took her time with me; she made sure to find the right colors based on what I wanted, even mixing colors to get the perfect shades. She did an incredible job with the designs too. Definitely will be coming back in the future!
Tammy, and Helen both did my nails they came out very nice, and they were both friendly!
Wendy did my nails!! So good for my acrylic nails!!
Started coming here 3 months ago and it was my first time doing the gel x and I’ll never go back. My nails feel so strong they never chip just regular gel does and they’ve lasted me a full month everytime until I feel like they looks too grown out. So many colors to choose from and I never have an issue getting seen.
Daisy did an amazing job on my nail art/manicure and was incredibly sweet. Helen did a great job on my pedicure, she gave me a very relaxing massage and tips on how to help my skin.
Far from cleanly, when getting my pedicure the women doing my pedicure dropped the scrub brush on the floor and preceded to clean the brush in the tub my feet were soaking in, she tried to use it on me after cleaning it. When I was getting my manicure another worker who did them did not wear gloves, her brushes and…
Windy did an amazing job with my nails!! She was so gentle with my hands and did exactly what I was hoping for. I'll definitely be back next time and asking for Wendy specifically!!
Daisy did an amazing job. Great attention to detail - she even cleaned gel buildup on the underside of my nails - and recreated my Pinterest photo perfectly. Also very clear and upfront about pricing!
Absolutely in love!!! Tammy and Vivian did my nails and 10/10 I love
Daisy did an AMAZING job!! I love these nails so much and the details are phenomenal! Definitely recommend
Love love love this place!!! Ask for Daisy, id interested in doing Gel or GelX. Everyone is warm, professional, and fun! Love them!!!!
Daisy’s absolutely the best!
I always have a good experience at this salon… Daisy is my nail artist and does an amazing job! Whatever I envision comes to life. Very thankful for the team at Heavenly Nail Spa ♥️ thank you Daisy!!
Daisy was amazing! The techs are great the salon is super cute 10/10!
Daisy was super sweet and nice! Would totally recommend her if you come!🩷
Vivian and Tammy were wonderful! My nails turned out STUNNING
Oh my goodness, Ms. Daisy did such an amazing job on my nails! I can’t wait to go back, everyone was very sweet and professional!
Daisy was so kind and sweet and did a great job on my gel x!!
Beautiful work by Daisy! I was worried the design I showed her would be too difficult to replicate but she pulled it off perfectly! She was great, always made sure none of the filing and curing light didn’t hurt, and also always made sure the details looked good! The place has an amazing overall atmosphere, it…
I 100% recommend Heavenly Nail Spa. I received outstanding care and attention by Daisy. She patiently and meticulously spent a couple hours doing my nails exactly as I wanted. I came in with a picture of how I wanted my nails, and Daisy did them even better. I only do this type of thing once a year to treat myself,…
Vivian and Tammy are amazing! The best graduation nails too. :)
Tammy did an excellent job with my nails!! Overall a really great experience and I was able to get exactly what i asked for :)
Great service, super helpful in picking out colors and rly happy w my chrome nails. My nail tech was Kim and Athena also was very helpful in coordinating
i had mai and kim for nails while athena did customer service. i’ve come here so many times and everytime it’s great, fast service and my nails always look great. i come get my mani pedi every month or so and everyone is great. super sad to see athena go!!
Tammy did amazing❣️She made my nail design EXACTLY how I wanted. Her work is always exceptional 💞
Tammy was exceptional! She was very thorough and took her time during my pedicure and gel x nails. Would come back to her again and again.
Daisy and Joana did an absolutely amazing job, will be coming here again! I got a milky pink gel x mani w a gel pedi!
This was my first time coming here and I have never been to a nail salon with such a professional atmosphere, the experience was super nice and chill. Helen was extremely precise with every line and Tammy was able to do this amazing detailed gel x set in only an hour! I highly recommend this place and will…
This review is for Daisy! Came in on a busy Saturday hoping the salon would somehow have availability for manicure AND nail art AND a pedicure, and I was so grateful they got me squeezed in. Daisy absolutely delivered. My toes came out perfect, but her nail art is what truly blew me away. I showed her a Pinterest…
Super great customer service and done very fast!!!!
It was my first time at Heavenly Nails spa. Vivienne did an excellent job on my cat eye, gem stone nail design. Meanwhile, Daisy gave an amazing pedicure, with a very relaxing massage at the end. Highly recommend.
Best service ever!! Athena has the kindest soul ever, super caring to all. Stayed with me through a medical emergency at the salon. My favorite person! On top of that, they are incredible at nail art.
This is my first time getting my nails done here, and I’m very impressed. I absolutely love the nail color I got it’s exactly what I wanted The staff who helped me were both so lovely, Daisy and Mai. I will definitely be coming back as a regular customer
First time at Heavenly Nail Spa 💛 I had both my hands and feet done and such a lovely experience from start to finish. The team made me feel so welcome, and Tammy did my wedding nails 💅 She was amazing - so attentive and really took her time to make sure they looked exactly how I wanted.
I love Heavenly Nail Spa! I asked for the first picture and beautiful nails for my birthday and Lily delivered perfection. Athena did my pedicure and it was the most relaxing experience I’ve had in a long time. They made my visit so special and they have officially become my new favorite spot!
This was an amazing experience for my 13-year-old daughter getting gel ex nails for the first time. She says it looks exactly like Pinterest and it’s so perfect.
tammy did an amazing job!!! 💖💖💖💖 will be coming back
Great experience! Thank you Daisy!
I had an amazing experience at Heavenly Nail Spa! ⭐⭐⭐⭐⭐ Daisy, Mai, and Tammy were all incredible super welcoming, kind, and professional from start to finish. Their hospitality really stood out, and you can tell they genuinely care about their customers. They took their time and made sure everything was done…
Absolutely amazing service. Daisy was very nice and funny, first time here and I will be coming back!!! Most perfect nails i’ve ever had :)
Tammy was AMAZING! I gave her a picture of what I was looking for and she did a great job even after I changed my mind a few times she was so accommodating and paid close attention to detail.
I got my nails done by Daisy — best nails I’ve ever had in my life!! She is incredibly talented. Try the cat eye it’s beautiful!
Daisy was really good i got a gel x set.
Vivian did such an amazing job! I’ve been here a few times and am definitely coming back. Such a cute place with very friendly staff!!
Tammy was very fast and I ended up with great quality Gel X nails
Daisy did an amazing job! She totally transformed my dry and dull nails.
I’ve had two incredible experiences at Heavenly Nails & Spa in Palo Alto! On my first visit, Lyly was so kind and welcoming after I hadn’t had my nails done in almost a year. She made me feel free to express exactly what I wanted and even encouraged me to try a cute design, which I don’t normally do, but I ended up…
The services are always so friendly but what made me actually write this review was my most recent session with Daisy. She’s very efficient, friendly, communicative, and very very skilled! Def coming back again !
Incredible hospitality! This was my first time here after being recommended from a friend and I had such a great experience from start to finish. Daisy did an incredible job on my Gel X set and paid so much attention to detail! Athena was also super accommodating and made sure that everyone felt comfortable the…
Great service. Dasiy is good , love her work
Daisy did a great job with my nails! Definitely recommend
very cute valentines nails! great service with tammy :)
I came here to get my nails done for the first time since becoming a new mom. My experience was great. Daisy did a fantastic job. Thank you!
Daisy does the best nails and is such a sweet girl! Best nails I’ve ever had
tammy was so nice and the nails were perfect! great pricing and a really nice building too.
Incredible service and hospitality! Big thanks to Athena for making sure I got my appointment figured out and Lily for the immaculate nails! If you want style that lasts for weeks at a really good price, come here!
Heaven Nail Salon was AMAZING! It was my first time getting my nails done there, and the experience was so freaking good. I’m really happy I chose this place. Lily took care of me and she was so friendly and sweet—she kept checking to make sure I liked everything, which I really appreciated. She did an incredible…
Daisy helped me to decorate my nails. She is amazing. She took time to explain me the procedure and did a very good job. I highly recommend her.
Did such a good job especially with special designs! Great service and highly recommend.
I got a great gel polish pedicure from daisy! Beautiful french tip
Hi everyone! I highly recommend this nail spa for all the works and specific details or designs you have in mind. This is one of the best experiences I’ve had especially being my first time. I am very picky and precise about everything I want down to the shape and tips. They cleaned my cuticles and also offer a…
super good and nice! Recommend Daisy! She is very good
I had my nails done by daisy and I love it
I love this place! Sarah is the absolute best—an absolute expert and utmost professional. My nails look flawless and were exactly how I wanted them. She helped me decide on soft square and found me the perfect color—passion! Highly recommend!! Thank you, Sarah!!!
I loved them! Great service, kind workers. I got them done for hoco!!
Super friendly and great service!! My manicure pedicure looks great every time. They have a great selection of colors, design and nail art. The staff always recommends something trendy too! Mimi the owner is wonderful and very hospitable
Usually do my nails occasionally, so got a recommendation from my sister. Kudos to her for hooking me up with Heavenly Nail & Spa. Everyone in the shop is kind and professional. I got options for a complimentary beverage, got coffee. Happy with my nails, and their ability to execute the nail art I chose. Thank you…
Ken was amazing! he got the shape right and the color he picked for my nude look was on point! I'm a very happy customer. I'll be back!
This Nail shop HEAVENLY NAIL SPA is a secret GEM!! I AM TRULY BLESSED TO HAVE FOUND THIS!! I have never seen a nail shop so VIP, + AFFORDABLE the MOMENT I walked in EVERY single person was so griendly the nail tech that I got was Victoria very efficient I walked out of that nail shop feeling like a GODDESS....…
I've been here many times for gel-x nails and french tip gel pedi and the service is great. Mimi has great attention to detail and is very precise and skilled with her work. Will continue coming here! Great selection of colors. Offer champagne and other beverages to clients
The ladies working here are so sweet, i got Gel X nails and they finished really quick! I love them
I’m traveling from out of town and decided to get my nails done. The ladies here are so friendly and welcoming. The pedicure I got was so luxurious and I’m pretty sure my feet have never been smoother! And my nails?! Omg everyone back home is going to be jealous! Absolutely beautiful. Truly a work of art. Thank you…
Victoria did an awesome job! So happy with my nails!
Victoria was the best!! She took on the challenge getting my nails exactly how I wanted and killed it!! definitely recommend Victoria!!
What a fantastic experience. Tammy put such care and level of detail into my nails, they are a perfect replica of the reference photo I showed her. Work of art!!!! Thank you so much and I’ll definitely be back ;)
Beautiful SNS dip powder with extension ($65). I chose almond shaped. The nail tech was careful and electric file did not hurt!
DUDE THESE NAILS OMG THEY’RE SO CUTEEEEE service is as amazingggg please go here gang I got a pdi and a main and they were both so goodd 🥹❤️❤️❤️❤️
I visited this nail salon two weeks ago on my birthday and treated myself to a full set of gel-X nails and an eyebrow wax. Tammy did my nails and a wonderful lady with short blonde hair did my eyebrows and I love how both my services turned out. I’ve never been to a salon that offered complimentary champagne, which…
This place was right around the corner from me. Decided to try it out and I'm glad I did. Booking an appointment was easy, staff was super friendly and my nails look awesome!
Lovely nail salon, excellent mail.techs, immaculate vibes. I always feel very comfortable and they make sure to give the best service! Thank you Sarah for my lovely pedicure and Bella for my nails!
I was happy I could walk in and get attended to without an appointment almost immediately. Nice welcoming staff, ambiance and good service
Great gel x nails and design!
Absolutely loved the builder gel nail work that I got done.
Beautiful nails!
I went to Heavenly nail for the first time and they did not disappoint. They were extremely professional and took their time to make sure that my nails were perfect. The owner, Mimi was so sweet and friendly and my nail tech, Mila, was one of the BEST nail techs I’ve ever had. She did such an amazing job on my nail design. I highly recommend!!!
They are best with the meni and pedi!! I would go here again. Venessa is amazing, she did great
Tammy was amazing. She took her time to make sure everything was perfect and had great attention to detail. Can’t wait to come back!
My friends and i went to this spa and it was very nice. Our nails turned out amazing and the techs worked really hard!
I had a great experience here! I came in as a walk-in and was pleasantly surprised by how easy and smooth the whole process was. Cindy, Sara, and Tina were ano incredibly kind, professional, and attentive. They made sure I was comfortable the entire time and really took their time to make everything look perfect. I…
Came back for the great customer service, friendly vibes and plentiful snacks! Mimi is great to work with, and the hot towels and massages are a nice touch!
Loveeeeee my nails. Service was great and they did not stop until they made sure you got exactly what you wanted.
Heavenly Nail Spa customer service was incredible. Everyone was very kind and attentive. For my eyebrows they also made sure I liked the shape and it was to my liking.
Definitely recommend coming here. Great and friendly place and their work here is amazing. Thank you Lori
Had a great experience. A drink, great service and attention. I had Sara working on my nails. She’s did an amazing job and was very meticulous. I will definitely be coming back.
Obsessed with my nails! Exactly what I wanted—so clean, elegant, and perfectly done. The attention to detail is unreal. Can’t stop staring at them!
I got gel x nails with nail art. The nails look beautiful, exactly as the picture shared. My pedicure experience was also fantastic, the artist took the time to refresh my feet. Overall loved my time here, will come back.
I made an appointment online for gel extensions and eyebrow wax. They were fast and the shape of the nails was absolutely beautiful!!! They have a lot of colors to pick from :). The eyebrow waxing was completely painless and Mimi showed me the shape before starting. It turned out amazing! (And there is plenty of parking)
I came in for a full acrylic set and Sara helped me out. She recommended gel-x and they came out so beautiful! Amazing attention to detail and super friendly. I look forward to coming back for my next set!
Nice nails. Nice design by Lynn.😀
Lynn can do any design that your heart desires, love what she did with my nails. Couldn’t recommend this place more!!
Was in the area with my sister when we discovered this nail salon. We both got full set gel x aura nails which turned out great! Super thorough cleaning on the cuticles, leaving my nails feeling healthy and fresh and nails turned out just like the photo I used as inspo! Staff was super friendly and tea/coffee and…
Lin, very Great customer service! Really talented at her job ! Thank you so much. Looking forward is coming again.
Very pleasant and relaxing experience. Beautiful acrylic ombré manicure from Danielle and a French spa pedicure.
Great service, beautiful place and the nails came out perfect, just as the pictured showed!
I came to Heavenly Nail Spa to celebrate my birthday and was treated wonderfully. The staff is amazing and kind. They also give AMAZING massages. Danielle did my manicure and nail art. It is so cute. I will definitely come back to see her again! Van did my pedicure and she is so thorough. My feet have never been…
I loved the service and the work done on my nails! 😍
Very nice work, love my nails so much! My first time here and I felt very welcome!
Absolutely obsessed with these!!! Mimi and Rose crushed it!! Thank you!
Lily did an amazing job. I’ve been following her for so long. Definitely recommend. The aesthetic of the salon is beautiful
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 279 | $45–$73 |
| Manicure | 245 | $45–$73 |
| Nail art | 165 | $58–$93 |
| Nail extensions | 140 | $61–$88 |
| Nail painting | 85 | $45–$79 |
| Foot massages | 69 | $48–$86 |
| Gel manicures | 68 | $50–$93 |
| Sculpted nails | 45 | $45–$79 |
